Unique Glazing London Avis 

195
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service from Unique Glazing London! They did an excellent job installing my uPVC door. The installation was quick and professionally done, and communication with Paul was excellent t... Voir plus

Noté 5 sur 5 étoiles

Great windows, and excellent fitting. Ajay is brilliant to work with. We got the whole house done, including heritage doors in the back and they look great, really happy with the results.

Noté 5 sur 5 étoiles

Good service from initial contact right through to the install and payment. Good communication throughout from Paul the salesperson. Efficient and polite survey from AJ. Hard working install team, go... Voir plus

Noté 5 sur 5 étoiles

First class all round. Everything from the initial no pressure consultation to installation was excellent. The product is very good quality and was expertly installed. Dont believe anybody could have... Voir plus

À propos de l'entreprise

  1. Installateur de double vitrage

Écrit par l'entreprise

Unique Glazing London Ltd is a trustworthy, reliable and professional company whose staff have more than 10 years’ experience behind them. We are Fensa registered. We provide a full range of double glazing, aluminium and triple glazing with all units being high quality and energy efficient, while improving the style and value of your home.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

195 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(195)

25 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I had 2 sets of sliding aluminium doors…

I had 2 sets of sliding aluminium doors as well as a standard door set fitted after a burglary at my property 4 weeks ago. The product itself has exceeded my expectations in terms of quality, the company were quick to manufacture/fit them which was a relief given the break in (they broke through the existing patio doors) and the installation team were excellent working hard to fit all 3 products in one day. The degree of damage given the old doors needed to be removed and new ones put in was way less than I had expected, which given there was pebble dashing involved was impressive.

20 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Ordering and installing double glazing…

Ordering and installing double glazing windows and doors.
Measured well and priced within days.
Installation by good fitters. Cleaned after installing Aluminium doible glazed windows and doors.
Hassle free. Would recommend this company.

8 février 2025
Avis spontané
Noté 5 sur 5 étoiles

I live in Manchester and got properties…

I live in Manchester and got properties in midlands and London I have been using unique glazing for so many years and they have never let me down so happy with their service . They have Recently done one of our property in Kingston very happy with the new windows my tenants are even over the moon with new windows . Living so far and managing properties is hard and I am glad I can trust this company.

1 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely incredible company from start to finish!

From reaching out, Paul was extremely helpful and answered all of our questions. I work long hours and contacted Paul out of normal working times which he was happy to provide anything I needed. The windows replaced were old and falling apart, they replaced everything I asked for with a fantastic price and high quality of workmanship.

The workers installing the windows were always polite and worked long days but always left the work in a tidy state, once the install was complete everything was cleared and look after.

We were doing almost the whole house and asked the installers to have a warm room ready for when my kids got home from school, they worked tirelessly and as a result caused minimal disruption to my kids.

Communication throughout was amazing, I couldn’t have asked for a better company to have chosen.

I’ve just gone back to get another quote for further work.

Thanks again Paul and the Unique Glazing Team!

6 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Do Not Recommend

I recently had three new windows fitted by this company, and unfortunately, the experience was disappointing. Firstly, the workers left my door wide open without informing me, and I had no idea where they had gone; whilst it was thundering outside. They used my personal phone charger without asking, which I found quite inconsiderate.
Additionally, I had requested that the bottom of the bedroom window not be sealed due to a planned sill replacement, but this was ignored. The surrounding walls suffered damage, with chunks of plaster coming off, which was then hastily covered with plastic trim instead of being properly filled as I had requested. The overall workmanship lacked care, and the uneven finish reflects this.
To make matters worse, the attitude of the workers was rude, making me feel uncomfortable in my own home. Communication was poor throughout, and I was not consulted about anything. I wanted to give them the benefit of the doubt, but unfortunately, I can't recommend their services based on my experience. I tried to get some sort of considerate response from the company for some kind of reimbursement or something similar as I'm putting more work in to repair the damage they have done around the windows. A very upsetting experience.

23 janvier 2025
Avis spontané
Logo de Unique Glazing London

Réponse de Unique Glazing London

Hello Sir, we are sorry to know that you are unhappy with our work. As we explained you in the email as well, window fitters no matter which company, try their best to avoid any damage on the walls surrounding old windows while taking them out but sometimes its almost impossible due to the age and how the old windows were installed. That is why they carry all sorts of repair material like fillers, trims etc in the vans. Your new windows were properly sealed and any damage around the walls was repaired and finished with trims. If you did not want trims and wanted filler instead, you could have asked the fitters or called the office at that time, infact you only mentioned this a few days after the job was completed and by then its tool late to remove the trims as they are installed using Glue with the frame and corners are sealed with silicon. Your new windows have been fitted and surroundings have been finished as per FENSA standards. Regarding door left open, fitters have to go in and out regularly and if they left the door open while it was raining we do apologise for that. We should still appreciate the hardwork of the team who are working non stop regardless of weather condition. If you wish to discuss this more, feel free to call the office and speak with the director or you can email us and he will be happy to get in touch with you.

Noté 5 sur 5 étoiles

Unique Glazing are a brilliant company…

Unique Glazing are a brilliant company as they provide a top rate service. My French door was excellent and of good quality. The installers were professional and they fitted my doors to a high standard. They were tidy and removed my old French door. Communication with this company was excellent and met all my needs. The price was vey competitive too.

16 août 2024
Avis spontané
Noté 5 sur 5 étoiles

New Patio Doors

Contracted to install new patio doors, helpful customer service and competitive quotes. Works carried out promptly and to a high standard, and issues raised after install were quickly and professionally rectified. Very happy with completed works. Will keep this company in mind for future glazing needs.

30 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Pricing & Excellent Customer Service

Exceptional Service and High-Quality Double Glazing!

I recently had double glazing installed by and I couldn't be happier with the results. From start to finish, the experience was nothing short of exceptional.

**Customer Service:**
The customer service team was incredibly professional and helpful. They patiently answered all my questions and provided detailed information about the different options available. The communication throughout the process was top-notch, keeping me informed every step of the way.

**Installation:**
The installation team arrived on time and were extremely courteous and efficient. They worked diligently and completed the installation much quicker than I anticipated. The attention to detail and craftsmanship was evident in the final product.

**Product Quality:**
The double glazing itself is of outstanding quality. The difference in insulation and noise reduction is remarkable. My home is now much warmer and quieter, and I've already noticed a drop in my energy bills. The windows look fantastic, adding a fresh, modern look to my home.

**Overall Experience:**
Overall, I am thoroughly impressed with Unique Glazing London Ltd. They delivered on all their promises and exceeded my expectations in every aspect. I highly recommend them to anyone considering double glazing for their home. Five stars well deserved!

Thank you, Unique Glazing London Ltd, for making this such a positive experience!

20 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Double glazed window replacement

Needed, a double glazed window to be replaced as it was cracked, and Joe was very responsive, prompt and took the necessary measures, and ordered the new glass on the same day.
It was fitted professionally in timely manner 3 days later. Joe was very professional, clean and provided me with a good reasonable cost per work completed. Highly Recommend their service.

8 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Two bedroom doubleglazed windows repair

Two bedroom double-glazed windows from Everest had become difficult to open and shut and wouldn’t lock. Couldn’t claim the repair from Everest as they are in administration. Unique Glazing came to our rescue with a better job description of what repairs were needed and a good quote for the work. Much better than other quotes. Joe from Unique Glazing did a fantastic job realigning our windows so they shut easily and fixing the locks so they locked securely. He even did a small extra job to ease a sticky lock on our conservatory door at a very low extra cost. Fantastic job.

22 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Great job at fair price

Great and pain free job removing 20+ year old and installing new windows, fair price and decent communication through out.

Very happy and the new windows look great. Thank you.

Couple points but not deal breakers:
• Installers arrived 2 hours early which can be good but we were not ready for them.
• from past experience installers have covered furniture, these guys didn’t, I had to do it my self.
• Once all was agreed I had to chase a few times for an install date but once booked in, all good.

Again, not deal breakers, but just some feedback.

Thanks.

10 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service throughout

We recently decided to get our windows and doors changed. We had 5 quotes including the so called national leader in the industry. Unique Glazing provided a fantastic experience right from the beginning. Paul the salesperson was quick to respond and to visit. Everything was thoroughly explained to us during the visit yet he was respectful and it took only 30-40 min. The quote followed was quick and fair. In contrast the salesperson from the "leader" spent nearly 3 hours treating us like we know nothing and gave a quote that was 3 times the average quote.
After we decided to go with Unique Glazing, Paul kept us updated on the process. Subsequent survey and installation were arranged quickly and carried out professionally. Quality of material is excellent. Installers did an efficient and clean job, keeping us informed on the progress. Overall, We are very happy with the service provided.

8 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

An extremely simple and quick process…

An extremely simple and quick process from start to finish. We had inherited bay windows from circa 1950s so were a little bit concerned that the different eras would cause a problem. Not at all. And what a difference it's made. Can't praise them enough.

29 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Completely wasted my time

Completely wasted my time. I arranged an appointment with these guys to quote for a job - I waited in on a work day and they didn’t bother to show up. I tried following up twice to see what happened and heard nothing back. I work full time and have a young child, so this was massively inconvenient for me - I don’t have massive amounts of time to spare waiting around for tradespeople to bother to show up to an agreed appointment.

29 janvier 2024
Avis spontané
Logo de Unique Glazing London

Réponse de Unique Glazing London

Hi Natasha, Our AI CRM automatically booked your appointment as soon as your lead came in via Checkatrade. However, as soon as we noticed that this appointment was booked to repair glass in a wooden window, we tried contacting you multiple times to inform that we have to cancel this as we do not repair wooden windows but you did not answer or call back. We reported this to Checkatrade as well and they admitted their mistake as they should not have assigned this lead to our company. We apologize for any inconvenience caused but I hope you can understand that this was not our fault and we would appreciate if you can remove your review as it negatively effects our Business without even being at fault and we have not done any business with you.

Noté 5 sur 5 étoiles

Efficient service at great price

The rep came quickly to take the measurements and discuss the design of the new doors, including a hole for a cat flap. He also provided the quotation quickly, and gave us the best price of the 3 companies we approached. The guys came to instal the doors just before Christmas, and were friendly and helpful, including putting in the cat flap I had bought separately. Very pleased with the end product!

22 décembre 2023
Avis spontané

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