My order was despatched next day and delivery was as expected. Uprise bikes was the most competitive pricing I could find, excellent discount offer on the E bike I purchased and loyalty reward sch... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Ordered a Whyte Tourus gravel bike on 3rd August. Arrived in perfect condition via FedEx on 6th. Bike came with a decent discount, pedals (They're extra at local dealer), and a very good quality 100PR... Voir plus
L'entreprise a répondu
Visited the Swansea Store, Paul was absolutely brilliant, he took time and listened to exactly what type of bike I wanted, (being my first e bike and not having a clue what to go for) Paul guided me t... Voir plus
L'entreprise a répondu
Such a great bike for our daughter from Uprise, we ordered online and was built up and delivered within the week..
À propos de l'entreprise
Écrit par l'entreprise
We're not your average bike retailer. We eat, sleep, and breathe cycling, run by riders, for riders!
Coordonnées de contact
6 Europa Way, SA5 4AJ, Swansea, Royaume-Uni
- info@uprisebikes.com
- uprisebikes.com
4,7
Excellent
331 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
Excellent service. Bike came fully assembled and arrived before the due date
18 juin 2025
Avis spontané
Réponse de Uprise Bikes
Excellent, thanks for the review!
Super fast and friendly service
Super fast and friendly service from both the repair shop and show room 👌 answered all my random and new cyclist questions and gave me loads of help and advice 10/10 100% recommend these guys 👍
26 juin 2025
Avis spontané
Réponse de Uprise Bikes
Awesome, thanks for your review!
Poor customer service
Poor customer service. Was about to buy a bike from these they said free items can be swapped then the other bloke said they cant then they said they can but would need to confirm it by email. While waiting for that email i found the bike cheaper elsewhere with no fuss whatsoever. Told them its fine then they said we can price match it but you wont get your free item exchange. Ross and his team lost this company a £1800 sale today.
24 juin 2025
Avis spontané
Réponse de Uprise Bikes
Good afternoon, I'm disappointed to read of your experience as I know there were at least 2 members of staff who were still trying to help get you the products you wanted at the best possible deal (as it was not a standard order) at the time that this was written. We did offer options to price match the offer that you reference (which did not include a free gift) but understand that this was rejected. I'm sorry that you feel that this reflects poorly on us, I have seen the work that went into trying to satisfy your request and know that everything was done from the team to try and achieve this. I am glad though that you were able to find the package that suited you, even though this was not through us, and sincerely hope that you enjoy your new bike.
Top company
Top company,
Bike really good quality. came very well packaged aswell, instant delivery delivered very quick especially been free delivery
Would deffo buy again
A* company
23 juin 2025
Avis spontané
Réponse de Uprise Bikes
Awesome, thank you for your review!
Great service
Bike was as described, ready to go bar turning handlebars and pedals.
Good value and excellent service
13 juin 2025
Avis spontané
Réponse de Uprise Bikes
Excellent, thanks for your review!
Superb communication and fastest…
Superb communication and fastest delivery as well
11 juin 2025
Avis spontané
Réponse de Uprise Bikes
Great, thank you very much for your review!
i did have a problem
i did have a problem. bike fell out of bottom of box
as the courier was off loading bike . ebike to heavy for box. but no damage done to bike.
6 juin 2025
Avis spontané
Réponse de Uprise Bikes
I'm very sorry to read that, glad to hear that everything was ok though and hope you're enjoying your new bike!
Best bike shop i have come across.
Best bike shop i have come across.. Will be using again
16 juin 2025
Avis spontané
Réponse de Uprise Bikes
Awesome, thank you for your review!
useless unprofessional servic
Completely west of time bought ex demo bike and all equipment helmet lights etc Paid and after few days get refund no more available such as everything lights bike helmet cancel all order useless unprofessional service TREDZ is the best
My regards Karol Maciejewski
16 juin 2025
Avis spontané
Réponse de Uprise Bikes
I'm very sorry to read of this experience, I've tried finding some additional information but cannot find a cancelled order under this name. Would you be able to email details to info@uprisebikes.com so that I can look into what happened here on your behalf?
Arrived fast and in perfect condition
I've got my bicycle in perfect condition
7 juin 2025
Avis spontané
Réponse de Uprise Bikes
Thank you very much for your review!
Order came on time
Order came on time, items were good quality and a great discounted price. Free p&p is definitely a bonus.
30 mai 2025
Avis spontané
Réponse de Uprise Bikes
Excellent, thank you for your review!
Réponse de Uprise Bikes
Thank you very much for your review!
Great service
Good range of products, good price and quick delivery, thank you.
23 mai 2025
Avis spontané
Réponse de Uprise Bikes
Thanks for your review!
Excellent bike company to deal with
Excellent bike company to deal with. Great prices fast delivery would like to thank uprise and the after care team 👌👌👌
28 mai 2025
Avis spontané
Réponse de Uprise Bikes
Awesome, thanks for your review!
Followed through with delivery on time…
Followed through with delivery on time customer service very polite helpful. Bike as shown really happy with experience would definitely recommend
9 juin 2025
Avis spontané
Réponse de Uprise Bikes
Thank you very much for your review!
Excellent service 👌 recommended!!
2 juin 2025
Avis spontané
Réponse de Uprise Bikes
Thanks very much for your review!
Great site, but needs better comms.
The website was easy to navigate and make the purchase. For price, it was excellent, got myself a great deal! It just lacked any communication from the seller, leading me to start thinking it was a scam website. Pleasantly surprised when the shirt turned up and really like it.
9 juin 2025
Avis spontané
Réponse de Uprise Bikes
I'm sorry to read that you didn't receive any confirmations of this order and will look into this further, pleased that you are happy with your order!
They did what they said they were going to do 5 stars
First time I used Uprise and everything went exactly to plan. They did what they said they were going to do.
The bike arrived in perfect condition having been tested by uprise.
We’ll done
28 mai 2025
Avis spontané
Réponse de Uprise Bikes
Awesome, thanks for your review!
Excellent service
28 mai 2025
Avis spontané
Réponse de Uprise Bikes
Thank you very much for your review!
Great price and good service
An item I wanted was at a competitive price. Prompt delivery and one happy customer.
28 mai 2025
Avis spontané
Réponse de Uprise Bikes
Excellent, thanks for your review!
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