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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Wanted something different for my son’s 16th neon glow party and they delivered just that! Put all the edits and song choice I requested on the invitation. Turn around time from placing order to recei... Voir plus

Noté 5 sur 5 étoiles

We just ordered Dr. Seuss themed digital moving invitation (for our twins’ 1st birthday) from Urnotinvited. I absolutely love it! It’s perfect Thing 1 and Thing 2 invite to sent to all our guests. Exa... Voir plus

Noté 5 sur 5 étoiles

Their invitations are so cute! I was planning a pizza party for my daughters 1st birthday and since they had a theme already created it was perfect to use. I loved that I could customize the punny say... Voir plus

Noté 5 sur 5 étoiles

Sooo happy with our experience and finished product! Was looking for cocomelon e-invitations and couldn't find them anywhere! Came across the cocomelon video invite by urnotinvited and it was perf... Voir plus

À propos de l'entreprise

  1. Magasin de fête

Écrit par l'entreprise

At urnotinvited.com, we are changing the way people invite and celebrate. We are a video invitation startup that provides an innovative way to share special moments and make them even more memorable. We make it easy to create custom video invitations to birthday parties, weddings, and other special events. You can include personalized messages and photos to make your videos unique. Our easy-to-use platform makes creating video invitations quick and easy. We are passionate about helping people create lasting memories and make special moments even more special. We are excited to offer an affordable, convenient, and fun way to invite people to special events. So don't wait any longer, start creating your special video invitations with urnotinvited.com and make your celebration even more memorable!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

118 avis

5 étoiles
4 étoiles
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1 étoile

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Noté 1 sur 5 étoiles

Poor Customer Service and Hidden Charges

I was disappointed with my experience using this service. Despite waiting a long time for my order, the invitations were incorrect, and the link didn't work for my guests. To make matters worse, I was charged extra for basic customizations like wording changes. After the video, the 'URNotInvited' message played, causing confusion among my guests. I requested a refund before receiving the invitation, but was told it wasn't possible after they finally sent the incorrect link. I ended up having to purchase invitations from another company. Overall, it was a frustrating and unpleasant experience.

Updated Response: You said that the customization came with no additional cost - that’s not true. I was charged an additional $25 for changing the wording. When there weren’t any specific instructions or areas to request this when I ordered the invitations.

Also, there was no holiday present at the time of my order. So, I’m unsure of what you’re referring too. The issue wasn’t addressed until I asked for a refund the 3rd time.

I just want the company to take accountability for all the mistakes. Even still some of the items that were promised still have the wrong wording. I’m out of almost $100 for a digital invitation I can’t use.

Future buyers please be careful! I hope this feedback is helpful in making necessary changes to prevent similar issues for other customers.

17 juin 2024
Logo de Urnotinvited

Réponse de Urnotinvited

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced. We understand your frustration and regret that our service did not meet your expectations.

After carefully reviewing your order, we recognize there was a miscommunication. Initially, you requested a Quinceañera invitation but later changed it to a baby shower invitation. This significant personalization added complexity to your order, which is why we had to request a new customization at the offered price.

We assure you that we NEVER charge extra for wording changes as it is our policy. We are deeply sorry for the technical issue that caused your link not to work.

Although it was a holiday, we prioritized fixing this issue to ensure your invitation was delivered correctly.

We are committed to improving our services and hope to have the opportunity to make things right for you in the future.

Noté 5 sur 5 étoiles

Extremely pleased with the Virtual…

Extremely pleased with the Virtual Invite made to complement my granddaughter’s upcoming Baby Shark themed birthday party.

The guests really loved it, and it made it easy to promote UrnotInvited products & services. Fast, efficient, professional, user friendly, and unbeatable price.

Think no further, this company has set the bar for innovative invitations.

17 juin 2024
Noté 5 sur 5 étoiles

I tell you they deserve more than 5…

I tell you they deserve more than 5 stars . Sara responded and adjusted any change that was needed on the invite . We did the princess and the frog video invite and literally was a hit . I would definitely use this company again .

12 juin 2024
Noté 3 sur 5 étoiles

Oh LA LA

The video was absolutely adorable but I sent by text and it was so blurry it couldn't be read. I then tried to email but it wouldn't work. I sent an email to the help line. It sent me a msg back telling me to do what I had written I had already done. Wrote a second email and never got a reply. Great idea but the IT part needs more work. I played around with it and managed to finally get it out to friends.

1 juin 2024
Noté 4 sur 5 étoiles

Easy to customize your cards

Easy to customize your cards. Customer service is great. All my friends and family were impressed by the invitations. Wish my RSVP info would be sent directly to my phone instead of website.

3 juin 2024
Noté 5 sur 5 étoiles

Amazing!

I use them every year for my sons bday and they are very accommodating, fast to reply, and extremely fast with the delivery/

17 mai 2024
Noté 5 sur 5 étoiles

Perfect!

I searched for beautiful physical invitations for my wedding on Google but was undecided on what I wanted until I stumbled across urnotinvited and their invitation video then website (digital never crossed my mind to do). I was blown away when I saw their sample video that displays the event information and custom photo and a song! When purchased I was assisted with all my questions, concerns and requests on how exactly I wanted the website. My guests are in love with my invitations and they can conveniently rsvp online and even write a special message. All my guests are so impressed and getting so many compliments. I am so happy with my purchase and decision to go the new, innovative digital route for our wedding invitations. Thank you Urnotinvited my website/video is absolutely perfection!

6 mai 2024
Noté 5 sur 5 étoiles

Beautiful invation

Beautiful invation, and great customer service! I was happy with the communication I had with the rep , I had a few edits , she responded quickly!

4 avril 2024

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