Undeniable London Avis 446

TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

i paided for fast tracking delivery and waited for about 2-3 weeks and got a refund cause they didn’t send it out to me and i contacted them 4-5 times about where abouts my order was

Noté 2 sur 5 étoiles

My old address poulated because of the google autofill and i requested it be changed. I was told they would reach out to the warehouse, this was on a Saturday. The order didnt ship till late monday... Voir plus

Noté 2 sur 5 étoiles

The item was easy to order but was not delivered in 48 hrs and u suspect Royal Mail had something to do with this! I ordered the wrong size and comms to exchange it has been very poor. It’s literally... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My grandson saw the necklace and wanted it for his 16th birthday so sent me his wish list! Not often buying from the internet I was very impressed with the whole service and he and I were delighted w... Voir plus

À propos de l'entreprise

  1. Bijouterie

Écrit par l'entreprise

Premium Men’s Chains, Pendants, Bracelets, Rings etc. Silver & 18K Gold. Lifetime Warranty 100% Waterproof, Sweatproof & Heatproof


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

446 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 8 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

Fantastic experience

Just excellent service and delivery on time. And great products

5 octobre 2025
Logo de Undeniable London

Réponse de Undeniable London

Thanks so much for the feedback - great to hear the delivery was smooth and you’re happy with the pieces. We appreciate the support and hope to see you back soon.

Noté 5 sur 5 étoiles

Excellent service & products

Excellent service & products

2 octobre 2025
Logo de Undeniable London

Réponse de Undeniable London

Thanks so much, we’re glad both the service and products delivered for you. Appreciate your support!

Noté 5 sur 5 étoiles

Purchased Miami Cuban chain

Purchased Miami Cuban chain.

Super sleek, came fast, water proof as it states. Would highly recommend.

8 octobre 2025
Avis spontané
Logo de Undeniable London

Réponse de Undeniable London

Love to hear that, glad the sleek look, fast delivery and waterproof quality all hit the mark. Thanks for recommending us, it means a lot!

Noté 5 sur 5 étoiles

Received the item albeit a few days…

Received the item albeit a few days late
Worth waiting for, very pleased with the quality of the chain and haven't removed it since getting it
Looking forward to dealing with this company again
Regards Brian

28 septembre 2025
Noté 1 sur 5 étoiles

It is over a week since I placed my…

It is over a week since I placed my order and my item is stuck at the delivery depot with Evri!

25 septembre 2025
Logo de Undeniable London

Réponse de Undeniable London

Sorry to hear this - that’s frustrating and not the experience we want you to have. We can see your order is currently with Evri, but we’ll step in and chase this up for you so it gets moving.

Please email hello@undeniableldn.com
with your order number and we’ll follow up with the depot directly and update you as soon as we have confirmation. Thanks for your patience — we’ll get this resolved.

Noté 2 sur 5 étoiles

The item was easy to order but was not…

The item was easy to order but was not delivered in 48 hrs and u suspect Royal Mail had something to do with this! I ordered the wrong size and comms to exchange it has been very poor. It’s literally radio silence from this company and I’m fed up! I probably will never order from them again and as I’m writing this still no sign of any communication.

25 septembre 2025
Logo de Undeniable London

Réponse de Undeniable London

We’re really sorry to hear this - this isn’t the experience we aim to deliver. Delays with Royal Mail can happen, but the lack of communication around your exchange request is on us, and we apologise for that. We’d like to fix this straight away.

Please email hello@undeniableldn.com
with your order number and the size you’d like to exchange for, and we’ll get this prioritised for you immediately.

We appreciate you bringing this to our attention and would like the chance to make things right.

Noté 1 sur 5 étoiles

Horrible company - does not honour warranty

Horrible company
Do not honour the warranty they offer - do not buy from them. I’ve been waiting over 2 1/2 months for warranty claim every single time I messaged them.
Oh, I’ll tell the fulfilment team to get it out to get out to them.
They’re disgusting people to work with stay away, conning and robbers.

19 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Quality & Service On Point

Purchased a rope chain and some rings from Undeniable London. Came super quick, packaging is class with a little travel bag. Couldn’t recommend more, I’ll definitely be buying again.

11 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant!

I ordered the miami cuban chain and the quality is amazing, the delivery time was as advertised and the customer support was rapid. Will definitely order again soon!

10 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Superb Service & Classy Jewels

I had a luxury experience when I purchased from undeniable London. The Jewellery is wonderful and I couldn't be happier with the material and how it feels. Everything from the product to the service exceeded my expectations, and I would highly recommend to anyone looking for comfort and style.

10 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

If I could give 0 stars I would

If I could give 0 stars I would. I bout an item as my sons 16th present and NEVER received it. Trying to gey this issue sorted has been such a huge hassle and is yet to be resolved.

25 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Lack of response regarding replacement order

I enquired about a replacement order for a chain that broke and I did receive quite a quick response asking for some more information which I provided, however, after they stated that I would receive a replacement order, I have had zero communication since the 21st of July 2025 and I have been chasing for an update. I have sent the company a message via their social media platforms but no response. I fear I won't get the replacement. I will purchase a new chain elsewhere.

21 juillet 2025
Avis spontané

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