UNTUCKit Avis 

Very poor service if you need to return, informed Untuckit I needed to return got all the information required returned the item with tracking number and photos of proof of postage Untuckit received and signed for the return item on 18 October 21.
After a week emailed customer service at Untuckit with photos of signed documents of receipt. Still waiting for a reply I've sent 2 more emails today is 6 November 21 still no response or refund.Ive been informed all returns are dealt with in the USA even though the items are returned to address in the UK.

Great Company!!!
Make sure to order a size up!
I have been ordering shirts, and now sweaters, tees, and fleeces from UNTUCKit for the past 6 months. The quality and looks of their products is very good. I pay two or three times more than for a regular shirt or sweater but it looks and feels much better and wi definitely last two or three times longer than a regular item. They also have a variety of shipping options to choose from and I have always gotten my items on time. Thank you UNTUCKit!!!

Ordered 3 shirts, customer service was good at first, 2 shirts came in appox,5 days. Called about the 3rd shirt could not get a satisfactory answer, was being shipped, 5 days later still no word nor shipping confirmation. Called again same story would be shipped with confirmation notice, still no conformation notice 10 days later NO SHIRT! Out $89.00

I am giving them a 3 because the shirts are nice. And customer service was good.
After seeing some shirts first hand that a friend had bought. I decided to buy a few shirts.
After reading reviews and talking to my friend. I decided to go one size up from my normal shirt. So I ordered 3x. When they arrived I tried them on and was surprised that they wouldn’t go over my arm. At first I thought the shirts I ordered were 2x but no they all are 3x. I am left to assume they use Asian sizes not US. Because I have never had a 3x tight let alone not fit. And wear 2 in every other shirt I wear.
The shirts are nice. Good quality. Untuckit worked with me to and I was going to return them. But my nephew liked two of them. And the fit him well enough. So I gave them to him. He normally wears and extra large.
So while they make a good product. And have good customer service. If they are marketing a product to the US market? Then they really should work on the sizing issue or at least make it clear you need to go up two sizes.
If the shirts had fit? I would be giving 5

Made in China. NO NO NO NO NO NO

Ordered two shirts and they were skimpy. Called 3 times to get a return label and have yet to receive one.
Extremely terrible customer service.

The quality of this expensive product is very good. But they are over-sized and too long!
However, I have followed every option provided to arrange a return via text, e mail and phone.
There is no doubt they are seeking to obfuscate and frustrate.
In addition, I wrote the above on their review page and it wouldn’t send. Another irrelevant page came up instead.
I hope they write to me as a reply to this review so I can return the order.

I ordered an item online and a few days later received an email notification that my order had been cancelled and a refund had been issued. I hadn’t cancelled the order so queried this with Untuckit only to be told that they’d had an inventory 'glitch'. I get it. Companies have stock issues from time to time. Good customer service, however, would have been to send an email informing me of the availability issue, apologising (and perhaps offering me a discount voucher against another choice) or asking me if I would prefer a refund. It’s a pity because the product is good but my experience was spoiled by poor customer service.

ordered a month ago.... and still on the other side of the atlantic.... got a message about delays.... that was 20th june... no movement at all since....brutal

I do not wish to give a star for Tyson’s Corner Untuckit has the worst customer service but I had too. I am not returning back there til I hear from a district of that region. This female helped me with my purchase, but she was really pushy and forcing me to buy. She kept on talking about her dad on how he has this and that. I bought one shirt from her and I threw it away. Because it was not the shirt I wanted it. I saw two other employees they were really nice with their customers not pushy but advising them. I specifically saw that there is this Asian Lady with a blonde hair, she had a returning customer she helped before. I saw her customer was very happy with her service. He walked out smiling and he told her that he will be back just to shop with her. I heard he only shops with her. I want that experience, I want her experience at that store. How can I get her experience from that store? I want to know her position, her name so I know who to go to. She stand out to my attention with that customer service.

I think you all need to change the people at that store. Besides the Asian girl and the African American guy they give the best service to the other clients but I got stuck with this crazy lady. I never give her my email for receipt asked for print out. Will never give my email to a girl like that. The girl who helped me was very pushy, I do not like that type of service the worst.

SOMEONE PLEASE CONTACT ME, I NEED DISTRICT REGION MANAGER OF THAT REGION WITH THAT STORE.

Ordered M size tee shirts, delivered the next day, I had to exchange for S size, my returns were collected the same day and the new size was delivered the following day. Rapid service and excellent quality t shirts and perfect fit once I ordered the correct size.

They must have changed their sizing because the shirts are a lot longer than they used to be. I recently ordered shirts in the same size and fit as I have in the past and the new ones are a full inch maybe more longer than my old ones.

I really like their shirts, though their quality control could be slightly better. After one wash in the gentle cycle, the shoulder seam on a linen shirt started to fray. I didn't notice it when I got, so maybe thats on me? Not sure their full retail price is the best bang for your buck, but you can almost always get them on sale.

Super fast delivery, ordered Thursday and item arrived Saturday morning, so that was a great start. It was my first time ordering from UNTUCKit but I can genuinely say I’m super pleased with the quality of the Henleys! Definitely recommended.

Ordered a few times from UNTUCKit now for shirts and a jumper and couldn’t be happier quality & fit have been great.
Seen a few reviews on here about bad delivery but from the 3/4 orders I’ve now made, had no problems with deliveries, all arrived within couple of days from order (SouthWest UK).

Love the fit - my working life has changed and gone are the days of wearing more formal business shirts, that look like I am wearing a dress if untucked.
Really impressed with the quality of the flannel. Buying a shirt in the sale so was really good value for money.
Would really recommend.

Fantastic product! My shirts fits as expected and is a quality material and feels great. Really quick delivery as well which is always a bonus. Would recommend 100%

Delivery fine. Nice customer experience. Nice shirt.
Fit of shirt a disappointment. I take medium with 38" chest and 33" waist. Height is 176 cm. Medium slim is too long and too wide. A short regular fit will be the right length but still too wide by about an inch and so won't sit on the waist. Had higher hopes Untuckit would be the right thing but I will have to continue down the alterations route to get the fit I want.

Ordered on November 22, 2020 and received shipping confirmation November 23, 2020. Website said 5-7 business days free ground shipping. Expected to receive December 2, 2020 well before my husband's birthday December 11, 2020. I know things get lost, but the customer service department has yet to respond to my request for refund or re-ship. I will not be giving my business to this company again. Hopefully Discover Card will refund the purchase ($150+) because I don't expect to hear from Untuckit after looking at other reviews. BUYER BEWARE.

Update December 29, 2020. Finally received the package today. Upon closer inspection of the USPS tracking history, it took the company 8 days to get the package to the post office which put it in the early Christmas shipping snag. I still have not heard from the company after 3 different methods of communication attempts (email, phone and website). Ended up buying my husband a Kuhl shirt of the same style but with much better quality at around the same price.

I've bought a few shirts from these guys and am really happy with the quality and the fit. I've had no issues with delivery unlike some of the other reviews