upfix.com Avis 

We have started using UpFix for all of our ABS repairs. They have been real good to us and done an amazing job on all the repairs.

Great company with great employees. God communication

Good quick service and just good to work with!!

I had a great experiment. Well, you'll fix it, and they did good work from me.

Great work!

Great service and excellent service

Hopefully, you can avoid the trouble I went through using this company to "repair" my 2011 F-150 instrument cluster. Hard to know where to start: They promised a 24 hour turn around time (not including shipping). It took 9 days, and that's only because I drove to their location in Georgia to pick it up. It costs me $217 and the problem on the cluster which I spelled out before shipping it to them (too much amp draw draining the battery every night) was not fixed. Their email person and their call-in operator do not communicate and I got different and conflicting information each time I tried to make contact. I soon learned they were just "shining me on." If you use this company you might get lucky, but you've been warned.

Great, service and quick! I will be back in the future!

We had an output speed sensor issue and dropped off the computer. We were quoted about a week for it to be fixed and the timing was pretty accurate!

I appreciated the constant communication with your team, to be certain, everyone was on board to be sure we were all on the same page for the repair. Thank you, to your Team.

Your service was awesome. I will definitely use you guys again if I need to. Thanks

Great service and super fast! Was able to fix my fridge at a fraction of the price a repair man charges. Thank you

The service is very quick and economical. They can repair many common problems and have thorough knowledge about what needs to be corrected. Many mechanics could leverage their breadth and amount of experience.

The repaired part cleared all my error codes and all the hard shift issues. Reinstallation was easy - thanks fo r the video from upfix and several other youtube videos!

Great service, the whole process took about 10 business days from NJ to California and back

Review from Michael L
2 stars

12/17/2023
So the 2012 Mazda 3 thru a P0101 code, shipped the *TCM to UpFix for repair. It returned in worst working condition than before, AT and CK engine codes, but the code scanner found no codes, trans locked up in drive, hard shift in reverse. Called UpFix spoke to tech1 and they issued a return label, The TCM was shipped back to UpFix. The TCM was returned a week later with a note stating they found "smaller components were not re flowed by the original tech.Those as well as the one that had been worked on previously were re-flowed. Two legs on the microprocessor were touching. Legs were separated." The *** was installed again only to discover it had the problems as after the first botched repair. Called UpFix spoke to the same tech1 who said tech2 would call me. Tech2 spoke to me and said he was positive the *** was repair correctly and I should look for other problems. I asked if they (UpFix) could send me a known working TCM, UpFix has a exchange option, which costs more than the repair service. Tech2 told me it "didn't work like that", but if it was found that the *** was bad they would refund me what I paid for the repair. This had dragged on for 3 weeks, frustrated I took the car to the Madza dealer. They confirmed the *** was bad and the repair cost me $1,600.00. So what should had been a $300 repair ending up being $1,600 due to my choice of repair shops. UpFix did refund me what I payed them, with a 100% satisfaction guarantee they did that right, but I'm out a extra $1,300. Lots of electronics repair shops out there, consider my experience when you chose one.

I’m having the same issues that the last review was from January 25, 2025. My instrument cluster was mailed on January 27 2025. They received it on Wednesday, January 29 on February 4, 2025. I got an email and text stating that my item had been shipped with a tracking number. Today is February 19 multiple calls no one seems to help they keep telling me that it’s the United States Postal Service fault. When you put in tracking number, it says shipping label created and no tracking information is available that the item is awaiting pick up from USPS. I have called my postmaster here in Louisiana. He has checked into it for me and says he cannot even locate that package with that tracking number that they have not scanned it or picked up item from up fix that it is only a shipping label that has been created. We have never used up fixed before someone told me about it and all we needed was to check and see if the instrument cluster was working properly. Fix emailed me and stated that everything checked out fine no issues at all and they are shipping it back. My vehicle has been sitting for over three weeks. It cannot operate without the instrument panel so basically I have no car. I have called every day for the last seven days and I get the same response they will check into it. They will check into it. along with daily phone calls I have also emailed this company twice for help. No phone calls back. No one emails me back. Basically, my car cannot run without this item and they do not care. I have pleaded with them to please help locate my item. I am a single mother That saved to buy my son a used 2009 Ford F150. We have only had a few problems with it. This was one of the first problems we had since we’ve bought it. The friend that recommended sending it in for testing, said was trying to save money for me instead of bringing it to a mechanic. I cannot believe where I am at right now. I literally have no vehicle for my son. I am. I am taking the time to file complaints with the Attorney General‘s office, the Better Business Bureau

Had an odometer updated. Paid $69.99 for rush. So not sure how you rush a 1 day turn around time but you get “free” returning shipping if you use their shipping label which in my case was fedex which is $23.xx. They received it in two days. Return? Oh no, USPS so the “free” return shipping is slow as hell. So I pissed away $69.99. They also repeatedly remove a $20 coupon code. I had to call to get the invoice fixed before paying. Still hasn’t shipped out, just label created. So I cant account for their quality of work yet but I can tell you they are not worth the money already. As nothing was rushed and used the cheapest/slowest return option.

Customer service is very friendly answers every time and correct their invoices if you catch it before you pay.

Appreciative of the job (Im assuming) is done correctly but the false “rush” for $70 is disappointing.

Update to response: I spoke with a rep who called over the review who then switch my return shipping from usps to ups… two days ago but still they have not received the package. So now its been “shipped” for 4 days in total but neither carrier has received the package. Weather or no weather this wouldnt have been am issue had it been shipped out like I paid for it to be. I want my $69.99 RUSH refunded. I submitted an email stating that vary thing but yet no response and UPS still doesnt have cluster. Ill be escalating this via paypal if UPS does not receive my cluster today and Im not refunded for the RUSH fee I paid.

Via conversation with Ashley 01/24/2025 “I spoke with management and for 100% certainty UPS now has your package”. 13 hours later…. UPS status is “still waiting to receive package”. dispute has been filed with paypal for a full refund. ALSO WHERE IS MY GAUGE CLUSTER!??????!

I sent my 2009 Prius MFD screen to UpFix for repair in July, 2024. The reason was the screen was intermittent and had vertical lines. They sent it back and said it was now good to go with a $195 charge. I installed it in the car and it appeared to have the same issue. I was given a RMD to return, I packed it in the same EXCELLENT box and form fitting foam and returned it for another attempt. This is where the communication and repair went BAAAAD. After numerous calls, messages, yadda, yadda, I was able to speak with Robert, one of the techs familiar with my case. He reassured me he would look into why it was returned and where is was in the process. After several days I called Robert and he told me it was nearly completed and would be returned shortly. After a few more days the UPS delivered the UpFix box with part of my MFD protruding from two hole punched in the box. I opened the box to find only half of the previous EXCELLENT foam padding used. The other half was not used. I took pictures of the box and padding and also discovered a screw missing and two guide pins broken and missing. I reported this to UpFix after installing it to find it still was in operating condition and actually worked. I have copies of all photos and correspondence from me, nothing in return from them. The last thing they said to me after my protest was "we are reviewing your claim and will get back to you". This is October 4, 2024 and no response to any of my communication attempts, emails or calls. My warning to you is; if you have a problem or damage, don't expect them to do ANYTHING about it. They initially tried to blame UPS, but the lack of proper packaging was the cause of the holes in the box, the missing screw and broken guide pins are from improper and careless reassembly. Workmanship is poor. Proper parts worked.