Hello, I did not want to do this, however your customer service has left me no choice. Why are you still charging me for services after I have cancelled my subscription? I cancelled m... Voir plus
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Lisez les avis des autres
I am fond of Uplisting! We are renting out apartments on different channels such as Airbnb and b.com and we were just looking for such a great service. Meanwhile, I've already tried a lot... Voir plus
Not long signed up with my first accomodation. The support and onboarding has been pretty slick. Any email query I've sent through has been responded to in less than 30 mins. Very pleased with the ser... Voir plus
Uplisting is by far the best overall PMS package that we have used in 4 years of operation as vacation rental manager. Having tried software from the biggest names in the VR industry which often... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Uplisting is a self-service property management system for vacation rental owners, operators and managers. Uplisting is the simplest way to optimise bookings and manage operations across multiple channels and multiple people.
Coordonnées de contact
Royaume-Uni
- hello@uplisting.io
- uplisting.io
3,7
Moyen
178 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Order of listings
I needed to change the order of the listing so Esther informed me about the great new feature at the settings to change the order alone. It is an amazing feature but so far it is time consuming and irritating because whenever i toggle a listing, some other moves at random position of the list. When it is fixed it will be an amazing tool!
3 février 2025
Réponse de Uplisting
We appreciate your feedback and understand your frustration with the current behavior of the feature. We are committed to providing a seamless and efficient user experience. We're actively working on improving the feature to ensure that the order of listings remains consistent and predictable. We're confident that with these improvements, the feature will become even more valuable and user-friendly. Thank you for your patience and understanding as we work towards enhancing this feature.
Joyce made what could have been a…
Joyce made what could have been a stressful situation into a clear and productive solution.
Thank you Joyce! Highly recommended
1 février 2025
Réponse de Uplisting
We're thrilled to hear about your positive experience. We appreciate you recognizing Joyce's efforts in making your situation clear and productive. We strive to provide excellent customer service and are glad you found it in Joyce.
Absolutely amazing Channel Manager with…
Absolutely amazing Channel Manager with people readily available on live chat to help immediately :)
31 janvier 2025
Réponse de Uplisting
We appreciate your kind words and are thrilled to hear that you've had a positive experience with our Channel Manager. We're committed to providing excellent support and are glad that our live chat team was able to assist you promptly.
Esther is very efficient and…
Esther is very efficient and knowledgeable,. She's been a great help!
30 janvier 2025
Réponse de Uplisting
We're so glad to hear that you had a positive experience. We appreciate your kind words about Esther and her helpfulness.
Awesome team!
The team is so accommodating and have fixed the issue so quickly. Highly recommended!
29 janvier 2025
Réponse de Uplisting
We're thrilled to hear about your positive experience! We appreciate your kind words about our team's responsiveness and dedication to resolving your issue. It's our goal to provide exceptional service to all our customers.
Réponse de Uplisting
We appreciate you taking the time to share your positive experience. We're glad you found the information you needed.
Ayanda and Lucas were able to answer my…
Ayanda and Lucas were able to answer my queries.
29 janvier 2025
Réponse de Uplisting
We're thrilled to hear that Ayanda and Lucas were able to assist you with your inquiries. We strive to provide exceptional customer service, and we're glad you had a positive experience.
The team at Uplisting are brilliant!
The team at Uplisting are brilliant! Always quick at responding to any query and incredibly helpful in sharing links and guiding me to resolve any issues. Their customer support is second to none, and their dedication to ensuring everything runs smoothly is truly appreciated. Highly recommend Uplisting for anyone looking for excellent service and support!
28 janvier 2025
Réponse de Uplisting
Thank you for your kind words and for taking the time to share your positive experience. We're thrilled to hear that you found our team helpful and responsive. We strive to provide exceptional customer support and appreciate your recognition of our efforts. We're dedicated to ensuring a smooth and positive experience for all our users.
Very fast response and exactly what I…
Very fast response and exactly what I needed. On a Sunday.
26 janvier 2025
Réponse de Uplisting
We appreciate your kind words and are glad we were able to assist you on a Sunday.
Réponse de Uplisting
We appreciate your kind words! We strive to provide exceptional customer support and are thrilled to hear that you found our team helpful and responsive.
Uplistings live chat and online support…
Uplistings live chat and online support is really good and helpful. They have talked me through multiple queries I have had and sent screenshots showing me how to change settings etc...
24 janvier 2025
Réponse de Uplisting
We're thrilled to hear about your positive experience with our live chat and online support. Our team is dedicated to providing helpful and efficient assistance, and we're glad they were able to guide you through your queries.
Great customer service and rapid…
Great customer service and rapid response to all queries.
23 janvier 2025
Réponse de Uplisting
We appreciate your kind words. We strive to provide excellent customer service and are glad you found our response time to be satisfactory.
Every problem I've had as been resolved…
Every problem I've had as been resolved by the team, correctly with no issues. The only reason why I list 4/5, is most of the team lives across the globe, so if you encounter an issue you must wait until the time change.
21 janvier 2025
Réponse de Uplisting
We appreciate your feedback and are glad to hear that our team has been able to resolve your issues effectively. We understand that the time difference can be a challenge, and we are always working to improve our response times. Thank you for your understanding and continued support.
The team has been super useful in answering my query
The team has been super useful in answering my query and kept me updated throughout the process.
20 janvier 2025
Réponse de Uplisting
We appreciate your kind words. We're glad to hear that our team was able to provide you with the support you needed.
Thank you Cleo!
I had an issue with how we listed our listing on the site, requested help from the bot and the responses were always prompt.
Cleo was the star of the show though, she once again promptly assisted, when I did not understand or come right with the written explanation I asked for a call and it was granted in record timing - she explained it step by step so that I could relay it to our internal Uplisting champion and after made true to her promise in sharing the video and notes of the call to assist - thank you!
16 janvier 2025
Réponse de Uplisting
We're thrilled to hear about your positive experience! It's wonderful to know that our bot provided prompt assistance initially, and that Cleo went above and beyond to help you understand the listing process. We truly appreciate you taking the time to share your feedback. Her dedication to providing clear, step-by-step explanations, along with the extra effort of sharing video and call notes, is a testament to her commitment to excellent customer service. We're so glad she was able to help you work with your internal team to get your listing exactly right. We strive to provide support that makes a real difference, and your feedback confirms we're on the right track. Thank you again for your kind words; they mean a great deal to us. We value your business and look forward to assisting you further in the future.
Réponse de Uplisting
Thanks for the review Michael! Glad we could help!
So far so good to my experience with…
So far so good to my experience with Uplisting. It’s early days but the support team have been very responsive, helpful and patient with all my newbie questions.
15 janvier 2025
Réponse de Uplisting
We're thrilled to hear about your positive experience with Uplisting so far! It's wonderful to know our support team has been so helpful and patient in answering your questions. We appreciate you taking the time to share your feedback, and we're dedicated to continuing to provide excellent support as you progress. We look forward to supporting you further on your journey!
Faster than before
Faster than before. It's nice not to wait a day to get support for a product that needs instant response time in a pinch.
14 janvier 2025
Réponse de Uplisting
We're thrilled to hear about your positive experience! Knowing our support team's quick response made a difference in a crucial moment means a lot to us. We strive to provide efficient and helpful service, and your feedback confirms we're moving in the right direction. We appreciate you taking the time to share your feedback and hope you continue to enjoy our product. We value your business and look forward to assisting you again in the future should the need arise. Your satisfaction is our top priority.
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