We recently went to Umrah with Umrah Express and brother Waheed sorted the complete package at short notice. He was available for any queries we had and responded straight away. I was very pleased w... Voir plus
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Lisez les avis des autres
I had an excellent experience with Waheed who dealt with our tickets travel dates.. Due to my son's situation, I had to cancel our tickets , which was not an easy to deal because of 1 week mar... Voir plus
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Excellent service from start to finish. Everything was handled professionally, and whatever was promised was delivered exactly as said, making the whole journey smooth and stress-free. Brother A... Voir plus
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I had booked my kiswah tour and had good communication with Mr Khalid .But last moment due to Ramadan my tour got cancelled .The team was extremely helpful in accommodating if I wanted substitute to... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
A responsive customer service team available around the clock to address any queries or concerns. Striving to deliver a seamless, enjoyable, and spiritually fulfilling experience for all pilgrims. For an enriching and rewarding holy journey, entrust Umrah Xpress Travel as your steadfast partner in fulfilling your Islamic Obligations.
Coordonnées de contact
St Michael Church Hall, Chamberlain Walk, B66 3BD, Smethwick, Royaume-Uni
- +44 20 4553 7587
- info@umrahxpress.co.uk
- umrahxpress.co.uk
4,8
Excellent
163 avis
A répondu à 100 % de ses avis négatifs
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We recently went to Umrah with Umrah…
We recently went to Umrah with Umrah Express and brother Waheed sorted the complete package at short notice. He was available for any queries we had and responded straight away. I was very pleased with my whole Umrah journey Alhumdulillah and would highly recommend them .
Yasmin and family
1 avril 2026
Avis spontané
Réponse : Umrah Xpress Travel
JazakAllah Khair for your kind words and for trusting Umrah Xpress Travel with your blessed journey. We are truly delighted to hear that you had a smooth and fulfilling Umrah experience, Alhamdulillah. Brother Waheed and our entire team always strive to provide the best possible service, especially at short notice, so your appreciation means a lot to us.
We pray that Allah accepts your Umrah and grants you many more opportunities to visit the holy cities. We look forward to serving you again in the future, InshaAllah.
Warm regards,
Umrah Xpress Travel
Excellent service from start to finish
Excellent service from start to finish. Everything was handled professionally, and whatever was promised was delivered exactly as said, making the whole journey smooth and stress-free.
Brother Ahmed was very helpful, always responsive and supportive throughout. Communication was clear, and all transport arrangements were well-organized and on time.
Highly recommended for a reliable and hassle-free experience.
Ali H Gorssi and Family
29 mars 2026
Avis spontané
Réponse : Umrah Xpress Travel
Thank you so much for your kind words and for trusting Umrah Xpress Travel with your journey. We are truly delighted to hear that your experience was smooth, stress-free, and met your expectations from start to finish.
Your appreciation for Brother Ahmad means a lot to us we’re proud to have team members who are dedicated to providing responsive and supportive service throughout the journey.
It was our honor to assist you, and we look forward to serving you and your family again in the future, InshaAllah.
JazakAllah Khair for your recommendation.
Warm regards,
Umrah Xpress Travel
Great service would recommend
So i booked with umrah xpress, Hina dealt with my booking and she was great and when she was out of the office i spoke to Ahmed who was equally amazing. They alwys responded to my enquiries at all hours of the day, i enquired alot and they patiently dealt with me and answered me. I took my elderly parents and children and they got me a good deal, we unfortunately got caught up with the war situation in the middle east and our flights got cancelled a week before we were set to go, but Hina found me some flights via Istanbul with another airline with a small additional charge per person and we flew 2 days before we were supposed to go but alhamduliallah as i almost didnt get to go and now iv been we landed on eid day and we returned and even from Saudi Hina was replying to my message's about the hotel/transfers etc. Great company 100% recommend and i will be certainly using them again in the future if im destined to go back. We had 3 hotels in total, number 1 was voco, nice hotel but around 30 mins walk to the haram so was hard. We then switched to Emaar grand which was a 20 min walk atleast it was outdated and the staff were rude and not helpful. Our medinah hotel was Saja al madinah which was amazing, so close to the masjid from the back women's entrance the breakfast buffet was the best from the 3 and they had a microwave in reception so i used it for my littles ones food. Again booking with this company is highly reccomended you wont regret it. I got my transfers included in my package the company was good but the drivers were a bit rude, picked us late everyday again and just kept fishing for tips this was no fault of umrah xpress, u have bad and good experiences with everything.
2 avril 2026
Avis spontané
Réponse : Umrah Xpress Travel
Thank you so much for taking the time to share such a detailed and heartfelt review of your experience with Umrah Xpress Travel.
We’re truly pleased to hear that Hina and Ahmed were able to support you so well throughout your journey. Providing timely responses, patience, and dedicated service especially for families traveling with elderly parents and children is something we take great pride in, so your kind words mean a lot to our team.
We also sincerely appreciate your understanding during the unexpected flight disruptions due to the situation in the Middle East. We’re glad Hina was able to arrange an alternative in time and that, Alhamdulillah, you were still able to complete your blessed journey and arrive on Eid what a special moment.
Thank you as well for your honest feedback regarding the hotels and transfers. Your insights are extremely valuable and will help us continue improving our services and partner selections moving forward.
It was truly our honor to assist you and your family. We look forward to serving you again in the future, Insha’Allah. May your Umrah be accepted and bring continued blessings to you and your loved ones.
Thank you for your patience
Thank you for your patience, transparency and excellent service. My hotel was close to the haram, flight was on point as well.
1 avril 2026
Avis spontané
Réponse : Umrah Xpress Travel
Thank you so much for your kind words and positive feedback! We're truly delighted to hear that you had a smooth journey and that your hotel location and flight met your expectations.
At Umrah Xpress Travel, we always strive to provide a comfortable and hassle-free experience for our valued guests. It was our pleasure to serve you, and we look forward to assisting you again in the future.
May your Umrah be accepted and bring you peace and blessings. 🌙
Reliable, Kind & Professional Service Every Time ,Thankyou Waheed – Highly Recommended
I had an excellent experience with Waheed who dealt with our tickets travel dates.. Due to my son's situation, I had to cancel our tickets , which was not an easy to deal because of 1 week margin.
Waheed was incredibly understanding, patient, and professional throughout the whole process. He handled the cancellation smoothly and arranged the refund without any hassle, which I truly appreciated during such a stressful time.
His kindness and genuine support really stood out, and it made a big difference for me and my family. It’s rare to find someone so reliable and caring in customer service.
I would highly recommend his services to anyone. Thank you once again, Waheed, for your help and understanding.✨️🙏
23 mars 2026
Avis spontané
Réponse : Umrah Xpress Travel
Thank you so much for your heartfelt feedback.
We are truly sorry to hear about your situation, and we sincerely hope your son is doing better now. At Umrah Xpress Travel, we understand how unexpected circumstances can arise, and we always strive to support our customers with compassion and flexibility during such times.
We are especially proud to hear about Waheed’s professionalism, patience, and dedication. Your kind words mean a lot to our team, and we will be sure to pass along your appreciation to him. Providing reliable, caring, and stress-free service is exactly what we aim for, and it’s wonderful to know we could make a difference for you and your family.
Thank you again for your trust and recommendation. We are always here for you whenever you need us.
Warm regards,
Umrah Xpress Travel
I would definitely recommend Umrah…
I would definitely recommend Umrah Express for hajj & umrah packages. They were very professional and have alot of options to choose from. They offer fully comprehensive packages to tailor your needs. The customer service agent I freshly with, Haram was very kind and accommodating to my requirements. 10/10 service. I will definitely use them again in the future.
30 mars 2026
Avis spontané
Réponse : Umrah Xpress Travel
Thank you so much for your kind words and for choosing Umrah Xpress Travel for your Hajj & Umrah journey. We are truly delighted to hear about your positive experience.
It means a lot to us that you found our packages comprehensive and flexible to suit your needs. We’re especially pleased to know that Haram provided you with excellent service your appreciation will definitely be shared with her.
Your satisfaction is our top priority, and your feedback motivates us to continue delivering the highest level of service to all our valued customers.
We look forward to serving you again in the future. May your عبادات be accepted and your journeys always be blessed.
Warm regards,
Umrah Xpress Travel
Very helpful and kind team of staff
Very helpful and kind team of staff.
Been very helpful through out my 15 days trip
21 mars 2026
Avis spontané
Réponse : Umrah Xpress Travel
Thank you for your kind words! We’re delighted to hear that our team was helpful and supportive throughout your 15-day trip.
It was our pleasure to assist you, and we look forward to serving you again in the future. May Allah accept your Umrah and bless you always.
Umrah 2026
Thank you for the package for Umrah Ali. Everything went smoothly and most importantly Everything was booked without any problems. Umrah express is a lovely travel company to go with. They always reply and are very patient.
30 mars 2026
Avis spontané
Réponse : Umrah Xpress Travel
Thank you so much for your kind words and for trusting Umrah Xpress Travel with your Umrah journey. We’re truly delighted to hear that everything went smoothly and met your expectations.
Your satisfaction is our top priority, and it means a lot to us that you appreciated our service, communication, and support throughout the process. We always strive to make every journey as comfortable and stress-free as possible.
We look forward to serving you again in the future, InshaAllah. Please keep us in your prayers.
Warm regards,
Umrah Xpress Travel
First umrah
Umrah express has been very attentive to all my needs and provided solutions to all my concerns. Haram has been very helpful every step of the way providing reassurance with all logistics given It was our first family umrah. Alhamdoullilah all went well. I would recommend them, they were not forceful and genuinely helping people on this spiritual journey.
12 février 2026
Avis spontané
Réponse : Umrah Xpress Travel
Thank you so much for your kind and heartfelt words. We are truly honored that you chose Umrah Xpress Travel to be part of your first family Umrah journey.
It means a lot to us that our team could support you every step of the way and provide the reassurance and assistance you needed. Alhamdulillah, we are delighted to hear that everything went smoothly and that your experience was a positive and memorable one.
Your recommendation and trust motivate us to continue serving our guests with sincerity, care, and dedication. May Allah accept your Umrah and grant you many more opportunities to visit His blessed house.
Warm regards,
Umrah Xpress Travel
I made an enquiry at Umrah Xpress…
I made an enquiry at Umrah Xpress Travel. I spoke to Ahmad. He was very polite, patient and professional. He dealt with my enquiry and was very helpful. I would 100% recommend Umrah Xpress Travel. Keep up the good work.
11 mars 2026
Avis spontané
Réponse : Umrah Xpress Travel
Thank you so much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that Ahmad provided you with polite, patient, and professional service while assisting with your enquiry.
At Umrah Xpress Travel, we always strive to deliver the highest level of customer care, and your recommendation truly means a lot to us. We will be sure to pass on your appreciation to Ahmad.
We look forward to serving you again in the future. May your journey be blessed.
Warm regards,
Umrah Xpress Travel
Umrah Trip Experience and Appreciation To Brother Salman
Alhamdulillah, I had a very good Umrah trip with my family. I booked my package through Umrah Express, and the overall experience was excellent. Whenever I had any question or issue during the trip, the Umrah Express team was always available to help.
We were provided with private transport and a large comfortable car where all our luggage fit easily with the family. The hotels and breakfast in both Madinah and Makkah were very good and comfortable.
A special thanks to Brother Salman, who put in a lot of effort to arrange my Umrah package. I spoke with him for almost 6–7 months and asked many questions, but he was always patient, helpful, and never rude or frustrated. He would also check in every few days during the trip to ask if everything was okay or if we needed any help. May Allah SWT bless him with good health, happiness, and lots of barakah.
Overall, I would definitely recommend Umrah Express. They are authentic and I would rate them 10/10. InshaAllah, if you book with them you won’t face any problems during your journey.
May Allah accept my Umrah and also accept the Umrah of all the brothers and sisters who are going. JazakAllah Khair.
30 décembre 2025
Avis spontané
Réponse : Umrah Xpress Travel
Thank you so much for your kind words and for sharing your beautiful experience with Umrah Xpress Travel. We are truly honored that you trusted us to arrange such a special and spiritual journey for you and your family. Alhamdulillah, it brings us great happiness to know that your Umrah trip went smoothly and that you were satisfied with the transport, hotels, and overall arrangements.
A special thank you for your appreciation of Brother Salman. We are proud to have dedicated team members like him who strive to assist our guests with patience, care, and sincerity. Your duas and kind feedback mean a lot to our entire team.
May Allah (SWT) accept your Umrah, grant you and your family continued blessings, and invite you again and again to His blessed house. We look forward to serving you in the future, InshaAllah.
JazakAllah Khair for recommending Umrah Xpress Travel.
Great umrah packages
I had a great experience booking my Umrah through Umrah Express. They offered excellent value for money and were very flexible when it came to hotel options, making sure everything suited our needs. They also went the extra mile to find the specific flights I wanted, which made the whole journey much easier.
A special thank you to our agent, Haram, who was extremely helpful throughout the process. Communication was always clear and prompt, and she made everything smooth and stress-free from start to finish.
Highly recommend their service to anyone planning their Umrah.
19 février 2026
Avis spontané
Réponse : Umrah Xpress Travel
Thank you so much for your wonderful feedback! 🌟
We are truly delighted to hear that you had a great experience booking your Umrah with Umrah Xpress Travel. Our goal is always to provide the best value, flexibility, and a smooth journey for our valued clients, so it means a lot to know that we were able to meet your expectations.
A special thank you for recognizing Haram for her support. We are proud to have dedicated team members who work hard to ensure every step of the journey is clear, comfortable, and stress-free.
Your recommendation means a lot to us, and we look forward to assisting you again in the future. May your Umrah be accepted and filled with blessings. 🤲✨
Warm regards,
Umrah Xpress Travel
Supportive and trustworthy.
I had booked my kiswah tour and had good communication with Mr Khalid .But last moment due to Ramadan my tour got cancelled .The team was extremely helpful in accommodating if I wanted substitute tour .They were very supportive n helpful in refunding the amount I paid for my tour .
Once I get chance I will try booking with them again since I can trust the company for future Ummrah plans n if any other tours .
Thanks again.
18 février 2026
Avis spontané
Réponse : Umrah Xpress Travel
Thank you so much for your kind words and for placing your trust in Umrah Xpress Travel for your Kiswah tour arrangements.
We sincerely apologize once again for the cancellation due to Ramadan schedule adjustments. While such changes are sometimes unavoidable during the blessed month, we truly appreciate your understanding and patience. It means a great deal to us that you recognized our team’s efforts especially Mr. Khalid’s support in assisting you with alternative options and processing your refund promptly.
At Umrah Xpress Travel, our priority is always transparency, reliability, and ensuring our guests feel supported at every step of their spiritual journey. Your trust in considering us for your future Umrah plans is the greatest compliment we could receive.
We look forward to serving you again soon, Insha’Allah, and making your next experience smooth and memorable.
Warm regards,
Umrah Xpress Travel
Umrah Xpress done it Again..
Its been an amazing experience dealing with Umrah Xpress. Agent Khalid , has always kept in contact with me in regards to future and current travels, he has been very patient , very informative and exceptionally provided excellent customer service. I have previously travelled through Umrah Xpress and Khalid has been a great individual to deal with and inshallah my future upcoming Umrah Khalid has been great again and provided the best deals and package to suit my needs.
All i would like to say if you are deciding to go for Umrah, Hajj or anywhere do get in contact with Umrah Xpress they will provide excellent customer service and meet your needs inshallah.
May allah give Umrah Xpress success and Barakah and to all employees working for Umrah Xpress.
Jazakallah Khair.
27 février 2026
Avis spontané
Réponse : Umrah Xpress Travel
JazakAllahu Khair for your continued trust and your beautiful words.
On behalf of everyone at Umrah Xpress Travel, we are truly grateful for your loyalty and ongoing support. It is always a pleasure assisting you with your Umrah journeys, and knowing that you have consistently had a positive experience with us means a great deal.
We are especially pleased to hear your kind appreciation for Khalid. Providing patient, informative, and dedicated customer service is something we strongly believe in, and your recognition of his efforts is sincerely valued. We will be sure to pass on your kind words to him.
Our aim is always to offer the best possible packages tailored to each individual’s needs while ensuring peace of mind throughout the entire process. Your trust in us for both your previous and upcoming Umrah truly honours us.
May Allah accept your Umrah, grant you ease in all your travels, and reward you abundantly for your duas. Ameen. May He also place barakah in all our efforts and allow us to continue serving His guests in the best possible way.
We look forward to assisting you again very soon, inshaAllah.
Warm regards,
Umrah Xpress Travel
Above 5 star experience
I recently completed my Umrah journey with Umrah Xpress, and I can confidently say it was a truly 5-star experience — even beyond that!
From the very beginning, everything was handled with professionalism, care, and attention to detail. The entire process was smooth and stress-free, which allowed me to focus completely on my spiritual journey. The visa arrangements, flights, hotel bookings, and ground transport were all perfectly organized.
I travelled with 2 young children and 2 elderly parents, and I was naturally concerned about comfort, accessibility, and smooth logistics. However, Umrah Xpress accommodated all of our needs perfectly. From suitable hotel arrangements close to the Haram, to comfortable transport and thoughtful planning, everything was handled with great care and attention. They truly understood the needs of a family travelling with both children and elderly members.
A very special mention goes to Khalid bhai, who provided exceptional support throughout. He was always available to answer questions, guide us step by step, and ensure that every detail was taken care of. His dedication, patience, and sincerity truly made a difference. It felt like we had someone personally invested in making our Umrah experience comfortable and memorable. Every person i had contact with from Umrah Xpress was kind, understanding and extremely helpful.
The hotels were conveniently located close to the Haram, the transportation was punctual and comfortable, and the overall coordination was seamless. Everything went exactly as promised — and even exceeded expectations.
I highly recommend Umrah Xpress to anyone looking for a reliable, trustworthy, and professional Umrah service. If you want peace of mind and excellent customer care, this is the team to choose.
May Allah reward them for their efforts and allow many more pilgrims to benefit from their outstanding service Ameen. Jazakala khairun Umrah Xpress ⭐⭐⭐⭐⭐
16 février 2026
Avis spontané
Réponse : Umrah Xpress Travel
Thank you so much for your beautiful and heartfelt feedback.
We are truly honoured to have been part of your sacred Umrah journey. Reading your kind words means more to us than you can imagine.
We understand how important it is to ensure comfort, ease, and proper planning especially when travelling with young children and elderly parents. Knowing that you felt supported, stress-free, and able to focus fully on your spiritual experience is exactly what we strive for with every family we serve.
A special thank you for your kind mention of Khalid bhai. We are blessed to have dedicated team members who genuinely care about each pilgrim’s journey, and your appreciation will mean a great deal to him and the entire team.
Your duas and kind wishes are deeply valued. May Allah accept your Umrah, reward you abundantly for your patience and devotion, and invite you back to His blessed house again and again. Ameen.
JazakAllahu Khairan for placing your trust in us. It was truly our privilege to serve you and your family.
Warm regards,
Umrah Xpress Travel
Great customer service from Khalid
Mashallah amazing customer service from brother Khaild. He helped me and guided me through the umrah packages and was very patient when I asked for more details and packages. He explained to me everything very clearly and was very polite and friendly. Definitely recommmed anyone thinking to go with Umrah Xpress. Great customer service
23 février 2026
Avis spontané
Réponse : Umrah Xpress Travel
JazakAllahu Khair for your beautiful words and kind feedback. We are truly grateful that you took the time to share your experience with Umrah Xpress Travel.
Alhamdulillah, we are delighted to hear that Brother Khalid was able to assist you with patience, clarity, and professionalism while guiding you through our Umrah packages. Providing honest guidance, detailed information, and friendly service is something we always strive for, and it means a lot to know that this was reflected in your experience.
Your recommendation and trust mean everything to us. We pray that Allah (SWT) grants you an accepted Umrah and makes your journey easy and full of blessings.
Warm regards,
Umrah Xpress Travel
I would 100% recommend this company
I would 100% recommend this company. They don't just provide perfect customer service, they are also incredibly competitively priced. I just got back from Umrah with my sister yesterday. From start to finish, they have been absolutely brilliant. The communication was perfect — clear, prompt, and reassuring throughout the entire process. Every question I had was answered quickly, and I always felt fully informed and confident about my booking.
Everything was exactly as promised and as booked, with no surprises. The whole experience with UmrahXpress was warm and professional, which made such a difference.
I would highly recommend UmraXpress to anyone looking for a reliable and trustworthy service. Truly outstanding from beginning to end!
16 février 2026
Avis spontané
Réponse : Umrah Xpress Travel
SubhanAllah, thank you so much for your incredibly kind and detailed feedback.
We are truly delighted to hear that you and your sister had a smooth and fulfilling Umrah journey and that your experience with Umrah Xpress Travel met your expectations from start to finish. Providing clear communication, prompt responses, and complete transparency is something we take great pride in, so it means a great deal to know you felt informed, reassured, and confident throughout the entire process.
Alhamdulillah, we are especially pleased that everything was delivered exactly as promised with no surprises. Creating a warm yet professional experience for our pilgrims is always our goal, as we understand how special and spiritual this journey is.
Thank you once again for your trust and recommendation. It was truly an honour to serve you, and we look forward to assisting you and your family again in the future, In Shaa Allah.
Warm regards,
Umrah Xpress Travel
Great experience
Salman was a great help and provided us with a great deal for our first Umrah trip in November 2026. Prompt responses catered to your personal needs, thank you.
15 février 2026
Avis spontané
Réponse : Umrah Xpress Travel
Dear Valued Customer,
Thank you so much for your kind words and for taking the time to share your experience.
We’re delighted to hear that Salman was able to assist you and provide a great deal for your first Umrah trip in November 2026. At Umrah Xpress Travel, we always strive to offer prompt responses and tailor our services to meet each customer’s personal needs, so it truly means a lot to know we delivered that for you.
It was our pleasure to assist you with such a special journey, and we look forward to serving you again in the future, in shaa Allah.
Warm regards,
Umrah Xpress Travel
Excellent service
Excellent service
100% visa Ratio
Got my visa in just 2 days
100% recommended
6 février 2026
Avis spontané
Réponse : Umrah Xpress Travel
Thank you so much for your kind words and trust in Umrah Xpress Travel! 🌟
We are truly happy to hear that you received your visa in just 2 days. Alhamdulillah, providing excellent service with a strong visa success ratio is always our top priority.
Your recommendation means a lot to us and motivates our team to continue delivering the best Umrah services to all our valued clients.
We look forward to serving you again soon. JazakAllah khair for choosing Umrah Xpress Travel!
Hasnain was an amazing person he helped…
Hasnain was an amazing person he helped answer any questions I had he asked me what my preferences were and tailored a package from that. I would 100 percent recommend. Also a huge thanks to hasnain for being an amazing help
6 février 2026
Avis spontané
Réponse : Umrah Xpress Travel
Thank you so much for your kind words and wonderful recommendation! 🌟
We’re absolutely delighted to hear about your positive experience with Hasnain. He truly goes above and beyond to understand our customers’ preferences and tailor packages that meet their needs, and your feedback reflects that perfectly.
On behalf of everyone at Umrah Xpress Travel, thank you for choosing us and for taking the time to share your experience. We look forward to assisting you again in the future, in shā’ Allāh.
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