UK HOME SOLUTIONS LIMITED Avis 

We commissioned UK Home Solutions to help reduce noise from the busy road we live on. We were very clear that, as we live on a very busy road, our one number requirement was reducing noise. So, as novices in the world of windows we were guided by Lee at UKHS.

In the end we paid a large sum for acoustic windows in flush encasement frames.

However, the new windows actually INCREASED the noise we have inside compared to the old ones.
We were also pushed constantly for payment at every turn, espically on the day on completion despite the fact they broke one window, one was incorrect and they left the house in a complete mess (which eventually they resolved).

Since the work was completed, every other tradesperson we've had round (which is a lot as we are having an extension built) pointed out that flush encasement windows are terrible for noise insulation, but cost more due to their aesthetics. Leading me to feel we were completely mis-sold. Also our existing windows were "pre trickle vents" so were probably better at keeping noise out.

UKHS and their manufacturer have stated that the windows were built and installed correctly and there is nothing more to be done.

We have a timber frame house and UKHS try to tell us the noise is from the walls. This is understandably a factor but with noise meter readings taken by UKHS show more noise is entering via the window area than the wall, contradicting their argument.

Our issue is, we were, knowingly sold the wrong design for our needs and now the supplier has their money, they are happy to leave us as we are.

Just had four new UPVC windows installed at a property in Essex. The whole process from the initial design, through to quotation, installation and final payment was professional, clear, and efficient. Moreover, I am delighted with the result. Many thanks to UK Home Solutions and the team.

Very good service and a good quality product. I could not recommend them highly enough

I am extremely happy with my new Front door. Lee was very thorough from the start of the process, offering advice and keeping me updated during the process. The door was fitted expertly, I would highly recommend UK Home Solutions for any Window or Door replacement.

Very happy with our new windows. Lee gave had a very professional and friendly approach, even bringing a sample window to show us. The price was competitive. The fitters were great, friendly and clearly experienced. Would highly recommend this company.

Excellent service from start to finish , so pleased the supply and fit of new front door and the cleaning up after so would highly recommend

Lee and his team fitted 2 bay windows on my bungalow. Over the 2 days they done a fantastic job and i couldnt find a single thing wrong. Very clean and tidy. The 2 fitters are top notch at their job, A class!!

Thank you so much lee and the team!

Great service and communication throughout. Quality workmanship, a great job replacing soffits and guttering. Would certainly recommend Lee and the team.

Brilliant product fitted by experts. I cannot praise them enough. What a team! So hard working and professional. Price was fair for 15 windows and a front door. I have already recommended them to a family member and will continue to recommend them to friends.

Very happy with my new windows and front door. Everything was done to a very high standard. Many thanks to all the team

Great service and communication from start to finish . Fantastic porch and bi fold doors fitted. Thanks Lee ,ray and Simon .

Lee who came to do the quotes was professional, friendly and approachable at all times during the process. I was kept advised of order placement and delivery date.

Ray & Simon who did the fitting were great. Kept all mess to a minimum and worked fast.

Lee visited recently to check a leak we were having on our conservatory window. As it would have been difficult to replace with a new window he tried to seal it for us to see if that fixed the issue. He was great and very professional thanks again!

I needed a new floor laying in my conservatory. UKA gave good advice. The team were prompt, worked hard and to a high standard. They asked me to check at every stage and showed me what they were doing. Finished in good time and cleaned up after themselves.

I used them again after they'd re-felted a flat roof and relaid a decking terrace. They did a great job, and I very pleased after heavy rain fell 2 days after they'd completed the job.

I highly recommend UKA, and will use them in the future.

Professional service on my boiler will use again cant remember the engineers name but but he was very polite and did not waste any time on the job.The location was WR12 14/10/24,

Lee was really professional, discussed various options & provided full written quotes the same evening. Timescales clearly explained. No pressure & obviously very knowledgeable. Thrilled with my new front door & replacement glass in back door & window. Various certificates & guarantees received shorty after installation, would certainly use company again.

We instantly liked Lee when he visited. he did not try to upsell - just listened and was helpful. he gave us an immediate quote that day and that was the total cost - nothing changed. we were kept informed of the whole process. The installers Ray and Simon were super efficient - friendly and worked hard and got the job done. They were on time every morning and tidied as they went. there was no mess left at the end of the job. we had 3 doors and all our windows placed without a single issue. would highly recommend and were more than happy that we went with this company. First class job.

Lee and his team did a fantastic job! From start to finish was without fuss, and the finished product was just what we’d hoped for. The fitters were tidy too and cleaned away everything!

Happy customer

Lee was extremely helpful and delivered everything I wanted, even to pushing through the work quickly to suit. Fitting was a breeze with friendly and capable fitters who left everything neat and tidy. I’m really pleased with my new door and highly recommend the firm..

Amazing after sales service. Thanks to Lee and the team.