Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Soo very disappointing. My first and last time ordering from this company. I ordered silicone baking cups and a bathing suit. Said delivery time 6-9 days. I ordered on 3/29. There is no communication... Voir plus

Noté 1 sur 5 étoiles

Stay away from this marketplace platform. It is used as a fraudulent place to advertise false items that lead you to believe your receiving one thing vs what you will actually receive. When that happe... Voir plus

Noté 3 sur 5 étoiles

SHEIN's app may tell you after a purchase you can make additional purchases without additional shipping. This is click bait. I did so, and it added the shipping to the additional purchase without noti... Voir plus

Noté 1 sur 5 étoiles

Poor quality, item different from what is advertised and they will not allow you to return the items. Whenever you attempt to download pictures showing your reason for the return which I think is unp... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements pour femmes
  2. Magasin de vêtements
  3. Magasin de chaussures

Informations provenant de diverses sources externes

SheIn.com is the premiere destination for afforable contemporary women's fashion. Shop cute dresses, tops, shoes & accessories for every occasion.


Coordonnées de contact

1,6

Mauvais

TrustScore 1.5 sur 5

76 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Trust SHEIN

SHEIN is an amazing store! I absolutely love their trendy and affordable fashion. Every time I shop there, I find something new and stylish that I can't wait to wear!

14 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Shein refund my money !!

Shein refund my money !!

SHEIN and FedEx succeeded in not delivering my item which I have continuously contacted them about . They keep responding , your item has been delivered successfully, I have not received this item . FedEx delivered to a wrong location and refused to rectify the situation . I am a woman , in my 70s having to chase these two with no success . SHEIN pls refund my money , I do not have a contact of delivery with FedEx , you contracted the delivery to them , why am I having to chase FedEx ?
Do not buy from SHEIN they are a scam

7 mars 2024
Avis spontané
Noté 2 sur 5 étoiles

SHEIN CO

UNABLE TO GET VERIFACTION CODE AFTER SEVERAL TIMES CANCELED ORDER.SHOULD BE MUCH EASIER TO BUY SOMETHING I GOT OVER 15 CODES THAT THAT DIDN'T WORK.

1 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

This is the second time I have a screw…

This is the second time I have a screw up with my delivery! The first time they took a photo of where they left my package so I was able to locate it. This time there’s no photo. Now I don’t know where it is! There’s no way to contact a real person. I tried their live chat but it does not let me put in the order number. I will NEVER order from them again. Waste of money.

21 février 2024
Avis spontané
Noté 1 sur 5 étoiles

I still haven’t received my package…

I still haven’t received my package after a month. I ordered my package September 18th and expected it to arrive by September 29th as it said on the website, but it is now October 16th and I still haven’t gotten it. I’ve tried reaching out and calling them multiple times with no respond. This isn’t my first time shopping on shein, however it’s definitely my worst experience so far. I’m very dissatisfied and disappointed.

16 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

SHEIN IS SCAMMIMG WITH SPEEDX

SHEIN IS SCAMMIMG WITH SPEEDX. BEWARE THIS IS A FAKE DELIVERY SERVICE. THEY FO FAKE ATTEMPTS AND NEVER DELIVER. SHEIN IS SCAMMING WITH SPEEDX U CANT REACH NO ONE. SHEIN PROVIDED A FAKE NUMBER. ORDER AT UR OWN RISK. THEY ARE LTYING.

20 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Customer service has no way to reach…

Customer service has no way to reach anyone. It just gives you a mindless loop or bad AI with no solutions. Shein previously responded to me on Trustpilot when I had another issue saying there is a way to live chat. What they said does not work.
Totally squashed hat. Never buy hats from there as they are destroyed en route and unreturnable.

24 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

This store is GREAT!!

This store is GREAT!!! Affordable stylish clothing, shoes and accessories. I buy from here regularly. The trick with this store is, that you have to know your own size and measurements and to always check the size chart when purchasing items garments and shoes. Shein hosts a lot of vendors and not all garments and shoes are going to be sized the same.

5 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

NEVVVVVAAAA AGAIN!

Such an awful experience! I get a notice my ‘items’ had been delivered and obviously my credit card charged..BUT they had NOT been delivered!

Tried on their website to contact Customer Service NO LUCK! Also they NEVVVVVAAAA responded to any of my emails ! Thumbs down for Us.Shein! 👎🏽

13 février 2023
Avis spontané
Noté 1 sur 5 étoiles

I order two sets 2 pc of yoga pants…

I order two sets 2 pc of yoga pants and a bra both of them were the wrong size, I try to log in and for some reason, the emails I am trying are not working I have been trying to find a customer phone number to ask for help to return these items for the right size and nothing there is no phone number or other way then login and that's my problem so how I am going to get the right size? first time and the last time I buy something FROM the US. SHEIN I will tell my friends and family not to buy anything from us.shein.com

14 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Shein is a hoax

Shein is a hoax, ordered items . They were delivered in 5 packages and i was missing items in all 5 packages, they refused to reship or refund and i spent 3 hours on chat with them; you cant even call them as they do not have inbound customer care numbers, cant email them, can only chat with agents who don’t understand. I threatened to report to Better Business Bureau, that is when they agreed to look into my missing items. I am now awaiting to receive those missing items and get a refund for what was out of stock. Hopefully I will get my missing items and the refund. This was my first ime shopping from them as lots of vloggers are talking about them. I would caution all to be careful. I have gone to the Better Business Bureau site and there are so many complains. Lessons learnt. Never again to shop at Shein.

7 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Sizes don't match the description

Order 7 items but ended up returning 4 although wanted to return all off it, because the reviews on those items are fake and sizes don't match the description. I think people are not writing honest reviews because they receive points if they leave positive feedback.
Underwear had a hole in it but those kind of items are not refunded. Material is not the best quality.

9 février 2022
Avis spontané

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