I had such a great experience shopping with Breo. The neck massager I ordered is really good quality and made of beautiful and soft material! It looks and feels very luxurious. Also, Breo has amazing... Voir plus
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Lisez les avis des autres
I order the breo scalp massager and the product itself is great as described. I had an issue with the type of product. The customer support is exceptional and very responsive and happy with the sup... Voir plus
Excellent product! The Breo iDream 5S head, neck, and eye massager is the perfect way to relax after a long workday. If you are looking for something to help you unwind and relieve stress, this is a... Voir plus
L'entreprise a répondu
I bought a Breo Neck D5 Neck Massager for $380 SD while in transit at Singapore Airport, between two long haul flights. It worked a few times then stopped. Having raised this with Breo Singapore, they... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Breo
Écrit par l'entreprise
Shop N5 mini Shop head massagers Shop eye massagers Shop neck massagers Shop scalp massagers Use code 23BFCM to get 25% off sitewide at Breo
About Breo
Breo is a brand founded in 2000, specializing in portable massagers for 23 years with more than 200 direct-sale stores in over 50 countries globally. Breo and its subsidiaries have a total of 769 domestic and foreign patents throughout the company development over the past 23 years. Breo launch new models and innovative concepts frequently with international design awards like Red Dot, Good Design Award, and IF design award, etc. Breo was listed in SSE-STAR market in July of 2021, as the first smart portable massager company.
Free 48-hour shipping on all US orders; 30-day money back guarantee; 1-year warranty; superior customer support.
Coordonnées de contact
4,2
Bien
132 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Réponse de Breo
We're sorry to hear that the product didn't meet your expectations. We appreciate your feedback, If you've reviewed the manual and still find the product uncomfortable, please get in touch with us. We'd like to learn more about your experience and find a solution that works for you.
Products Bad quality
I receive the gifts Gun Massage from my friend the box was new still seal but the battery was defective not charge at all. Be careful buy there products. I asked my friend to return she claims quality but no response.
15 juillet 2024
Avis spontané
Réponse de Breo
We're sorry to hear about the issue with the Gun Massage product you received as a gift. Apologies for the inconvenience caused.
As we don't have your order number in this review, please email us at support@breocare.com for assistance. We'll look into the details and find a solution.
Thank you for reaching out, and we hope to address this matter promptly.
The product is great I have been using…
The product is great I have been using everyday
4 juillet 2024
Réponse de Breo
That's great to hear! We're glad you're feeling good with our product.
If there's anything more we can do to enhance your experience, please don't hesitate to reach out.
It took them 1 month to send my order…
It took them 1 month to send my order and I still have not received the product yet.
26 juin 2024
Réponse de Breo
Your satisfaction is our top priority, and we are continuously working to improve our logistics services to better meet our customers' expectations.
We hope the product meets your expectations and apologize once again for any previous inconvenience.
I placed an order on May 17 and still…
I placed an order on May 17 and still have not received the product even though the money has been taken out of my account. I have sent 2 emails to the company with ZERO response. Very disappointed!!
17 mai 2024
Avis spontané
Réponse de Breo
We regret to inform you that the order in question was not placed through our official website or any of our authorized platform stores. It appears that you may have purchased from a counterfeit website impersonating our brand.
Please be advised that our sole official website is https://us.breo.com/, and we highly recommend making purchases through this site to ensure you receive genuine products and services.
We are actively taking measures to report and combat these fraudulent businesses. We appreciate your understanding and apologize for any inconvenience caused.
Paid for express shipping and received…
Paid for express shipping and received in standard. Customer service did nothing but tell someone in order management. No one reach out again. Just horrible experience and product is overrated.
30 mai 2024
Réponse de Breo
We sincerely apologize for the disappointing experience you had with your recent order. We understand that you paid for express shipping but received it via standard delivery, and we did not adequately address your concerns.
We have processed a refund for the express shipping cost to your original payment method. We are committed to improving our order management and logistics handling to prevent such occurrences in the future.
We value your feedback and appreciate the opportunity to serve you better.
Thank you for bringing this to our attention.
I ordered the breo scalp massage brush…
I ordered the breo scalp massage brush 7 weeks ago on may 11 2024 and have not received it yet (it’s June 25th now)…..it says it hasn’t been shipped yet and the tracking doesn’t work… I have left several messages and have heard nothing from breo about my order… I think this company must be a scam…I will update my review if I ever receive the scalp massage brush…
11 mai 2024
Avis spontané
Réponse de Breo
We regret to inform you that the order in question was not placed through our official website or any of our authorized platform stores. It appears that you may have purchased from a counterfeit website impersonating our brand.
Please be advised that our sole official website is https://us.breo.com/, and we highly recommend making purchases through this site to ensure you receive genuine products and services.
We are actively taking measures to report and combat these fraudulent businesses. We appreciate your understanding and apologize for any inconvenience caused.
It doesn’t have very much pressure and…
It doesn’t have very much pressure and there’s only 2 settings. I’m going to return it.
4 juin 2024
Réponse de Breo
We're sorry to hear that the product didn't meet your expectations. We appreciate your feedback, If you've reviewed the manual and still find the product uncomfortable, please get in touch with us. We'd like to learn more about your experience and find a solution that works for you.
Update- Still waiting for the item that was paid for.
Update- the product arrived. I love the product. It took a month to arrive.
Original- The product was paid for as soon as the order when through but the items has never come. Now there is another one that is to arrive but no follow up after saying they are sending it.
29 mai 2024
Réponse de Breo
We have since learned through email that you have received your package.Your satisfaction is our top priority, and we are continuously working to improve our logistics services to better meet our customers' expectations.
We hope the product meets your expectations and apologize once again for any previous inconvenience.
Réponse de Breo
We regret to inform you that the order in question was not placed through our official website or any of our authorized platform stores. It appears that you may have purchased from a counterfeit website impersonating our brand.
Please be advised that our sole official website is https://us.breo.com/, and we highly recommend making purchases through this site to ensure you receive genuine products and services.
We are actively taking measures to report and combat these fraudulent businesses. We appreciate your understanding and apologize for any inconvenience caused.
Réponse de Breo
Apologies for the delay in receiving your order. We're working hard to track it down and ensure it reaches you as soon as possible.
Thanks for your patience, and we'll keep you updated.
Doesn’t feel great like advertised
Doesn’t feel great like advertised, speeds to slow the
25 avril 2024
Réponse de Breo
We're sorry to hear that the product didn't meet your expectations. We appreciate your feedback, If you've reviewed the manual and still find the product uncomfortable, please get in touch with us. We'd like to learn more about your experience and find a solution that works for you.
Barely feel any of the oil
Barely feel any of the oil. It would have been worth the price if it actually worked
26 avril 2024
Réponse de Breo
We're sorry to hear that the product didn't meet your expectations. We appreciate your feedback, If you've reviewed the manual and still find the product uncomfortable, please get in touch with us. We'd like to learn more about your experience and find a solution that works for you.
Réponse de Breo
That's great to hear! We're glad you're feeling good with our product.
If there's anything more we can do to enhance your experience, please don't hesitate to reach out.
perfect item.
26 décembre 2023
Great product
Great product. It actually does work as advertised and feels great on scalp and even forehead and the face
5 mars 2024
Horrible packaging
31 décembre 2023
Réponse de Breo
Dear customer, please contact the after-sale customer service for any product issue, thanks.
Happy!
The product is fine. Does exactly what is described. I had a minor issue and the costumer service was excellent. They replaced my item immediately. Overall, I am happy. I would definitely buy another product from them.
2 janvier 2024
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