usamerica.shop Avis 

This company does not even deserve 1 star. The shoes I received did not fit and when I tried to return, I got nothing but a run around. Stay away from using this company - FRAUD!!!!

Never received items gave a false tracking number and unable to contact other then email
Be very aware from ordering from theme

If it could be less than one star I would rate it lower. ! Do not purchase from this site....Run the other was as fast as possible.
First the shipping takes 2 months and then the product does not resemble the product I purchased let alone knowing it was coming from China of all places. Now the item cannot be returned because it was not damaged.
Go to a local store in your area-you will be much happier.

first off when i ordered they said 4-9 days delivery ,got emails saying order shipped ,the 2 nd email was with a note .according to my tracking it will arrive july 2026 ,order # is 474708 ,i would not order from this company ,every product comes out of China ,the customer service phone number is fake i have every email from them if you'd like me to forward any of them this order was to usamerica.shop for a auto relay tester

I ordered 4 jerseys; only 3 arrived. One was the wrong size (XS instead of XL), and despite sending multiple photos as proof, they still refuse to send the correct size or issue a refund. Worst online shopping experience I’ve ever had.

The company responded to my review but has yet to resolve the issue.

Spare yourself the frustration and avoid shopping here.

Several Emails/photos and weeks later I FINALLY received a refund! However no jersey.

Poor quality! I never received a confirmation email with an order# on it, to track the order. This is their return policy: For items such as shoes, clothing, and jewelry (or any products with a size chart), returns and exchanges are not accepted unless we have sent you the wrong size or an incorrect product. I ordered MY size 6 1/2, they sent a 6. The material is so loose at the heal, the shoe doesn't stay on my foot! Their product description says Orthopedic with Arch Support. NOT EVEN CLOSE! Their contact phone# is "Restricted". Hopefully their email address will be helpful, and I receive a free return label and full refund.

I feel like I'm the only real human woman leftovers. Unsafe on my own battle ground...

I placed an order on February 9,2025 and to date haven't received the product or an email response regarding the status. I will give them one more week and then dispute the charge. How can they take your money and no one is available for communication. Sounds like a scam to me! Never again

I have not yet received my order or a confirmation email to say it was shipped I placed this order January 13th my order number is 199687 no one has responded to my emails

very comphy and wonderful leather shoes ilove them

Scam.Don't purchased from this store.I never received my purchased since one month and they don't answer u back neither.

Ordered 3 name engraved bracelets for Christmas presents: gold,silver and rose gold, the bracelets are very nice! Excited to see the girls find them in their stockings...thanks usamerica.shop!!

Trust this company. They go over and above to make sure their customers are happy. They make sure you're 100% satisfied.

Company won't honor the return policy. Sizes are not is standard american size. Horrible customer service. Buyer beware do not buy from this company.

Looks like a fun product. My grandsons will love it.

I’m very pleased with the entire ordering process when placing my order with USAmerica.shop. We were desperately seeking a Halloween costume for my son and they had the perfect one. The costume Arrived and was as we expected. Their customer support was fantastic to resolve an issue. I will definitely be ordering from them again in the future. Thank you.

The item that I received is not what was pictured on the website. Still waiting to hear back from the company. I believe that I should have been notified by the company if a different item was to be shipped and should have been given the opportunity to refuse the item and request a refund. Because the website photos clearly show a different item, this looks llike a bait and switch.

Did get a refund and company provided a pre-paid return label for the misrepresented item.

I finally reached out to the company selling my favorite item (tactical x abs). Let me say it was a wonderful experience. I was a victim of mailbox vandals and after receiving my tracking number from USPS…I FOUND THAT USPS did deliver my package as the company did send it but was stolen. The company selling tactical x abs graciously offered to send a replacement free of charge , very happy Coustomer.
JOHN VILLAGRANA

Regrettably, I must assign a one-star rating, and even that feels generous. I am unable to offer a favorable review for this establishment. It appears they are engaging in deceptive practices by displaying images of items on their website that they do not actually sell. Additionally, their location in China (not the US) may complicate seeking legal recourse if you become a victim of fraud.

I recently made an online purchase from their website for a climbing Santa with lights. I believed it was a great deal at $40, as I had previously paid a higher price for a similar item. I ended up buying four, which cost me $169. However, upon receiving the package, I discovered that the contents were different from what I had ordered, and the boxes were damaged. The items appeared to be of poor quality, so I decided to contact the company via email.

In my email, I expressed my disappointment and informed them that I felt I had been deceived. I kindly requested a refund for the purchase. They responded by instructing me to return the items if I wished to receive a refund.

Given the circumstances, I promptly contacted my bank and provided them with all relevant documentation, including correspondence with the company and photographs comparing the advertised product with the actual item received. After reviewing the information, my bank kindly reimbursed the amount I had paid for the purchase.

I recently visited their website and noticed that they are still engaging in deceptive practices. They display a few images of one Santa Claus and a few images of another Santa Claus climbing a ladder. This is likely an attempt to cover their tracks in case a customer receives the wrong Santa Claus and they claim that the one in the photos was the one sent. Customers should carefully examine all photos, including those of Santa Claus climbing a ladder with lights.

If you find yourself in a situation like mine, where you have been scammed, I advise you to contact your bank and provide any relevant documentation, such as photos, emails, or other evidence of the fraudulent transaction. This is what I did, and my bank reimbursed me the money. In many cases, banks can assist customers who have been victims of scams.

Even if you have purchased an item and subsequently received it in a damaged condition, it is advisable to contact the relevant party. Could you kindly ascertain whether they are intentionally ignoring your emails or genuinely dismissing your concerns? Regardless, I recommend that you contact your bank and request reimbursement for the financial loss incurred.

I understand that the scammers may have requested you return the items in exchange for a refund, but I caution against this. Given the circumstances, it would be unwise to trust them with any further financial transactions.

I sincerely apologize for the length of my review. My intention was to prevent others from falling victim to their bait-and-switch scheme.

Ordered a Halloween costume weeks ago. They send an acknowledgment without tracking and for a reason, the costume is shipping from China and will arrive in December. This company specializes in holiday scams, steer as clear as possible.