Firstly this guy took it upon himself to Clean our windows without our Consent 11th May 2026 at 2.15pm (we have NEVER had a window cleaner) and then to make it worse, he let himself into my neighbours... Voir plus
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Easy and swift. From initial request within a week the free clean was completed. Has definitely made me wonder what we paid for at our last house! Perfect job, Stephen explained how the system for boo... Voir plus
L'entreprise a répondu
Good service. Usually friendly. Sometimes leaves streaks but think this is due to the style of washing where cloths are not used. Otherwise it’s a great service!
We booked our free clean a couple of weeks ago. We arrived back from shopping last Thursday to find our windows and frames had been cleaned and were sparkling and streak-free. Our previous window cle... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We have a network of local window cleaners throughout the UK. Our free cleaning promotion gives you the opportunity to try us before paying anything. We also clean gutters, conservatories, driveways and patios.
Coordonnées de contact
Unit 13 Moorside Maltings, LS11 5NX, Leeds, Royaume-Uni
- 0113 271 7313
- customerservice@ukwindowclean.com
- ukwindowclean.com
4,0
Bien
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Best in the business
Always text ahead so you know when they are arriving
No ladders to dislodge tiles or intrusion
Professional and polite highly recommend
29 juillet 2025
Avis spontané
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Unobtrusive and very clean windows
25 juillet 2025
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
No streaks left
Came early in the morning and got the job done, left sparkly and clean and no streaks left at all. Makes it look far better from the outside also.
21 juillet 2025
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Window cleaning service is good
Window cleaning is good, on occasion they haven't been able to access the back of the house but haven't knocked on to ask us to help with that. But on that occasion they only charged for front of house.
Usually manage to clean our windows from a distance if we're not in to assist.
If wanting to leave the service they do offer flexible options.
25 juillet 2025
Avis spontané
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Good job cleaning our gutters
Good job cleaning our gutters. Worked quickly and efficiently. We had a yearly booking, and I would have preferred advance notice of when the team were turning up (hence 4 stars), but other than that all good. Customer service also very helpful. URN 50684
25 juillet 2025
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Excellent window cleaning service
25 juillet 2025
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Highest standard of clean
All windows cleaned to a high standard including window ledges. The operative was friendly and worked diligently.
URN 94025
25 juillet 2025
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Reliable and friendly all year round
Reliable and friendly all year round
24 juillet 2025
Avis spontané
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
No service provided!
Wanted to take advantage of the first free clean offer after seeing that according to their website they service Gloucester only to be told that they don’t service the area. However if I’d pay for the service through the website in full then it wouldn’t be a problem by the looks!
20 juillet 2025
Avis spontané
Réponse de Ukwindowclean
Apologies, sometimes we have outages in certain areas but will contact you on reinstatement. Please be assured we do not take payment via our website, our only service is a free trial clean. We do not publish false offers.
Poor Service
After a promising free first clean, I signed up for cleaning every 4 weeks. From the first paid clean, the finish was poor and I repeatedly found that sills had not been cleaned. I had to get them back on more than one occasion to rectify. I have now been waiting for 2 months for the back to be cleaned after the operator could not use an open gate. In the meantime they’ve decided to clean only the front again and expect to be paid for this. Avoid!
18 juillet 2025
Avis spontané
Réponse de Ukwindowclean
We are sorry we have failed to meet your expectation here. Please be assured we are happy to help and will make job notes re sills. Regarding front only cleans, this i not in our interest, therefore please clarify access and maybe be added to our SMS notify system. Hope that helps.
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Poor service
UKWindowClean were offering half price cleans within my area so I got into contact with them and arranged a clean. I live in a mid terrace house so in order to clean the back of the house, you’d have to go round the back. I work from home so I was in when the cleaner arrived. I saw he did all 3 windows at the front of my property but never appeared at the back. I then noticed a slip was posted through my letterbox with a charge of £10. I emailed the company and complained, they apologised and offered a 50% discount as only half the property was cleaned. I shrugged it off as it was the first time, but the following month the same happened again. I complained again, they then argued with me and told me the cleaner had cleaned both front and back windows of my property. 1 year later they have now got into contact with me chasing for £15 that I apparently owe. I have since found a reliable window cleaner who cleans better than tickling a wet brush over my windows. Would not recommend UKWindowClean
7 juillet 2025
Avis spontané
Réponse de Ukwindowclean
We do not offer half price cleans and cannot locate your account. We suspect this may not be our organisation.
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Contacted them about the free clean…
Contacted them about the free clean promotional offer, they came within a few days of the initial contract. Very happy with the end product and very competitive rates.
94463
30 juin 2025
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
New customer 94436
Recently moved house & got these guys to do an initial clean for us. Really happy with the results & have been able to organise a regular clean easily through email. Excellent.
25 juin 2025
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
Sparkling windows!
We had a really excellent first clean. Some of our windows are very hard to reach, but the team did a first class job on them all and left us with sparkling, streak-free windows. The house has never looked so good!
94342
13 juin 2025
Réponse de Ukwindowclean
Thank you.
We appreciate the feedback :)
Please contact us should you have any queries in the future or we can make job notes to improve our service even more.
Again, many thanks.
Kind regards,
Customer Care
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