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Lisez les avis des autres

Noté 5 sur 5 étoiles

Uplift makes great desks, and the helpdesk support from Bryan P. was excellent! I initially received all but one box for the shipment of my new desk, and after it appeared that the carrier had lost th... Voir plus

Noté 5 sur 5 étoiles

Oh man, do I love this desk. Probably the nicest thing I own. And when I had a very minor issue, customer service fixed it immediately w/ no issues or needing to make a return. I wish all companie... Voir plus

Noté 5 sur 5 étoiles

After a few years with the desk I had a problem. I called and spoke with Fatimah in customer service and she was great! She listened, understood my issue and placed a warranty report on my behalf. She... Voir plus

Noté 5 sur 5 étoiles

Their customer service is the best I have ever experienced. I’ve had to reach out several times due to mistakes I’ve made and each time the team was quick, reliable, and addressed all my needs. Shout... Voir plus

À propos de l'entreprise

  1. Électronique & technologie

Écrit par l'entreprise

UPLIFT Desk is an Austin-based office furniture company that offers hundreds of products and free space planning services. Whether you're looking for a desk for your home office or 100 desks for your new corporate office, we've got you covered. Awarded the Best Standing Desk 5 years in a row by Wirecutter!


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4,7

Excellent

TrustScore 4.5 sur 5

288 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(288)

105 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Minor issue - great experience

I had a minor issue with an Uplift desk that I purchased a few years ago with a small crack in the bamboo surface. It wasn’t worth replacing the whole desk, but Kris R. was fantastic in walking me through how to keep it from getting any worse and offering a reasonable compensation. The whole experience made me feel that Uplift really stands behind their product.

8 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Akilah was very helpful

Akilah was very helpful, and quickly solved my issue with good and clear communication. I'll be making more purchases from UPLIFT! Thanks Akilah!

26 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent product and customer service from the UPLIFT Desk company!

We are now in receipt of our new 48" x 30" UPLIFT V2-Commercial Standing Desk, and we're amazed with the quality overall of the desk, framework, components, and accessories.
We would like to thank Sean Arguera for his A-class professionalism and customer service. Will shop with UPLIFT DESK again!

27 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Awesome desk

The desk is gorgeous and it was shipped and delivered quickly. I had an issue with a piece of the desk I ordered and Kris R. was fantastic! They were responsive and helpful in getting the issue fixed. Very excellent customer service!

4 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Bney Pete at Uplift: 5 Stars!

Bney Pete at Uplift was incredibly responsive and helpful! Seriously, one of the the best customer support experiences I've ever had. Thank you Bney and Uplift :)

29 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Kris Rodriguez went above and beyond to answer all my questions, promptly address all my queries with a change of delivery date, and made sure that everything is in order with my desk.

23 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Service from Fantasia!

I am very happy with my uplift desk purchase this year and all of the wonderful customer service I received during my shopping experience, purchase, assembly, and follow-up. All of my questions were answered promptly and with great care by patient and experienced representatives. I worked with Fantasia Banks to finalize my delivery and desk set-up. I am very grateful to all of her help in making sure I was a happy customer! I look forward to using my uplift desk every day! Thank you, Uplift Desk!

23 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Sean the customer service…

Sean the customer service representative at Uplift Desk helped me from the beginning to end with my order. I had to return a few parts and issued a speedy refund the and stayed in touch with me. The customer service that Uplift Desk is outstanding. I highly recommend

2 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Sean A: Rockstar

Sean A was great to work with! I had multiple questions with emails back-and-forth. He was very quick to respond, addressed my multitude of questions and even offered his opinion on a couple of items (which I also went with). I appreciated the human interaction and concern for my order meeting my expectations 100%.
I look forward to purchasing a chair to accompany the new desk in the near future😊

9 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great ordering and customer service

After reading lots of reviews and doing a ton of research, finally decided on an Uplift desk. Excellent product options and desktop choices, very easy to drill down into the many many details for accessories. Had to contact the site help chat to get an upgrade option not initially allowed by default, and Bney P helped me out quickly and professionally with a custom order. Super easy to buy from the custom order link and now I'm just waiting for the goods to arrive and the assembly "fun" to begin - hopefully I'll still be married by the end of it.

6 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Thank you Kris R

After Fedex decided to use my 6ft desk top as a surfboard and crush the corner of it Kris R promptly responded to my service ticket and got a replacement shipped out right away. Appreciate the customer service on such an expensive item.

5 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Thank you Linda Sanchez!

Linda Sanchez very helpful and prompt in her communication. I mistakenly chose the wrong color when I ordered my desk and I didn't realize the mistake until after the order had been submitted.

I reached out to Uplift support, and they promptly addressed and fixed my color choice and also used that communication to confirm other parts of the order such as the base color and the address. Very great customer service!

16 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I had the pleasure of working with, Linda Sanchez

I had the pleasure of working with Linda while shopping for a desk to complete my home office setup, and I couldn’t be happier with the experience! From the moment I walked in, Linda was incredibly attentive, knowledgeable, and patient. She listened carefully to my needs and preferences, guiding me toward a desk that perfectly suits both my work requirements and the aesthetic of my office.

Linda's expertise and genuine enthusiasm made the process seamless and enjoyable. She provided helpful insights about materials, functionality, and ergonomics, ensuring I made an informed decision. Her professionalism and friendly demeanor set her apart, and I truly appreciated how she went above and beyond to ensure my satisfaction.

Thanks to Linda’s assistance, I now have a workspace that is not only practical but also inspiring. I highly recommend her to anyone in need of exceptional service and guidance. Thank you, Linda!

14 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Love my new desk

Love these desks! And Sean Arguera was extremely helpful & I am officially a lifelong loyal customer thanks to him! He is always available to support whether by phone or email. Thanks guys!

1 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service!

I had reached out to customer service to ask if any Black Friday sales were coming up because I was debating whether to order now or wait for a holiday sale. They had a promotion going on for $100 off $999+ but unfortunately the desk I wanted didn't meet the minimum for the coupon. When I reached out, first the chat box was great and helped redirect me to a person right away. I got in touch with Atarrius, who was super friendly and helpful! He had great communication and was just generally wonderful to speak with. He helped me get approval for a discount even though I didn't meet the minimum for the coupon! I very much appreciated the flexibility. Atarrius made my experience getting my standing desk great and super easy! I read reviews about Uplift and they are absolutely worth the hype.

4 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great customization and customer support

I had been in search of a nice desk for my home office and when I came across Uplift Desk I was thrilled to see what they offer! Not only to they have a wide range of customization options, their customer service is excellent! Their 3D rendering that automatically adds the selected options was incredibly helpful. I called their support with one question about monitor mounts and they were quick to pick up the phone and had an answer within minutes!

Lastly, after I placed my order I realized I messed up the shipping address. Again, they were quick to pick up the phone and Jeremy Laurel helped to get the shipment redirect. He also gave me direct email updates. I can’t say enough about the excellent customer service! Thank you, Jeremy.

I would highly recommend Uplift Desk.

6 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

It's great when order glitches get resolved, but rare when they are handled as quickly, efficiently, and with such a pleasant representative such as Sean Arguera, the rep I just had the luck to encounter. There was genuine interest in solving my shipment problem, and the return resolution was speedy and complete. I went from having a problem to finding a new and trusted supplier to use and refer friends and co-workers to.

6 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Best customer support I've experienced in a while

My large desktop had some cosmetic damage that happened in transit. I reached out to Uplift to resolve and received a prompt response representative Jeremy Laurel. He provided outstanding customer service with the utmost professionalism and resolved my issue quickly. I'm quite impressed with Uplift and and their customer-centric support. I will certainly buy any future desks and office furniture from Uplift after this stellar customer treatment. I will also share my positive experience with others who are looking for a desk.

12 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Jeremy Laurel provided excellent customer service in getting my replacement cable after I submitted a warranty replacement. Personable, polite, and knowledgeable. 10/10.

I’m loving the desk so far and look forward to using the standing function once the cable comes in.

18 octobre 2024
Avis spontané

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