Vacation Wiser Avis 

200
•
TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Year 4 of summer vacations. No complaints! Very convenient! Madeline and Jeff have been great every single year! My children have enjoyed Chicago, Gatlinburg, Glacier National Park in Montana, and now... Voir plus

Noté 3 sur 5 étoiles

So the travel agent was wonderful!! Responded to every text message and email with no problem at all. I specifically stressed the issue of having a person traveling with me on vacation who’s afraid of... Voir plus

Noté 4 sur 5 étoiles

I like being able to look up the locations and decide where I want to go. The way it was when I went on my first vacation. It was way easier. My agent I have no complaints but I enjoy navigating the d... Voir plus

Noté 5 sur 5 étoiles

Once I've learned about vacation wiser I've never looked anywhere else to book a trip. With the WONDERFUL and I mean WONDERFUL help of Jeff Austin all my bookings have been a success & accurate. He is... Voir plus

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

VacationWiser.com the premier Travel Now; Pay Later solution. Enjoy the convenience of easy payroll allotments and no finance charges. Offering up to 12 months to pay. Monthly reporting to the credit bureaus designed to build your credit history. VacationWiser.com a full service travel agency and your one stop financing solution!


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

200 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,9

Tous les avis

(200)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jeff has been super helpful

Jeff has been super helpful. He worked with me on my credit approval and always answered all my questions in a timely manner. He gave me choices of flights letting me know up front which would cost more or less for seats baggage etc he didn’t try and scam more money in places I may have never noticed. Very helpful

10 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

I have used this company for the last…

I have used this company for the last few years for activities and excursions for our vacations. Rich and Jeff are the BEST! I always email them what I want and they send me the options they have. Smooth transaction every time!

15 juin 2020
Avis spontané
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Réponse de Vacation Wiser

Thank you SO MUCH Katie. It is always a pleasure to do business with you. We really appreciate your taking the time to review us.

Jeff

Noté 5 sur 5 étoiles

I’ve booked 3 vacation through…

I’ve booked 3 vacation through vacationwiser. Always a pleasant, easy, and flawless experience. Will continue to use.

13 juin 2020
Avis spontané
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Réponse de Vacation Wiser

HI Amanda, Thank you for your outstanding 5-star review and for putting your trust in us. Your repeat business is the best compliment you can pay us. I'm hopeful you can share our name with your co-workers, family and friends. We are a secret to most people as we are now just beginning to get the word out.....

Eric

Noté 5 sur 5 étoiles

It is very convenient and easy to…

It is very convenient and easy to navigate. Love the flexible payments available as well.

10 mai 2020
Avis spontané
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Réponse de Vacation Wiser

Thank you, Kevin, for your review. Our aim is to make travel affordable for everybody by giving you the ability to pay over 12 months. I am glad this worked out for you.

Jeff Austin

Noté 5 sur 5 étoiles

Execellent customer service

Excellent customer service! Rich Gamble is the best!

27 février 2020
Avis spontané
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Réponse de Vacation Wiser

Thank you for the excellent review and for mentioning Rich by name. Rich goes above and beyond in finding fun and affordable vacations for his customers. Have a great trip.

Jeff

Noté 5 sur 5 étoiles

Review Richard Gamble

My agent was very patient with me when I had to change things over and over.

22 février 2020
Avis spontané
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Réponse de Vacation Wiser

Thanks, Christine, for taking the time to review us and for your kind words. We appreciate every review. I am glad we were able to help plan a great vacation for you.

Jeff

Noté 3 sur 5 étoiles

Pricing is too high

They need to improve on there pricing

18 février 2020
Avis spontané
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Réponse de Vacation Wiser

Thank you for your review. We appreciate all types of reviews, both good and bad, so we can improve our service and offerings. We recognize our pricing has to be higher than the marketplace because we permit customers to spread payments over 12 months. We are always looking at ways to keep prices down -- better purchasing arrangements with our vendors, better vetting of customers to avoid defaults, more attractive financing terms with our bank, etc. Our focus is on delivering a fun and affordable vacation to our customers.

Noté 5 sur 5 étoiles

Whenever I contact Vacation Wiser the…

Whenever I contact Vacation Wiser the staff is always courteous and swift to resolve my concerns and issues. I will definitely utilize this convenient service again. Thank You 😊

27 janvier 2020
Avis spontané
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Réponse de Vacation Wiser

Hello Tamara. Thank you for the review. We appreciate all reviews, good and bad, but I like good reviews a whole lot more. I am glad we were able to help you plan a fun and affordable vacation. We look forward to doing it again.

Jeff

Noté 4 sur 5 étoiles

They are good to go though

22 janvier 2020
Avis spontané
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Réponse de Vacation Wiser

Thank you, Darrell, for your wonderful review. We are very glad to hear you had an excellent experience. We look forward to working with you on another fun and affordable vacation.

Jeff

Noté 3 sur 5 étoiles

My first trip using vacation wiser

My first trip using vacation wiser. My expectations were high but I was let down by the representative and I always ended speaking to a manager. I plan on using the service again for another trip. Hopefully I won’t have the same representative.

22 janvier 2020
Avis spontané
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Réponse de Vacation Wiser

Thank you, Merri , for your review. We appreciate all reviews, good and bad, so we can learn how to improve our services.

I am sorry you did not have an excellent experience with our travel specialist. We strive to give all customers first-class service. While we cannot control the products themselves, we can make it easy and pleasant to create the vacation you want.

I am glad to see you plan on giving us another chance to book a fun and affordable vacation. We will do our best to meet your expectations.

Jeff

Noté 5 sur 5 étoiles

I loved the service it was great and I…

I loved the service it was great and I will be planning another trip.

21 janvier 2020
Avis spontané
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Réponse de Vacation Wiser

Thank you, Consolacion. We are very happy that everything went great and that you thinking about another trip with us. We look forward to helping you plan another fun and affordable vacation.

Jeff

Noté 5 sur 5 étoiles

Excellent Service

Excellent Service. :)
The flight was very good, the hotel was excellent.
Thank you and I look forward to using this service again.

21 janvier 2020
Avis spontané
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Réponse de Vacation Wiser

Thank you, Cynthia. We are glad you travel plans went smoothly and you enjoyed your trip. We look forward to working with you again.

Jeff

Noté 5 sur 5 étoiles

Great experience using vacationwiser

Great experience using vacationwiser. From booking until check in the process was very easy and my agent walked me through everything I would need to know. Best vacations I ever took have been with vacationwiser

21 janvier 2020
Avis spontané
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Réponse de Vacation Wiser

Thank you, Tonya. We are so happy you had a great experience. We love doing vacations and making people happy. We believe everybody is entitled to a fun and affordable vacation. We look forward to working with you again.

Jeff

Noté 5 sur 5 étoiles

They did a great job helping me make…

They did a great job helping me make the arrangements for my son and daughter-in-laws honeymoom!

21 janvier 2020
Avis spontané
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Réponse de Vacation Wiser

Thank you, Jill, for your review. We are so glad we were able to handle to book the honeymoon for you son and daughter-in-law. Thank you for choosing VacationWiser.com

Jeff

Noté 2 sur 5 étoiles

Way overpriced

20 janvier 2020
Avis spontané
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Réponse de Vacation Wiser

Thank you for your review, Lonnie. We appreciate all reviews, good and bad.

We realize our prices are higher than buying from other travel agencies or direct from the vendor. We have to take into account the various costs associated with financing -- not just the cost of money, but the number of defaults, and the infrastructure needed to review financing requests or follow up on people who do not pay. We offer credit to many people who would not qualify with other vendors because we take into account their employment status.

That being said, our program is not for everybody. Many people are able to obtain better terms based on a strong credit background. Our goal is to make travel fun and affordable for everybody.

Jeff

Noté 4 sur 5 étoiles

Everything went perfect

Everything went perfect. I just wish I knew more about the plane I was boarding and a date for final payment.

20 janvier 2020
Avis spontané
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Réponse de Vacation Wiser

Thank you for the review, Stephon. We are very happy you had a great trip. And, thank you for the suggestions. We introduced a new itinerary program at the end of November (about two weeks after we sent you your itinerary) that provides more information on different parts of the trip. This gives you more functionality to access a mobile and desktop version of your itinerary, along with the PDF version. This may helped you with the first part of your comment.

We are working on improvements to our website that will give customers access to their account so they can see their current balance and number of payments left to make. In the meantime, please email us and we would be happy to give you an update. I will send that to you in a separate email.

Jeff

Noté 5 sur 5 étoiles

Great Way to Pay for a Super Vacation!

I tried VacationWiser last year 2019, for a trip to the Dominican Republic. My Company had VacationWiser as an option under Discounts Programs. I enjoyed talking and working with the Travel Agents and followed their recommendations for best deals for my money. They facilitated a Fantastic Vacation for my family and we had it paid off through their program in no time at all.

20 janvier 2020
Avis spontané
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Réponse de Vacation Wiser

We are so happy to hear you had a great trip to the the Dominican Republic. It is a wonderful destination. Thank you for the review. We appreciate our customers taking the time to write. Can't wait to help you plan the next trip.

Jeff

Noté 5 sur 5 étoiles

Richard Gamble is the truth

Richard Gamble is the truth. This man takes the time for his clients. He is the reason why my experience is excellent along with the pricesx

20 janvier 2020
Avis spontané
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Réponse de Vacation Wiser

Thank you, Andie, for your kind words. I have forwarded your review to Richard. He is very concerned that each and every customer can have a fun and affordable vacation.

Jeff

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