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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing service. I always use uk health house for my supplements and heath food. This order was delivered so quick. I ordered my proteins and all my essentials. Price is so good. I have used this com... Voir plus

Noté 5 sur 5 étoiles

Another delivery from UK health house which was full of goodies to help me and my husband. Suffering with ME he feels the supplements are helping. Beetroot for the lowering blood pressure. BOSWELLIA f... Voir plus

Noté 5 sur 5 étoiles

On Thursday morning I ordered a year’s supply of four lots of vitamins and supplements from UKhealthhouse.com. The package was delivered at my address approximately 9.30am the following day, less than... Voir plus

Noté 1 sur 5 étoiles

I suspect the selenium ACE product from uk health house only contains vitamin c as it has only that taste and caused me severe heartburn and really its only supposed to have 80mg vitamin c which is a... Voir plus

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4,1

Bien

TrustScore 4 sur 5

61 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,1

Tous les avis

(61)

31 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great products, service, communication & delivery.

We purchase a variety of products from UKHEALTHHOUSE and are highly delighted with everything from the simple ordering process, the instant order confirmation email plus the rapid delivery.
Just placed an order for the Beetroot powder 1kg plus Inulin powder 3 kg.
Highly recommended!

6 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

Had a good experience just wanted to…

Had a good experience just wanted to ask if there will ever be a halal gel option for your products eg. fish oil
or astaxanthin also can I get some more info regarding who has certified you/ any third party testing. Will change review to 5 after a response

18 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolute 5+ stars for this company

Absolute 5+ stars for this company, I order vitamins on a regular basis and they always arrive within 2 days and are extremely fresh. Very well priced, too. Am always very impressed with their speed of service and quality products, wouldn't buy vitamins anywhere else because I know they couldn't be better, it's that simple. Great customer service; one order went missing and they replaced it within a day. I only wish other companies would take a leaf out of their book.

1 mars 2026
Avis spontané
Noté 3 sur 5 étoiles

Poor communication and unclear festive closure

I placed an order on 29 December and expected a standard order confirmation and basic communication shortly after purchase. No confirmation email was received, and the order status did not change for several days.

I contacted the seller to ask about dispatch. When I received no response, I followed up to request cancellation and a full refund, as I needed the product urgently and had already ordered an alternative elsewhere.

Only afterwards did I discover a notice on the mobile version of the website stating they were on a festive break. I had never noticed this on desktop (Brave browser) at the time of ordering; there was no obvious indication that orders or support would be delayed.

There was no reply to either of my emails. Despite my explicit cancellation request, the product was dispatched on 5 January without any prior communication.

To be clear:
> I am not disputing the product itself.
> The issue is lack of timely communication, poor visibility of holiday closure information and expected delayed despatching, and then actually despatching an order after a cancellation request without responding.

This could have been avoided with a simple auto-reply, clearer messaging across all devices, or acknowledgment of the cancellation request.

29 décembre 2025
Avis spontané
Logo de Ukhealthhouse

Réponse de Ukhealthhouse

Sorry to hear this was an issue. Like most companies we love our staff and want them to have a brilliant festive period. We placed a huge banner at the top of the webpage stating orders would not be processed until our return on January 5th, you seem to be the only person that missed this.

We hope you had a wonderful Christmas & New Year

Noté 5 sur 5 étoiles

The best!

2nd time writing this review because trustpilot removed my first one and locked my account. Why? Maybe they don’t like good reviews. Who knows.

Great company. I buy a lot of things from here. Creatine mainly. Super quick postage and any problems they answer same day or first thing in the morning!

1 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Extremely rude seller

Extremely rude seller, i would never use them again or recommend them !

16 novembre 2025
Avis spontané
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Réponse de Ukhealthhouse

Butterfly, you have left 31 reviews. Every review is negative. We have no feedback from you on any selling platform. Can you please email us directly your name and order number so we can see how we were 'rude' to you? Anonymous feedback, no issues on any selling platform, from someone that comes to trustpilot to complain. A fake review no doubt, happy to be proven otherwise with a simple email to us.

Real feedback.
Ebay - 99.9%
Amazon - 4.8/5
Etsy - 4.8/5
Tiktok - 4.6/5
Temu - 100%
Onbuy - 5/5

Noté 5 sur 5 étoiles

Brilliant products

Brilliant products, very easy to read what's in them and what they are for. Mine came in nice packaging, arrived quickly and they was on the end of an email with the answers to my questions very promptly.
Just started a long health journey so I'll be sticking with uk health house.

7 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Affordable well sourced health products

UK Health house have helped me with their no nonsense approach to supplying good quality health supplements and information on the benefits I might experience by taking them. I'd recommend giving them a try. A good thing for me is that I know it is not owned or managed by a massive corporation all the products are sourced and trialled by a small team that really want the best results for their customers at an affordable price.

3 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great supplements at a great price !!

I've been using UK Healh House's supplements for the past few months, and I couldn't be happier with the results. From the moment I placed my first order, I was impressed by their professionalism, fast shipping, and clear product information.

Customer service is also top-notch—friendly, responsive, and genuinely helpful. It’s clear they care about their customers and stand behind their products.
Highly recommend UK Health House to anyone looking to elevate their health naturally and reliably!

10 octobre 2025
Noté 1 sur 5 étoiles

Bought item through eBay

Bought item through eBay, item never received, seller was rude when messaging, not helping at all, refusing to refund. Claiming that is my fault that I was away from home. Avoid this shop and buy with someone who respect buyers.

20 octobre 2025
Avis spontané
Logo de Ukhealthhouse

Réponse de Ukhealthhouse

You've come here to complain as most people do when they are in the wrong.

Lets tell the true story - you see, tracking doesn't lie. Your item was tracked, but you weren't in. So they tried to deliver again, but you weren't in, so your item was taken to the local sorting office. Which you are fully aware of. It's still there now. But you can't be bothered to collect it. Hence why eBay did not refund you and removed your fabricated feedback, which is exactly what this is. But it won't be removed as trustpilot doesn't care what reviews are left. Have a great day.

Noté 5 sur 5 étoiles

Products

I've used uk health house for a long time. I've had multiple things tablets and powders and been fantastic. Can not fault the products I've received, really affordable and efficient service.

30 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fast delivery. Good job healthhouse

Fast delivery and product does it job perfectly well. I ordered creatine powder and cod capsules and they do their job. With good prices, will be returning for more

29 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Willful misrepresentation to orally ingest a face mask labelled and fit for topical use only

I'm a former paramedic under cancer care. I purchased zeolite powder for detox purposes. All verifiable on an ebay stream: I first queried if it could be taken orally- the image had topical use mentioned on it. UKHH replied yes it could be ingested. Took 6 days to be delivered. Due to health concerns and with package clearly giving topical instructions only I msgd and informed them I was uncomfortable taking something suspect. They informed me "most people ingest it". I referred them back to health concerns - and they advised to process a return marking it "ordered by mistake". I was then expected to PAY for return! I msgd re their having mislead at all crucial junctures at which they belligerently and fraudulently ( despite the msg stream) claimed there is no zeolite marketed for oral use! And that they had not advised me to return marking it "mistaken order" and I had FAILED to follow their instructions! The response is brutal, aggressive and unwarranted. I am no longer going to deal with them - I am taking this to Food standards health and safety and Trading Standards. Judging by other comments on Trust Pilot they are endangering public health.
***UKHH***keep your toxic rabid "fake review" and "not our customer" abusive rants to yourself!
UPDATED EDITS TO REVIEW AFTER UKHH COMMENTED;
I stand by my original post which is evidenced by an ebay stream and intend to pursue this matter with regulatory authorities authorized to safeguard public health.
It's utterly regrettable that UKHH -as per their evidenced trust pilot stream of other negative reviews - have responded with utter falsehoods and by similarly vociferously traducing me: repeatedly displaying a lack of concern, integrity and professionalism. Their responses flag, not allay concerns of their practices.

13 octobre 2025
Avis spontané
Logo de Ukhealthhouse

Réponse de Ukhealthhouse

Buyer is clearly extremely unaware of what he bought but wants to blame us. He even opens the review by stating 'I purchased zeolite powder for detox purposes'. So basically blaming us because he thinks zeolite can be consumed, when food grade zeolite does not exist.

There is a massive disclaimer on all our clay products - for some reason the buyer is incapable of reading this. As confirmed, by eBay & Trading standards, food grade zeolite does not exist. If this buyer wishes to consume zeolite, as many people do, he is an adult and must research what is is.

We are aware people come to trustpilot to complain, unlike our real reviews on all our selling platforms.

Disclaimer - Food grade zeolite does not exist despite many claims. Zeolite can not be advertised as food grade. We do not advertise zeolite as food grade and we never have. Can zeolite be taken orally? Many people do consume it but the responsibility for consumption is up to the individual. Consumers must research products they buy. Our zeolite is smooth and refined, but officially it is not food grade.

We have tried to help this customer many times, but have been completely ignored. We will still try to help them today.

The buyer purchased zeolite, which, it seems after purchase, they had no idea what it was. Zeolite is a clay powder, used by many people for detoxing. Because zeolite is not considered food grade, we do not advertise the item as food grade, so of course if it's not considered food grade, would you consider it to be fit for human consumption?, many wouldn't, we don't sell it as food grade, so therefore it would be down to personal choice if it was consumed or not. The buyer asked if the item can be taken orally, to which we replied 'many people do'.

We told the buyer to open a return. But they ignored us and opened one saying 'just didn't like it' this means as per ebay policy, they pay for the return. Not us, we have no control over this.

The buyer is blaming us, because they bought something they didn't know how to use or what it actually was, then refused to take any advice on how to return it.

As for our Trustpilot reviews, people come here to complain. If you look on all selling platforms, ebay, tiktok, amazon, we are top on all ratings.

We will continue to try and help this customer. But sometimes people would rather blame someone else.

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