UKPaintball Avis 

I called today as I had a couple of questions. I spoke to Luis, and he was absolutely wonderful. He not only answered all my questions, but also gave me info that I had not even thought of. After giving me a good half an hour of his time, taking the time to walk me through everything, I went ahead and booked it for my granddaughter's birthday party. We are all really excited, if the party is as good as the service provided by Luis, then the children are in for a fabulous time!!!!
We can't wait and Boo, my granddaughter, is buzzing to get the invitations out to her frineds

Thanks so much Luis- top class customer service !!!

Booked through Luis. He was extremely informative and supportive of the birthday booking I was arranging. He gave me all the information I needed and was extremely polite. Thank you again!

Andrew made the booking experience incredibly easy and was very helpful throughout the whole process. I would have no hesitation about booking again!

Very easy process and no stress. communicated really well. My son and his friends had a great time.

Luis provided amazing service and was incredibly efficient. I was unfortunately late in booking my paintball session, but Luis reassured me that he would find a way to secure a spot. Fortunately, he managed to get me booked in. Overall, 10/10!

Andrew was helpful and knowledge and didn’t get frustrated with my newbie questions.

Had a great time with son there planning on doing it again

Enquired via email late on the evening and was surprised to receive a phone call promptly the next morning by Luis who was brilliant to deal with and answered all my questions giving me confidence the session would be ideal for my son and his friends.

Staff are very helpful, friendly and accommodating i had some issues last minute and a staff member called Lewis was very helpful in solving my problems, could not fault the service

Andrew was super helpful when I couldn't book online. Knowledgeable, friendly. Very easy booking. Thanx for your help

Very helpful call with Luis, was transparent about the costs.
Sent through a link to complete the booking immediately.

Not a great experience to be honest. Told to arrive for 12.15 and waited an hour before starting due to one player in another party being late. 50 odd people left waiting for one person is ludicrous and at 3.30 we had only played 2 games so had to leave due to a booking elsewhere. If you advertise 12.30 till 4 make it happen not everyone can extend the time spent there. No instruction was given as to what was going on until we asked, communication was very poor all day, the safety brief was rubbish, one guy shouting who could not be heard due to a kids party behind us, then they wonder why people do dangerous things. Guns constantly jammed or discharged all air from cylinders, just a shoddy set up. Found staff to be rude and obnoxious when spoken to, really disappointing activity for the start of a stag day.

In reply to your comments, it really shows the unprofessional nature of your set up that you cannot find info of our booking which was for 15 people!! Also you state a strict start time policy, well that’s just a lie, on this day it was most certainly not strict!!!

Andrew helped me massively with the booking for my son’s upcoming birthday! Thank you

Don't book through UK Paintball, they are only an agency, they don't operate the paintball venue and have no control on what's happening and don't know anything. Search for the local vendor and talk to him directly. Expect to spend at least £100 per person for a full days paintballs, or £50 for half a day.

Andrew has been a great help during whole booking process. I had to book few numbers, then add few more and then adjust the final number etc. Appreciate his help and patience with me. Next we can't wait to attend the actual action.. It's going to be an awesome teenager birthday event.. Thanks Andrew...

Andrew could not have been anymore helpful and accommodating when we needed to ammend our booking
Excellent service

Haven't attended yet, but really good forward to it and Andrew was so helpful with all my questions and the booking process was very easy.

I am yet to have the paintballing experience, but Andrew was really helpful with booking as I did it last minute and it was the quickest booking ever!

Staff were really nice and helpful. Couldn’t have had a more easy booking.

Great experience received so far from Andrew via WhatsApp relating to the booking process. We’re all looking forward to a great day of paintballing, which I’m confident will be based on this initial experience!