I'm really disappointed with V4 Consumer. The internet speed I got never matched what I was paying, and it never felt like fair value. I switched to a new provider that costs me about the same each... Voir plus
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Lisez les avis des autres
Super impressed at great proactive customer service, which is refreshing, as you get connected to an actual helpful person without too long a wait. I had some issues initially connecting and they were... Voir plus
V4 are fantastic, best service supplier ever. They have sorted service issues out everytime within 48 hours. My services stopped Friday night but could not call until Monday, I did not want to unplug... Voir plus
My Sky Q box wouldn't connect to the Internet. I tried resetting and reconnecting different things, but it was still the same. I Googled for an answer, and then contacted V4 Consumer. I spoke with SUM... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
V4 Consumer is proud to be UK's best value Home Broadband & Mobiles. Our home broadband and line, mobile services are now trusted by thousands of customers nationwide. We bring you fast, reliable and cost effective broadband for your home with a host of speed options to choose from, based on your usage. Our Mobile services come with SIM only deals or Handset cum SIM deals backed by wide and reliable network from Vodafone and O2.
Coordonnées de contact
Cash's Business Centre, Widdrington Road, CV1 4PB, Coventry, Royaume-Uni
- support@v4consumer.co.uk
- v4consumer.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I recently joined this new network and…
I recently joined this new network and had a very positive experience. The service was smooth, professional, and everything was explained clearly. Sanjay was especially helpful throughout the process. He was patient, knowledgeable, and took the time to answer all my questions, making sure I understood everything properly. His excellent customer service made the whole experience stress-free and pleasant. I truly appreciate his support and would highly recommend both the network and Sanjay for the outstanding assistance provided.
Excellent service and resolution.
Malik help me understand things when I…
Malik help me understand things when I do not know things
Payel’s Efficiency
Payel knows what she is doing so efficiently and she patiently led me through various steps on my phone in particular an internet speed test
Very helpfull
She was very helpful and patient, there were a lot of problems, but she stuck at it to resolve the problem. She was very professional and courteous.
Thought Malik was very good and…
Thought Malik was very good and information was first class found his manner very good and helpful kenny
Payal was an excellent advisor.
Payal was an excellent advisor.
She was patient and understanding of the problem and communicated with me in a clear, calm and professional manner.
She helped me to understand what had gone wrong,how to rectify it and what to look out for in the future.
Smita Gosh was great and so helpful…
Smita Gosh was great and so helpful when it's needed. I get frustrated when things go wrong but she is so patient with me and always makes sure I am happy with everything before terminated the call. Great advisor
Spoke to Smita from V4 consumer and she…
Spoke to Smita from V4 consumer and she was very friendly, easy to talk to and adjusted my needs in regards to my phone and internet needs straight away, as she listened and understood my current situation.
Made it a very easy and quick process.
Thoughtful and considerate support when it was needed most
Great customer service (special thanks to Shayoni C.), willing to take the time to talk through complex issues in detail and very understanding of my mother’s declining health.
The conversation was extensive and…
The conversation was extensive and fully answered my questions about my broadband contract.
My price was reduced and the download speed was increased
Would have given zero if it was…
Would have given zero if it was possible, little to no customer support, with increasing prices during contact period,
Arpa Bhattacharya
Arpa Bhattacharya was very helpful and compassionate. He was very friendly and the experience was easy.
Payal was efficient and had an enormous…
Payal was efficient and had an enormous amount of patience.
She explained everthing she was doing and made me feel very comfortable. An excellent technician
They have been very helpful and the…
They have been very helpful and the process of swapping phone contracts as be straightforward. Urmi Das has been the person that has helped with the process and been very professional.
Broadband successfully reconnected.
My internet Broadband connection was not working today. I phoned V4 and the customer representative Payal Chatterjee was very helpful knowledgeable and patient. The reconnection was successful with her help.
The lady was lovely and very helpful…
The lady was lovely and very helpful guiding me all the time
The ring back to me after I left a voicemail.
The ring back to me after I left a voice message.to enquire what was wrong with my Internet. They have truly improved compared to previous years. I’ve been a customer there for the past 6 years. The lady sorted my Internet, and it’s working perfectly. Thank you.
The advice was very helpful and…
The advice was very helpful and understanding the service I needed one again thank you for your cooperation in this matter
The customer service representative…ARPA BHATTACHARYA
The customer service representative Arpa Bhattacharya,was very helpful,professional and very clear with instructions so that my landline is now established.
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