Year 4 of summer vacations. No complaints! Very convenient! Madeline and Jeff have been great every single year! My children have enjoyed Chicago, Gatlinburg, Glacier National Park in Montana, and now... Voir plus
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Lisez les avis des autres
So the travel agent was wonderful!! Responded to every text message and email with no problem at all. I specifically stressed the issue of having a person traveling with me on vacation who’s afraid of... Voir plus
I like being able to look up the locations and decide where I want to go. The way it was when I went on my first vacation. It was way easier. My agent I have no complaints but I enjoy navigating the d... Voir plus
Once I've learned about vacation wiser I've never looked anywhere else to book a trip. With the WONDERFUL and I mean WONDERFUL help of Jeff Austin all my bookings have been a success & accurate. He is... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
VacationWiser.com the premier Travel Now; Pay Later solution. Enjoy the convenience of easy payroll allotments and no finance charges. Offering up to 12 months to pay. Monthly reporting to the credit bureaus designed to build your credit history. VacationWiser.com a full service travel agency and your one stop financing solution!
Coordonnées de contact
99 Sunnyside Blvd. Extension, Suite 101, 11797, Woodbury, Etats-Unis
- 1-800-358-2883
- vacationadmin@vacationwiser.com
- vacationwiser.com
3,9
Bien
200 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I will recommend vacation wiser to…
I will recommend vacation wiser to everyone. It’s the easiest vacation planning I have found and being able to break it down in payments that are deducted from your payroll makes it easier to go on more vacations.
20 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you, Melissa. It makes us so happy to hear from people like you. It shows that our system works. We look forward to working with you on your next vacation.
Jeff
They were excellent
They were excellent. I would recommend to fellow federal employees
20 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you, Jennifer. We are so glad we were able to provide you with a wonderful travel experience.
Jeff
Very happy
Absolutely love this company. It gave me an opportunity to take the love of my life to Mexico. Thank you very much
20 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you for the great review, Richard. It is our goal at VacationWiser to open travel to people who did not think they could afford it. We are so glad we were able to give you this experience.
Jeff
The resort was nice but was not at all…
The resort was nice but was not at all what I had requested. With this being my first time to Mexico I had no idea until I arrived that it was not what I had requested. Overall the trip was nice.
20 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you, Danyielle, for your review. We appreciate all reviews, both good and bad.
I am sorry you were disappointed in the hotel. The hotel in which you stayed has an excellent reputation and receives many wonderful reviews. I am not sure on what you requested or what you were looking for so it is difficult for me to respond in more detail. I would appreciate if you can email me directly to let me know what you were looking for or why this particular hotel did not meet those expectations. This will help us provide better choices for you in the future and help us with other customers looking to stay in this area.
Jeff
Where do I start
Where do I start. We have taken several cruises over the years and this was the first experience we have had with a travel agency that was Less then satisfactory! First, the communications with my planner were less then adequate. Our accommodations request was not even close to what we requested. I was told that I would receive 5 for Free on our Norwegian cruise which I did not, because your agent told me I would be receiving them and then when I received my cruise conformation they were not included. When I questioned him on why they were not there, I was told that he was not able to secure that promotion which was after the fact of being told I would be receiving them. I was very disappointed with the service that was offered to us therefore we will not be using your services in the future.
14 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you, Norman, for your review. We appreciate bad reviews because it shows us where we need to improve.
We clearly had an issue with our communication on your cruise and I apologize. We do our best to be transparent from the moment we start a conversation with a customer. It seems the travel specialist did not inform you that NCL offers two types of rates – a low, lead-in rate that does not include “Free at Sea” and the regular rate which gives up to 5 free items, such as Unlimited Beverages. You need to be in a position to make an informed choice – not just go with the least expensive. We have re-emphasized this program with all our travel specialists.
We take pride in bringing travel to many people who would not normally be able to afford it. Should you want to give us another try I will supervise your transaction to ensure it goes smoothly.
Jeff Austin
General Manager
I have used Vacationwiser for the past…
I have used Vacationwiser for the past two years and each time was an awesome experience. The process is quick and easy..I look forward to taking more vacations through Vacationwiser
14 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you, Daniel. We love it when our customers have wonderful trips. We, too, look forward to working with you again.
Jeff
Vacationwiser (Luther Sales)
I have been with Vacation Wiser (Luther Sales) for a few years now and believe me they have gone beyond my expectation. You can go on your vacation and pay after your return monthly or biweekly or start paying like I did in January and by the time of my vacation in October our cruise was paid for. I had included my hotel as well as out flight. Please do not forget to add insurance
14 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you, Sandra, for your wonderful review. We really appreciate it and we are so glad when our customers have a great trip. We look forward to working with you on your next trip.
Jeff
I have used this site more than once. A TRAVELER.
I have used this site more than once. For one, they REALLY Over Charge (a lot). Secondly, I have always had a problem with the reservation. And last but not least, I never have and still would not recommend this site to friends or family. There is no benefit for even using this site more than once. (Return customer).
14 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you, Gwendolyn, for leaving your review. We appreciate all reviews because it helps us to improve.
I recall that your trip involved miscommunication on the type of cabin you wanted. Fortunately, we were able to secure the preferred cabin in the end, although at a higher price than originally quoted. I apologize for the miscommunication on our part – as a result we provided additional education to our travel specialists on NCL’s “Free at Sea” program.
As for our pricing, our prices include a markup for the cost of financing, which make them higher than if you purchased directly from the cruise line or a travel agency. The benefit is that you can spread your payments over 12 months, and you have a fixed payment tied to your payroll. Our markup considers the costs of spreading out customer payments, providing credit approval, collections and when customers default. We are proud to say our program provides access for many people who would not otherwise be able to travel.
Should you want to plan another trip with us, I will work directly with your travel specialist to ensure it goes smoothly.
Jeff Austin
General Manager
I took a cruise
I took a cruise, gave the dates and location and they set it all up.It all worked out on the first try so we didn't have to go back and forth or change anything. When I had questions I got a timely response.
13 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you for your business, Angie. I am glad everything went smoothly. We look forward to working with you on your next trip.
Jeff
Planning my birthday trip to Montego…
Planning my birthday trip to Montego Bay by using VacationWiser was great. I will definitely use them again.
13 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you, Temple. It is always fun to celebrate a special occasion away from home. We look forward to working with you again.
Jeff
We had a great time and every step was…
We had a great time and every step was smooth. Will definitely use again.
13 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you, Ellen. We are so glad everything worked out well. We are looking forward to working with you on your next trip.
Jeff
This is my first experience with this…
This is my first experience with this company and I am very pleased at how smoothly I was able to get approved, enjoy my trip and the payments are doable. Thank you for this service. smile
13 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you, Dan. I am so glad you had a great experience. We take pleasure in opening up travel opportunities to more and more people every day. We look forward to your next booking.
Jeff
They are great did it all I had no…
They are great did it all I had no worries at all love it
13 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you, Benjamin. I am so glad everything worked out for you. We look forward to working with you on your next trip.
Jeff
This is a great company
This is a great company and the people genuinely care about you. I definitely would recommend them to anyone.
13 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you so much for your wonderful review. We appreciate your business and welcome the referrals.
Jeff
Excellent customer service
13 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you, Kenneth. We really appreciate the business and your kind words.
Jeff
Easy and Convenient option for…
Easy and Convenient option for travel...
Sales team is not always the friendliest but the services provided makes it tolerable.
13 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you for your business, Christie. I am sorry you did not have a great experience with our sales team. We will strive to do better next time.
Jeff
I've used Vacationwiser for 4 trips and…
I've used Vacationwiser for 4 trips and all of them were great.
13 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you, Victoria. We really appreciate all your business.
Jeff
The whole experience with Vacationwiser…
The whole experience with Vacationwiser was fast and easy.
13 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you, Linda. I am glad we were able to make it easy for you and hope you had a great time.
Jeff
Happy Anniversary
Excellent customer service. Best Value for the money. We had an awesome time celebrating our 6th Anniversary!
13 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you, Anthony and Kizzy. I am so glad you had an "awesome" trip. Looking forward to helping you on your 7th anniversary.
Jeff
Great experience!
My representative was professional, prompt, courteous, thorough and patient.
13 janvier 2020
Avis spontané
Réponse de Vacation Wiser
Thank you, Anitra, I am glad you a had a great experience with your travel specialist.
Jeff
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