Uplift makes great desks, and the helpdesk support from Bryan P. was excellent! I initially received all but one box for the shipment of my new desk, and after it appeared that the carrier had lost th... Voir plus
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Oh man, do I love this desk. Probably the nicest thing I own. And when I had a very minor issue, customer service fixed it immediately w/ no issues or needing to make a return. I wish all companie... Voir plus
After a few years with the desk I had a problem. I called and spoke with Fatimah in customer service and she was great! She listened, understood my issue and placed a warranty report on my behalf. She... Voir plus
Their customer service is the best I have ever experienced. I’ve had to reach out several times due to mistakes I’ve made and each time the team was quick, reliable, and addressed all my needs. Shout... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
UPLIFT Desk is an Austin-based office furniture company that offers hundreds of products and free space planning services. Whether you're looking for a desk for your home office or 100 desks for your new corporate office, we've got you covered. Awarded the Best Standing Desk 5 years in a row by Wirecutter!
Coordonnées de contact
1848 Ferguson Ln, 78754, Austin, Etats-Unis
- 1-800-349-3839
- info@upliftdesk.com
- upliftdesk.com
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UPLIFT Desk stands behind their product
Purchased an UPLIFT desk a couple of months ago and just noticed a very deep, long fissure in the solid wood desktop. Not sure if it was delivered that way, or developed since we got it, but I sent photos and contacted customer service, where Jeremy got back to me the same day saying they’d replace the desktop by the end of the week! I was relieved because the desk was expensive and the crack was an eyesore and a nuisance. So thanks to Jeremy and the company for standing behind their product and providing great customer service!
Great customer service resolved my…
Great customer service resolved my issue with no problem.Thanks for the help Jeremy L.
Quality Office Furniture with Great Customer Support
I've purchased several items from UPLIFT Desk over the years. Their product quality is great and their customer service is top notch! I had an issue with the hydraulic lift on one side of my desk a while back and they sent out a replacement promptly. Most recently I worked with "Fantasia Banks" on an order and she was such a pleasure to speak with. I highly recommend UPLIFT Desk if you want quality office furniture with great customer support.
Fantastic customer service
I have multiple products from Uplift Desk and recently one of my chairs broke. I called and spoke to Fantasia and she was fantastic. Quickly addressed my issue and connected me with the warranty team. My replacement chair is already on the way!
Customer support
Customer support representative Fantasia was fantastic. Quick responses and excellent communication helped resolve my issues. Thanks.
Customer support was easy to work with
Fantasia from customer support was fantastic. Quick responses and thorough communication made resolving my issue easy to take care of.
Definitely a huge fan of their desks for many years.
Amazing Customer Service
I worked with Sean Arguera over the course of nearly 2 months to resolve issues I had with interoperability of multiple products. While one, a standing desk converter, ended up not working out for me, Sean and the warranty team worked HARD to make this right, sending replacements to resolve any potential product issues and taking care of me as a customer when the product eventually didn't fit my setup. Uplift has consistently provided the best customer service I've experienced across any product company over the years.
Fantasia was an amazing customer…
Fantasia was an amazing customer service resource - followed up with me multiple times, helped me get a great deal, would highly recommend!
My rep
My rep, John Buseman, made sure that the delivery was timed right to arrive at my son's new apartment not too early, not too late, Bravo!!
Fantasia was very helpful and got me…
Fantasia was very helpful and got me exactly what I needed. Thanks for all your help!
Great Help with
Jeremy helped me out with getting a new part sent over that I had originally forgotten to order. He also helped with a small issue I had with one of the accessories I ordered. Big fan - thank you for the help!
responsive customer service
Akilah made it easy to resolve an issue with our order. Thank you so much for your assistance!
Awesome customer service
Accidentally ordered the wrong feet size for my desk base. Reached out to customer service and within minutes, Britney Pete was able to fix my order! So far so good, will update when I have had a chance to use the frame!
Great experience
Bney P was wonderful to work with. She answered all my questions and was prompt with her responses.
Easy To Work With
We bought 3 desks for our office and it was fairly pain free. There was a little bit of damage on one of the desk tops when it arrived. We were able to get a replacement quickly (we could have gotten a credit or free gift instead, as the damage didn't render the desktop completely unusable, but it was enough that we just opted for the replacement). There was also some issue with the legs (one of the desks we purchased was an L-shapped standing desk and we were sent feet for a standard desk). When we realized we were missing parts/had gotten the wrong parts, UpLift and more specifically Fantasia were awesome to work with to get the issue sorted out. Incredibly professional, courteous, and apologetic, the issue was resolved within a few days.
I want to thank Bney for the great…
I want to thank Bney for the great customer service! She was patient with me and resolved my issue. As they say in IT, it was a user issue. Bney walked me through the process. Great job Bney!
Uplifting Customer Service
I had the pleasure of working with Fantasia from Uplift, and her customer service was outstanding! She was incredibly patient, attentive, and thorough in addressing all of my concerns. Fantasia went above and beyond to ensure my experience was smooth and positive. Her professionalism and friendly demeanor made all the difference.
Great customer service.
Recently switched monitors and my monitor arm broke. Sent an email to customer service and got a real response from a real person with real help. It was amazing.
After exchanging some emails with Chandler, I got a replacement at a discount since I was under warranty.
I wish more companies had real people who are familiar with the products they sell doing customer service. It makes a huge difference.
Awesome job.
Update to sit stand
I called in because I wanted to convert my existing desk to a standing desk. I previously purchased the static height legs and frame and have been using it with my desk top for several years.I wanted to switch the legs out to the motorized sit-stand legs and could find an option on the website to buy just that. The support rep Jeremy Laurel advised me over the phone, and then via email, his support was great. I’ve just assembled it and am very happy. Thanks
Shoutout to Kris R.!
Kris was great at helping troubleshoot after a personal error on our order -- thank you for your swift and clear communication, Kris!
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