Jason was fantastic! I just bought my first bike and was struggling to find locking skewers that would fit it (the frame lacks the usual dropout notches). Jason called me back, calmed me down, and wal... Voir plus
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Excellent customer service at Urban Bike Tech! There are times when questions regarding fit aren’t black and white as was my situation with seatpost and steering tube security locks. Not only was I p... Voir plus
The Urban Bike Tech team were awesome about recommending exactly the right pitlock for our two bikes. And when one of the locks had trouble due to the strange shape of my seat post, the team made the... Voir plus
Customer service has been amazing. They exchanged a couple rounds of emails to help make sure I ordered the correct skewers for my long-tail cargo bike that I modified to have a wider rear hub. Seri... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.
Coordonnées de contact
470 Schooleys Mnt Rd , Suite 194, 07840, Hackettstown, Etats-Unis
- (800) 704 - 8310
- info@urbanbiketech.com
- urbanbiketech.com
4,8
Excellent
273 avis
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Detailed descriptions and fast…
Detailed descriptions and fast shipping.
For slow kids like me, it would help to have as picture of what the PIT lock code looks like (ie, not the UPC).
24 août 2023
Insanely great support
I am flabbergasted at how responsive these guys are! They respond faster to emails than my fiancé responds to texts haha. Absolute killer support, could not be happier to have ‘em as our Pitlock dealer in the US!
28 juillet 2023
Fast delivery
13 juin 2023
Unpaid For Review
Kudos forf . . . Communication, quality of product and overall efficiency of service. And ... ensuing peace of mind.
15 mai 2023
Don't skimp out on security!
Arrived in a timely manner! Only complaint would be that the QR code in the pamphlet leads to the German video guide. But I easily found the English one a quick search later.
15 mai 2023
good products
nice product and the company is good to reliant , with good customer services
4 juin 2022
Avis spontané
Needed a pitlock key
Carried a hard to find product -- so helpful. Also received quickly -- again great service
18 avril 2023
Pitlock/pitblocker are the best!
Pitlock/pitblocker are the best ways to secure everything on your bike not secured by your U lock.
Distributor had great in-depth documentation on determining sizing.
The process to select which parts you need is a bit difficult to figure out (and nowhere is it mentioned that all the parts you buy will be keyed alike).
The add-ons would be much easier to shop for if they were added as separate entries in the cart (though kudos to the fulfillment people for noticing I accidentally requested 3 accessories), but I guess these products are hard to categorize regardless so I'm not sure if that's a better solution either.
26 mars 2023
Great and easy shopping experience!
I already knew the product (Pitlock) that Jason at Urban Bike Tech was selling was top notch but he was extremely fast with shipping and his website makes it very easy to decide which parts and the sizes you need to buy. From ordering to shipping the process was fast all around and they package the shipments beautifully.
24 mars 2023
Lousy at shipping
I've ordered from this company twice both times I've had to wait far too long to get my parts. I know they are located here in California but, this time my parts shipped from New Jersey. Which shouldn't matter but yesterday my stuff was in Reno 100 miles from me. Today when I didn't get my package I discovered that it is apparently on its way to effng Atlanta
7 février 2023
I needed this part for a fat bike
I needed this part for a fat bike, and your store was the only one I could get one. Thanks..
21 janvier 2023
Great Customer Service
User friendly website, part availability and fast order turnaround.
26 décembre 2022
Great information and response!
3 décembre 2022
Great experience
Great website. Clear product descriptions. Shipped quickly. Quality bike products.
3 octobre 2022
Great experience
Great experience! The staff reviewed and consulted with me on my order. Very helpful.
31 août 2022
Very fast delivery
Pitlocks are hard to find in the US.
Order was quick and easy, delivery faster than expected.
28 août 2022
Perfect part fast shipping
13 août 2022
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