Do not use this company!! I only chose this company, because I thought they deal with everything, and if something goes wrong, I will know who to speak with,it turns out that they use other companies... Voir plus
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In terms of offering a fair price for shipping - couldn't be bettered. Able to contact with all queries and as customers felt fully informed. Online payment etc very efficient. All forms sent as requi... Voir plus
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During the Covid -19 pandemic we sold our home in France. We could not travel from the United States to France to collect our personal items, pack them and arrange for shipping to the United States.... Voir plus
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needed to send some family items from my home in france to my daughter in Australia. The whole experience was extremely professional , fragile items arrived in Sydney on schedule and with no damage. M... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are an International Removals or Moving Company with services for both International Removals and European Removals offering Moving Services and International Shipping for private clients and employees who are relocating offering competitive removals quotes with an excellent service level and customer service so if you are moving abroad or indeed returning to the UK we are able to offer you a door to door home moving service with excellent service and at affordable prices, we also offer a full packing service, insurance products and optional foreign currency service via our partner
Coordonnées de contact
Unit 6 Acorn Business Centre , IP8 4BZ, IPSWICH, Royaume-Uni
- 01473 744562
- mail@universalremovals.com
- universalremovals.com
4,4
Excellent
149 avis
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Good value for money movers
Good value for money movers. Friendly crew that worked very hard. They communicated well and kept to the times that they said. We appreciated being to arrange times and dates that suited our move from one country to another. Good follow up service, especially collecting excess packaging.
5 septembre 2017
Avis spontané
Réponse de Universal Removals
Dear Mrs Cooper many thanks for your review and kind words regarding your 6 bed house Move from Paris France to the Hague Netherlands kind regards Universal Removals
There was an issue with the packing of …
There was an issue with the packing of my stuff at collection time. I was informed that blankets would be provided, but no blankets were provided.
However, luckily I had myself packed very well and that made all the difference. Nothing was damaged. But I worried for three weeks until the stuff was delivered.
15 août 2017
Avis spontané
Réponse de Universal Removals
Dear Eamann thanks for your comments regarding your move from Denmark to Co Mayo in Ireland re removals blankets we checked this query at the time and there was sufficient blankets for the 10 cubic meters booked with the Man and Van Service you booked however there was a little more volume collected than booked which we did not charge you any extra for in any case all items were packed safely on the van and once goods arrived in our depot in Suffolk 36 hours later we repacked using extra blankets then items were then stored for 2 weeks before going over to Ireland for your requested delivery date glad to hear there was absolutely no damage!
kind regards Universal Removals
Excellent service
We received a very good price on our shipment from the UK to US; the packing team were incredibly efficient and careful; and the shipment arrived on time and in very good condition. There were no hidden charges. We would use them again in a heartbeat.
15 août 2017
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Réponse de Universal Removals
Dear Prof Crawford Brown many thanks for your review and kind words regarding your House Move from Cambridge UK to California USA regards Universal Removals
Easy to deal with straightforward and …
Easy to deal with straightforward and they do what they say they are going to do on the day we arranged. The removal guys were very helpful and efficient. Taking away a lot of the stress of moving.
15 août 2017
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Réponse de Universal Removals
Hi John Paul many thanks for your review and kind words regarding your House Move from UK to France regards Universal Removals
Brilliant service altogether
Although I am a fairly critical customer, I can't say a negative word about Universal Removals at all! We had a 4 head family household to transfer from the Uk to Sweden with 6 weeks of storage in between. The price was amongst the best offers but the service was great!
Communication was very efficient, quick and accurate, the movers very friendly and careful!
Although our goods must have been touched a few times until the arrived on our doorstep, there was only a small picture frame broken, nothing else at all!
5 stars from me - thanks for a good service!
9 août 2017
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Réponse de Universal Removals
Dear Tyll many thanks for your review and kind words regarding your House Move from UK to Sweden regards Universal Removals
I must say that am super impressed
I must say that am super impressed. I contacted few removal company and am glad I chose universal. I am pleased by the price(unbelievably cheap) communication and speed in delivery of service. Thank you Nigel for your support, clarification and patience. Marco thanks as well. I will definitely recommend you guys.
25 juillet 2017
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Réponse de Universal Removals
Dear Irene many thanks for your kind comments regarding your move from London to Essen Germany this was a man and van service for 6 suitcases collected and delivered within 2 days kind regards Universal Removals
The collection and delivery team were …
The collection and delivery team were excellent, very helpful and polite. Wouldn't hesitate in recommending them.
13 juin 2017
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Réponse de Universal Removals
Dear Gillian & Greg many thanks for your kind review and booking your 4 bedroom International Removals Home Move with us from Castleford Yorkshire to Limousin Central France glad to here all the items arrived safely especially considering that they were in our storage for 12 months kind regards Universal Removals
Very good service
Very good service. Friendly, helpful advice, straightforward pricing which was lower than the competitors. Smooth service.
7 juin 2017
Avis spontané
Réponse de Universal Removals
Dear James many thanks for your kind review regarding your move from London to Sydney Australia kind regards Universal Removals
Excellent service
Friendly staff,good customer service, secured payment, shipping abroad the next day. I will recommend this company to everybody
26 avril 2017
Avis spontané
Réponse de Universal Removals
Dear Nicolas many thanks for your kind review and booking your move with us from London which we collected on 24th April and delivered the next day being 25th April to Fontaines 85200 near La Rochelle France kind regards Universal Removals
Amazing service
Recently used the Universal Removals service and I can only say that was extremely satisfied with the service. Due to last minute requests I had to arrange the removal just with one day in advance, and they were able to help me with everything. They were able to allocate my pickup and delivery within perfect timing for me.
They were extremely professional and everything came in perfect conditions.
Really happy with the service
6 avril 2017
Avis spontané
Réponse de Universal Removals
Dear Phillip many thanks for the great review and the booking for your move from London to Amstersdam
Good service
6 mars 2017
Avis spontané
Réponse de Universal Removals
Dear Nico thanks for the review and the booking for your move from Norway to England
Perfect service all the way!
We vad expensive furniture picked up from Harrods and delivered to the Isle of Man and I cannot thank you enough for your professionalism, care and attention !
The delivery guys worked so hard and despite the dark, cold and rain, they never stopped smiling!
Thank you x
26 février 2017
Avis spontané
Réponse de Universal Removals
Dear Marina many thanks for the review, it was a pleasure doing business with you once again following on from the House move from Ipswich to Isle of Man 2 years ago
Excellent!
They treated my belongings with great care as if it were their own!
25 février 2017
Avis spontané
Réponse de Universal Removals
Dear Brönnhilde many thanks for the booking and your review for your move from Cape Town South Africa to Mallorca Spain
Great, trustworthy service.
Universal Removers really delivered an excellent service to us. All our goods were delivered within the estimated timeframe and no damage was done.
I would recommend them with peace of mind.
8 février 2017
Avis spontané
Réponse de Universal Removals
Dear Maretha many thanks for your kind comments re your move from Bristol to Cape Town South Africa I am glad it went smoothly it was a pleasure to do business with you regards Universal Removals
Clear communication made the process easy
This was the first time I have used professional removal services, and the first time that I have moved internationally. Universal Removals communicated clearly with me from the start and made it easy to navigate the decisions that I needed to make regarding shipping.
3 février 2017
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Réponse de Universal Removals
Dear Lachlan many thanks for your kind comments regarding your move from Ulm In Germany to Sydney Australia regards Universal Removals
Safe transportation of our furniture
Some misunderstanding during the initial organising of this booking but the furniture arrived on time and undamaged. The delivery men in Cyprus were very professional and helpful.
2 février 2017
Avis spontané
Réponse de Universal Removals
Dear Janette many thanks for your kind comments re your move from Oxford GB to Paphos Cyprus I am glad it went smoothly it was a pleasure to do business with you regards Universal Removals
Excellent!!!
We moved from London to Switzerland. The guys were very friendly and helpful. We recommend Universal Removals to everybody.
24 janvier 2017
Avis spontané
Réponse de Universal Removals
Dear Jacob many thanks it was a pleasure doing business with you kind regards Universal Removals
House Move Overseas
Excellent personal service, prompt and on time. England to Portugal.
27 décembre 2016
Avis spontané
Réponse de Universal Removals
Dear Idris many thanks for your kind comments and I am glad your move from Cheshire GB to Coimbra Portugal went smoothly it was a pleasure to do business with you regards Universal Removals
Got the job done
Our shipment arrived with less damage than we have had on any previous move, although this is the first time that we have incurred customs delays and additional charges (so ensure that you plan a buffer into your moving allowance to allow clearance fees at the port if making an international move). There weren't any warm fuzzies or hand holding moments, but if you are seasoned and feel that you will have few questions that this might be the right company for you as the price couldn't be beat.
26 décembre 2016
Avis spontané
Réponse de Universal Removals
Dear Deb I am glad your 20 Foot Container Move from Chesham GB - Denver Colorado USA went relatively smoothly and thanks for your feedback, will try to give that fuzzy feeling as well in future! re customs exam charges it was indicated at time of quoting that you can get billed for these on arrival if USA customs decide to examine your shipment, this will then delay the arrival of the shipment by a few days this only tends to happen in USA & Australia and certainly not on European shipments. I presume the damage was very minimal as there is no record of you making a claim aginst our insurance company kind regards Universal Removals
Lack of information, last minute and unprofessional service
I did not receive all the information I should have before paying in full, in advance for the service. This led to considerable delays and confusion during the shipment - a total of 3 months between collection of items and delivery to destination caused by not knowing certain paperwork was required from me.
Insurance information was not forthcoming, terms and conditions not shared with me before payment. A high value, damaged item was not therefore covered by insurance.
Confusing communication and delays gave me a sense that United Removals were not experienced in international removals. I would not use them again.
26 décembre 2016
Avis spontané
Réponse de Universal Removals
Dear Gemma, we advise all clients in advance that all international shipments require the client have a Permanent Visa for the country they are moving to in advance of the shipments departure/arrival in your case into Dubai UAE. This is a regulation by the destination country and we request these documents at time of booking in your case you booked the shipment in your name and then only informed us after shipment had left and been consigned that only your partner with different surname had a visa and your visa had not yet been received by you. in which case it would have been better and saved the time delay at customs in Dubai had you booked the shipment in your partners name from the start apologies if you did not fully understand this right from the start. The delay at customs was a max of 2-3 weeks in total.
Regarding Insurance & Terms and conditions all these are provided by email they are also published on our website and claused on the booking form that you signed. As required by the insurance company you provided an itemised list of items you required Insurance for, if you left off an item from the insurance valuation form then that is not our fault however i note that you were able to make a claim for the one item which did not infact have any visable damage noteably a used computer monitor which you claimed for and the insurance company paid out for even though you stated to them "There is no external damage to the computer. The damage is visible when you turn the computer on - running visibly slower with green lines running down the screen at all times" Insurance companies do not usually pay out for "electrical derangement" regards Universal Removals
kind regards Universal Removals
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