United Cellars Avis 

3 675
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wonderful and prompt customer service. Don’t just sell wine and spirits but know a great deal about the wine and spirits that they sell. Delivery service is exceptional. I don’t buy from anyone else b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The service is great. From the ordering process on line, to follow up, updates re delivery and arrival of the treasure. 🍸 Thank you United Cellars.

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was an order for a rare wine with a long lead time (several months). The order was well handled and the communication around delivery was first class.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used United Cellars for some years. They have good deals and eclectic ranges of back vintages and interesting region/varieties.

L'entreprise a répondu

À propos de l'entreprise

  1. Caviste
  2. aussi dans
  3. Magasin d'alcool

À propos de United Cellars

Écrit par l'entreprise

United Cellars is a leading independent fine wine and spirits merchant located in Australia & New Zealand. Offering personal service and world-class wine selection

Established in 2004, United Cellars continues to be a family-owned business that works directly with leading wineries across Australia and around the world.

We care about your wine needs and our focus continues to be about offering outstanding wine, at best market prices. We provide a bespoke 'one on one' service, matching wine to each customer's needs. From $10 to $1,000+ a bottle, each wine has been tasted and approved as an industry benchmark, before it is offered for sale.

Out Promise is 100% Guarrantee

Écrit par l'entreprise

Any Wine Any Where - try us out

Great wines and Fast Shipping

Great wines personally selected for you.....Experience the difference

Great wines personally selected for you.....Experience the difference
At United, we believe in delivering to you top quality products, at market lowest prices with a high level of personalized service all the way from choosing the right wine to ensuring its safe delivery to you. We offer 100% satisfaction Guarantee - if for any reason your note happy return the goods within 30 days for a full refund.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(3 675)

1 011 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very happy…

Very happy with some great deals on wine, supplied in timely fashion. Can't fault the process.

22 juillet 2026
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Réponse de United Cellars

Thank you for the wonderful review! We appreciate all of your support.

Noté 5 sur 5 étoiles

updates every 3 and 6 months

updates every 3 and 6 months
after seven years knows my taste

22 juillet 2026
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Réponse de United Cellars

Thanks for the great review, and for being such a long term supporter! We are very happy to hear that we know what you like and keep delivering.

Noté 5 sur 5 étoiles

Loved my order so much I ordered more

Put in an order and loved it so much I needed to order more. Easy process and great guys to deal with.

15 juillet 2026
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Réponse de United Cellars

Thanks for the outstanding review! Great to hear you loved the wine, and we really appreciate your support.

Noté 4 sur 5 étoiles

Always deliver what they promise

Always deliver what they promise. Advice is usually sound and informed.

15 juillet 2026
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Réponse de United Cellars

Thanks for the outstanding review Terry! We appreciate your support, and if you ever have any feedback regarding the wines or our agents we would love to hear it.

You can email me directly on cs@unitedcellars.com.au.

Lachie
Customer Service Manager, United Cellars

Noté 5 sur 5 étoiles

Nic is great to deal which over the…

Nic is great to deal which over the last few years

20 juillet 2026
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Réponse de United Cellars

Thanks for the outstanding review! Nic will be thrilled with the shout out and we appreciate your support.

Noté 5 sur 5 étoiles

Quality

Quality, variety, price & delivery

13 juillet 2026
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Réponse de United Cellars

Thanks for the great review Martin! We truly appreciate your support.

Noté 5 sur 5 étoiles

Good value for money

Good value for money. Simple online purchase and fast delivery.

19 juillet 2026
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Réponse de United Cellars

Thanks for the outstanding review! We truly appreciate your support.

Noté 5 sur 5 étoiles

Great wine good service

Great wine great service

12 juillet 2026
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Réponse de United Cellars

Thanks for the great review Neil! We really appreciate your support.

Noté 5 sur 5 étoiles

Great offers at irresistible prices

Great offers at irresistible prices - can’t say no. Delivery almost before I’ve ordered. Can’t be more satisfied.

9 juillet 2026
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Réponse de United Cellars

Thanks for the wonderful review! We are very glad your wine arrived swiftly, and appreciate all of your support.

Noté 2 sur 5 étoiles

Constantly having problems with courier…

Constantly having problems with courier delivery. Courier company delivers one box but not the second. I have to chase UC and UC investigate and Easter back & forth I eventually receive the second box of wine.
I’m now thinking this is too hard and ceasing buying from UC.

15 juillet 2026
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Réponse de United Cellars

Thank you for your valued feedback Andy, and we are sorry that there have been some issues with your delivery. Our team works closely with all of our courier partners to ensure quick and reliable delivery, and I apologise that the experience did not meet those expectations in this instance.

Ben will be in touch with you shortly to assist in any way that we can, and we will ensure your deliveries are seemless in the future. You can also reach us directly by calling 0800 449 451 or emailing to info@unitedcellars.co.nz.

Thanks again, we really do appreciate your feedback.

Lachie
Customer Service Manager, United Cellars

Noté 5 sur 5 étoiles

Always reliable

Always reliable, fast and tasty!

15 juillet 2026
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Réponse de United Cellars

Thanks for the great review! Here is to more tasty wine, and we appreciate your support.

Noté 5 sur 5 étoiles

Fine product but most importantly there…


Fine product but most importantly there was a serious delay in the product getting to me but your team kept going until matter resolved successfully.
This is most important in customer relations.
Regards,
Graeme Ellis.

13 juillet 2026
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Réponse de United Cellars

Thanks for the great review Graeme! Lachie will be thrilled with the great feedback on our customer service. We truly appreciate your support.

Noté 5 sur 5 étoiles

Great service

Great service, good range and quick arrival times

15 juillet 2026
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Réponse de United Cellars

Thanks for the outstanding review! We really do appreciate your support.

Noté 5 sur 5 étoiles

always friendly

always friendly, love that its the same person contacting you - feels more personal

8 juillet 2026
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Réponse de United Cellars

Thanks for the fantastic review! We are glad you are enjoying our personalised service, and we appreciate all of your support.

Noté 5 sur 5 étoiles

Access to Premium Wines at Compelling Prices!

Access to a wide range of premium wines at competitive and often compelling prices. Nestor provides professional advice, excellent service and a streamlined acquisition and delivery process!

13 juillet 2026
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Réponse de United Cellars

Thanks for the great review David! Nestor will be thrilled to receive such glowing feedback, and we very much appreciate your support.

Noté 5 sur 5 étoiles

Highly Recommend

Amazing introductory offer featuring six beautiful wines. Delivery was prompt, and the presentation exceeded all expectations. The package included a personalised card, a recipe to pair with the wines, and detailed tasting notes for each bottle. The attention to detail was truly exceptional and made the whole experience feel so special. The wines I've tried so far have all been outstanding. Highly recommended!

6 juillet 2026
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Réponse de United Cellars

Thanks for the outstanding review Diana! We are so happy you are impressed with your order, we take great pride in how these arrive to you and love to hear it is appreciated. We really appreciate your support.

Noté 5 sur 5 étoiles

From the time I ordered the gin to the…

From the time I ordered the gin to the delivery was exceptional I would recommend this company to anyone

13 juillet 2026
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Réponse de United Cellars

Wow Rhonda, thanks for the stellar review! We appreciate your support and high recommendation.

Noté 5 sur 5 étoiles

godd advice and excellent service

good advice and excellent service

12 juillet 2026
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Réponse de United Cellars

Thanks for the outstanding review! We are thrilled you are enjoying our service and appreciate your support.

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