Been using VS for many years and always found them reliable with good customer care and I've always been happy with their products. Highly recommend.
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Lisez les avis des autres
Been using Vape Scene for a few years now and would not buy my products from anywhere else. Always prompt free delivery, any issues I have had or queries have been sorted stress free, very helpful, fr... Voir plus
L'entreprise a répondu
I actually love this vape shop. I’m all the way in Glasgow and honestly resent buying anywhere else. They have the best most consistent next day delivery - better than goddamn Amazon I don’t know how... Voir plus
L'entreprise a répondu
Been using Vape Scene for a few years now and would not buy my products from anywhere else. Always prompt free delivery, any issues I have had or queries have been sorted stress free, very helpful, f... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Shop disposable vape pens, premium vape kits, eliquids & more with fast, free delivery and earn reward points at UK Vape Scene!
Coordonnées de contact
Unit 9 Hall Moss Business Park, Bolton Road, BB3 2TT, Darwen, Royaume-Uni
- 01204 590881
- support@ukvapescene.com
- ukvapescene.com
4,9
Excellent
811 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Genuinely great company who care about their customers
Found a video on YouTube led me to these guys, never known a vape company like it, personal experience, lots of updates throughout. Really helpful and reliable. Genuine honest company who care about their customers. Thank you
3 janvier 2026
Avis spontané
Réponse de UK Vape Scene
Thanks Gilly, we appreciate that a lot! Glad we were able to help and hopefully we can impress you just as much on your future orders. :)
Best customer service you’ll find
Absolutely brilliant customer service! They helped amend my order with no hassle at all and even added something for free when they really didn’t have to. It’s so hard to find customer service like this these days where people actually want to help and not just worry about every penny. Easily the best customer service I’ve come across in a very long time! Highly recommend!
12 janvier 2026
Avis spontané
Réponse de UK Vape Scene
Thank you so much for the glowing review Sam! Glad we could get everything sorted for you and that it's appreciated. We look forward to your future orders. :)
I have been using vape scene since 2023…
I have been using vape scene since 2023 I find them excellent
Fast delivery great prices and products
I would recommend them to anyone
9 janvier 2026
Avis spontané
Réponse de UK Vape Scene
Thank you so much for your loyalty and kind review Louise. We'll try to keep up the good work for your future orders too! :)
I don't know how big this company is or…
I don't know how big this company is or how busy but whatever they're doing, it's working. Ordered this morning and it's already shipped!
No postage, free says 5-7 days but I've always had it within a couple of days.
Excellent customer service contact too.
Great job⭐️⭐️⭐️⭐️⭐️
7 janvier 2026
Avis spontané
Réponse de UK Vape Scene
Thank you so much for the amazing review Jay! We're a very small but dedicated team, so we try our absolute best to impress and we're glad its not gone unnoticed! We hope to keep up the good work with your future orders. :)
Been using this company for a few years…
Been using this company for a few years now. Never had any issues, product is good and delivery is quick.
Highly recommend
7 janvier 2026
Avis spontané
Réponse de UK Vape Scene
Thank you so much for your loyalty and glowing review! We're chuffed the service has been seamless for you and we hope it continues that way for your future orders.
Great company
Very helpful and friendly staff. Easy to order online any problem easily resolved by staff . Quick delivery of quality products. Been using this company for years and highly recommend..
4 janvier 2026
Avis spontané
Réponse de UK Vape Scene
Thank you so much for the positive review Myra! And thank you so much for your loyalty over the years. We will keep trying our best to provide you with a fantastic service in the future. :)
Superb
I’ve used this firm exclusively for well over a year. All orders delivered well ahead of the delivery estimate at great prices and loyalty points which quickly mount up and can be exchanged for money off the order instantly
27 décembre 2025
Avis spontané
Réponse de UK Vape Scene
Thank you so much for the great review Matthew! And thank you for your continued support. We'll keep up the good work :)
Highly recommended always great service…
Highly recommended always great service and fast dispatch, used many times never been disappointed 5*****
22 décembre 2025
Avis spontané
Réponse de UK Vape Scene
Cheers Tony! glad we're getting your stuff to you on time and you're happy with the service.
No hassle brilliant service.
17 décembre 2025
Avis spontané
Réponse de UK Vape Scene
Thank you so much David!
User-friendly website.
This is my go-to place for vaping products. Seamless ordering process, and timely delivery. Excellent customer service.
12 décembre 2025
Avis spontané
Réponse de UK Vape Scene
Thanks so much, swinside, we really appreciate your support 🙏😁
i rearly love this web site
i rearly love this web site, its rearly easy to order, its also very good on posting the products i order.
14 décembre 2025
Avis spontané
Réponse de UK Vape Scene
Thanks so much Colin, great to hear we're getting it right ⭐
Great prices & a reliable company
Great prices, always have my orders in stock & an easy & straightforward site to order from (which is so important to us non tech savvy oldies) so thanks to UK vape scene.
9 décembre 2025
Avis spontané
Réponse de UK Vape Scene
Thanks so much, AB, great to hear you find the site easy to use - we always try to make it as user-friendly as possible! 😁
Réponse de UK Vape Scene
Thank you Roopesh, really appreciate the great review 🙏
Refunds
After I called to cancel my order (which was great customer service) a few days ago I still haven’t received a refund especially since I cancelled the product before I received it
4 décembre 2025
Avis spontané
Réponse de UK Vape Scene
Hi Sofia. Following your phone call, you emailed us on Thursday evening asking to cancel your order, and a member of our team replied to you on Friday morning, asking if there's a problem that we might be able to help with.
We didn't get a reply from you, but you've emailed us again over the weekend (while our offices are closed) from a different email address, so we don't know if there's an email gone missing somewhere, but we're just trying to help you out!
Faat delivery & helpful staff
Ordered 4 vapes within past 4 weeks for myself and family members. Rang uk vapes for help on which vape to buy to help quit smoking. Friendly staff, was on the phone for ages helping me out. Would deffo recommend.
5 décembre 2025
Avis spontané
Réponse de UK Vape Scene
Thanks so much Tracy, glad we could help and you know where we are whenever you need us ⭐😁
Be careful with your points and also…
Be careful with your points and also check ur deliveries too. Says u can save up points but further down in the fine print, says if u don't order from them within 3 months, then u loose them . Also have had many items missing in my orders, or incorrect flavour/quantity and when reached out, they just laugh it off and say they will give u the correct item next time but u never get it.
U live and learn, and there are definitely better companies out there with better deals and customer service.
Will never use again.
4 décembre 2025
Avis spontané
Réponse de UK Vape Scene
Hi Lloyd,
We always make sure to be transparent in everything that we do, and we don't hide things away in fine print. The expiration time of the loyalty points is under a large heading titled "will my points expire" on the loyalty points information page on our website.
We've had a look back through your account and can see that there was an issue with your last order (November 2024) in which 2 bottles of liquid had been missed, but can't see that there have ever been any other problems.
We're sorry if us making light of the situation came across as "laughing it off", but we did apologise and offered to send them out with your next order. We didn't get a reply from you but we noted your account anyway with the liquids owed. You haven't placed an order since then (over a year ago) so the note is still there on your account.
You've asked us to close your account with us, which we have now done. We'll contact you to arrange a refund for the 2 missing liquids, and we wish you all the best for the future.
Réponse de UK Vape Scene
Cheers Fifi!
Réponse de UK Vape Scene
Thanks Tiffany!
I can't fault their products but they…
I can't fault their products but they need to get rid of Evri. I paid for next day tracked for Delivery on Monday/Tuesday but its now Friday and still nothing has turned up so waste of time I will have to find another shop as I'm out of filters. Updated I still haven't received my order and it has now been made apparent that this lies with Evri. Thankyou to uk vape scene CS team as its not their fault, however they have decided to close my account for voicing my thoughts on Evri.
24 novembre 2025
Avis spontané
Réponse de UK Vape Scene
Hi Darren,
We know how frustrating it can be when deliveries are delayed, especially during this time of year (Black Friday week) when all couriers across the UK and beyond are swamped with a big increase in the number of parcels they're handling.
As per the emails between you and our customer services team, we're doing everything we can to make sure your parcel gets to you.
Just to recap, your order was placed and dispatched on Monday for delivery on Tuesday/Wednesday, by Evri as per your chosen option. It's now Friday and you still haven't received your parcel. We've been liasing with Evri on your behalf since Wednesday and they've assured us that the parcel will be delivered as soon as they can, but they're exceptionally busy in your area due to it being Black Friday week. We also reimbursed you yesterday for the postage paid as a goodwill gesture.
Again, please be assured that we'll make sure you get the products you ordered, but in this case factors beyond our control have caused an unfortunate delay.
Been shopping with this site for some…
Been shopping with this site for some time and i will never go anywhere else. They are efficient, do exactly what they say, not to expensive, good quality juices, brilliant flavours and always arrives when they should do.
28 novembre 2025
Avis spontané
Réponse de UK Vape Scene
Thanks so much Yvonne, really appreciate your loyal custom and kind words 🤩
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