Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Got me the right medication when i needed it and the process was actually straight-forward. Went to Boots with the link sent to my phone and got the meds. Not cheap, but when the NHS is so useless tha... Voir plus

Noté 5 sur 5 étoiles

I was out of my medication as I hadn’t requested a repeat from my doctors .As it was Easter I couldn’t get to see a local doctor . Updoc stepped in and after a short process I obtained a script to see... Voir plus

Noté 1 sur 5 étoiles

No drugs. Big bill. — I ordered a prescription for urgent migraine medication from this company. I needed it ahead of a holiday. They provided a prescription which nobody will fulfil.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very quick and professional service. The process was simple and easy to follow, and I was able to submit my request without any issues. I really liked how fast everything was reviewed and how clearl... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

686 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 86 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Nice and quick

Nice and quick. Clear instructions. I would say I requested more of stress related work time off but it only seemed to allow approx 2 weeks.

28 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

QUICK AND EFFICIENT AND ACTUALLY WORKED

Honestly such an amazing service, I used this since my GP messed me around telling me they’re going to give me a sick note, only to be told a few days later I need to come in again for another appointment- baring in mind it took me over a week to manage to actually find a slot with my GP. And literally took me maybe 5/10 mins to fill in what I needed to, and I managed to get a response back with my sick note CONFIRMED with exactly what was necessary, within maybe 2 hours of me raising the request. I will admit it would have been nice to have known I’d need to provide my medical history (screenshots or downloads) beforehand so I’m atleast prepared beforehand, so for those who are starting this service might be ideal to make sure you have either the NHS app already, or have your medical history from the GP. But thankfully I already had the app, so maybe took me a further 5/10 minutes just to fill the screenshot everything and send it over.

Also make sure you have some proof of ID!

One suggestion I will say though is, it might be worth offering the ability to upload a video longer than a minute, just because I did find it a bit difficult to talk about my ailments in detail, since I had to quickly summarise everything as quickly as possible, but then again you are meant to type everything in anyway when your writing about your symptoms/issues etc…

But nevertheless the service worked! And I have no complaints, only suggestions :)

I also have a few friends and family members who are doctors, nurses, midwives etc.. and they also confirmed to me the sick note was genuine, it does look a bit different than the NHS but nevertheless it was still legitimate and genuine!!

21 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Fast and efficient service easy to…

Fast and efficient service easy to navigate proscription issued quickly and appropriately appropriate questions asked not too intrusive to ensure accuracy in diagnosis. Prescription issued quickly and pharmacy easily able to dispense medication as prescribed. So far very pleased with the results and services.Would definitely recommend

19 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

The process was straightforward and…

The process was straightforward and quick. I received a clear medical certificate with all the necessary details, including verification information for employers.

Communication was professional, and the document was easy to use and understand. Overall, a smooth and reliable service.Thank you

14 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Scam

Scam! Do not go for this. They do not provide the documents they say they do (e.g. a fit note) and if your employer needs an official fit note you'll have paid for nothing and trusted a service that shouldn't be trusted. They also don't respond to emails in a timely manner despite their promise to conclude everything in 12 hours. Do not trust - I'm trying to escalate a complaint to Ombudsmen.

Update:
I’m also not impressed by the response - I provided evidence and thoroughly explained how the service was first deceitful then outside of the deadline I was allowed and the deadline (SLA) they gave on their website.

I’m having to dispute the charge on my bank card now. They may be wordy in their response but I stand by my review: no company, service of product should be this misleading.

Simply avoid if you want to make sure you get the right products for your needs because Updoc is not only a let down, it will put you in a situation where you’re running out of options.

13 janvier 2026
Avis spontané
Logo de Updoc UK

Réponse : Updoc UK

Hi there,

We’re sorry to hear you’re unhappy, but we’d like to clarify a few important points for accuracy.

You booked a private consultation facilitated by Updoc with a UK doctor. As clearly stated on our website at the time of booking, Partner Doctors issue private medical letters, not NHS Med3 “Statements of Fitness for Work”. Med3 fit notes are exclusively issued by the NHS and cannot be provided through private platforms. This disclaimer is present on the service page and was also reiterated to you during email correspondence.

A medical outcome was reviewed and issued by a Partner Doctor in line with the service described. When this was explained, a refund was requested despite the consultation having been completed. While we understand the frustration when an employer requires an NHS-only document, this does not mean the service was misrepresented or not delivered.

We also want to clarify that our team did respond and offered appropriate next steps, including amendment options where possible. Refunds are not issued once a clinical outcome has been provided, in line with our terms.

We regret that this service was not suitable for your employer’s specific requirements, but we strongly dispute that this was a scam or misleading. We remain confident in the transparency of our platform and the integrity of the Partner Doctors that offer their services through it.

Best wishes,
Updoc Support

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