Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The team was courteous, responsive, and professional with me, and their technical abilities with my software programming were speedy and top-notch. I'll be turning to them again for future retrofit wo... Voir plus

Noté 5 sur 5 étoiles

Ordered and paid for map update after having questions efficiently answered. Loaded into Audi TT MMI. It said it was loaded but nothing was visible in the menus or on map. Requested help. After sev... Voir plus

Noté 5 sur 5 étoiles

My VAG unit was in trouble and required an emergency update. I contacted the staff at VAG and got an immediate reply informing me how they could help. I purchased a firmware update and got sent with i... Voir plus

Noté 5 sur 5 étoiles

I was bit worried due to negative reviews here, but still ordered infotainment update for Seat car. The support was very helpful and was able to get me exact version for EU region that I needed. Every... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Préparateur automobile

Écrit par l'entreprise

VAGupdate is your premier destination for all things Volkswagen, Audi, Seat, Skoda and more. We are passionate about these iconic brands and committed to providing exceptional service to our customers. VAGupdate Automotive LLC is a company under U.S. law with headquarters in New Mexico, USA. Address for mail: 1209 MOUNTAIN ROAD PL NE, STE R, Albuquerque, NM 87110 Whatsapp Line: +1 (201) 479 95 96 Email: admin[at]vagupdate.com VAGupdate Automotive LLC is registered and authorized VAG workshop. Business ID #7910509 | VAGupdate Automotive LLC | Domestic Limited Liability Company


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

64 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Vehicle software project

The team was courteous, responsive, and professional with me, and their technical abilities with my software programming were speedy and top-notch. I'll be turning to them again for future retrofit work.

13 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

I have requested a refund after they…

I have requested a refund after they gave me a useless update file for 88$ for updating and solving absolutely nothing ever, no glitches has been fixed, no system changes at all, NOTHING, after i asked him for refund they start saying bad words and racism for the jewish community, ( they think i am jewish cause i am fron israel ) I am not jewish but this is absolutely disgusting reply from a employee working in company, I WILL POST THIER REPLY, i wishh i can post images to show it,

Me:Please send me a proof of the refund.

Vagupdate:We will not spend even 1 more second for you. We have issued refund. You will get it within 3-5 days. Contact your bank for details.

Me:😂😂😂😂😂😂😂😂
Me:I didn't get something from me, everything was from your fake file.

Vagupdate:Listen idiot Jewish. You know nothing about how e-commerce is working. You have accepted terms of business before the payment and during registration to our website. This is a legal contract in law. Terms of business says if you have downloaded the file and installed you do not have the right to ask for a refund. You have downloaded the file, installed it. So you have no right to ask for a refund. But we have submitted your refund due to a customer request. Because you have reported you are unhappy. Ok no problem we do not need your money. We are not a scammer and thief like your jewish community. Now please shut up and do not waste our time anymore. You have zero IQ to understand the situations. Do not waste your time as well. You have been banned from using our services anymore. Now enjoy your cheap useless skoda car.

Me:Am not jewish😂😂
Me:Noo please 😂😂😂😂
Me:I forgot to tell you i got Bmw 2021 too 🤣

15 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Safety Camera map update for M.I.B2.5

Ordered and paid for map update after having questions efficiently answered. Loaded into Audi TT MMI. It said it was loaded but nothing was visible in the menus or on map. Requested help.

After several emails, it was determined the issue may be in my MMI system. I was offered a refund and accepted that. Waiting for refund now. So hopefully all sorted and good.

8 février 2026
Avis spontané
Noté 5 sur 5 étoiles

My VAG unit was in trouble and VAGupdate saved my unit

My VAG unit was in trouble and required an emergency update. I contacted the staff at VAG and got an immediate reply informing me how they could help. I purchased a firmware update and got sent with instructions and received more help via their WhatsApp. They have been amazing and helped me restore my unit back to normal. Will recommend to anyone having trouble with their units needing an emergency download.

18 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

I bought the firmware but had some trouble installing it at first. The support team was awesome — after a few tries, we finally got it installed. Now the issues with Android Auto disconnecting and Bluetooth lagging are completely gone. Thanks again!

29 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️


Excellent service from Vagupdate!
I had an issue with my VW radio not playing any sound. VW claimed it needed extensive troubleshooting, but Vagupdate quickly created a file that brought the sound back – fast and easy! Very professional and efficient service. Highly recommended if you want things solved without hassle.

Best regards from Denmark 🇩🇰

28 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

CarPlay was activated on my car

CarPlay was activated on my car, after a month of searching for a solution from the manufacturer, I always got a response that they didn't have a solution, VAGupdate activated it for me and everything was as they said, thank you very much for every compliment.

3 septembre 2025
Avis spontané
Logo de VAGupdate Automotive LLC

Réponse : VAGupdate Automotive LLC

Thanks for your order and trust. We tried to do our best.

Noté 2 sur 5 étoiles

Have a problem with android auto

Have a problem with android auto. Checked with vagupdate.com if the update would resolve the issue. They claimed to have contacted dealer and confirmed that the update would resolve the issue. It didn't. Before ordering we had comnversation via WhatsApp, we agreed that if the update didn't resolve the issue i could apply for a refund. Now they refuse to refund the money

12 août 2025
Avis spontané
Logo de VAGupdate Automotive LLC

Réponse : VAGupdate Automotive LLC

Hello. You said you are having a problem with Android Auto. But in fact your Android Auto function was completely disabled by factory. It is clearly written on product page that firmware updates do not enable any disabled function. You have downloaded firmware, installed it and updated your car. So it means order is delivered. We have also provided you coding changes for your car but your car has SFD2 protection and you could not do required changes. We can still offer your SFD2 unlock service.

Noté 5 sur 5 étoiles

Audi A4 MHI3 Red menu unlock, taillights animation from RS

I was in contact with VAGUpdate Team due to error message in my MHI3 Unit where after installation software 4xxx by myself from version 3xxx red Engineering menu was blocked. They unlocked red menu as well as they upgraded my MMI to latest software version, they flashed telemetrii module, gateway and unlocked taillights animation in my Audi a4 b9 from 2019.
All was done within 3hrs via remote location.
I am very satisfied and confirm their 100% professional service.
They have a knowladge and practise in different module flashing so if you have an issue with Audi car feeling free to contact them.

28 juillet 2025
Avis spontané
Logo de VAGupdate Automotive LLC

Réponse : VAGupdate Automotive LLC

Thanks for your order and trust. We tried to do our best.

Noté 5 sur 5 étoiles

Great service from VAGupdate…

Great service from VAGupdate following a failed update on an infotainment system they managed to enable the otherwise locked engineering menu and proceed with the update. I wouldn’t hesitate to recommend them!

11 août 2025
Avis spontané
Logo de VAGupdate Automotive LLC

Réponse : VAGupdate Automotive LLC

Thanks for your order and trust. We tried to do our best.

Noté 5 sur 5 étoiles

100% amazing

100% amazing! Team was thorough and was willing to work directly with me via remote to ensure car was fixed properly. As well took the time to even insure my tools were working properly! Will use for anything I need in the future.

21 juillet 2025
Avis spontané
Logo de VAGupdate Automotive LLC

Réponse : VAGupdate Automotive LLC

Thanks for your order and trust. We tried to do our best.

Noté 5 sur 5 étoiles

Fast answer and support!

Fast answer and support! 15min. after paying, the latest version of the MMI FW was on my laptop. Excellent work!

15 juillet 2025
Avis spontané
Logo de VAGupdate Automotive LLC

Réponse : VAGupdate Automotive LLC

Thanks for your order and trust. We tried to do our best.

Noté 5 sur 5 étoiles

Everything good

I was bit worried due to negative reviews here, but still ordered infotainment update for Seat car. The support was very helpful and was able to get me exact version for EU region that I needed. Everything works great, I don't quite understand where the negative reviews come from, but I have not tried other products from them. Maybe only thing, I'd say is that the prices are little bit high.

18 avril 2025
Avis spontané
Logo de VAGupdate Automotive LLC

Réponse : VAGupdate Automotive LLC

Negative reviews are coming from fake publishers to make money. They are asking for money to remove their negative reviews. We are trying to fight with them. Thanks for your support sir.

Noté 5 sur 5 étoiles

MMI coding

Had an issue with MMI coding. The gentleman installed all nessesary drivers and stayed remote logged in nearly 8 hours until he completed the job successfully. I can’t thank you enough. Highly recommend!!!

9 mars 2025
Avis spontané
Logo de VAGupdate Automotive LLC

Réponse : VAGupdate Automotive LLC

We are always trying to do our best. Thanks for your patient sir.

Noté 5 sur 5 étoiles

I had a problem with my new VAS6154A

I had a problem with my new VAS6154A. Mr. Joseph came online, spend time until he solved the problem. I have seen and used the services of a few companies but I can tell you honestly that no company is as real as VAGUPDATE with true professional staff. Once again I express my sense of gratitude to Mr. Joseph for his skill and professionalism and the way he patiently cares for his customer.

6 mars 2025
Avis spontané
Logo de VAGupdate Automotive LLC

Réponse : VAGupdate Automotive LLC

Thanks sir. We always trying to do our best for best customer satisfaction.

Noté 5 sur 5 étoiles

Total pros

Total pro.. had my MIB2 updated in no time and all touchscreen and CarPlay flakyness resolved.

3 octobre 2024
Avis spontané
Logo de VAGupdate Automotive LLC

Réponse : VAGupdate Automotive LLC

Thanks for the review. MIB updates which we provide helps to use your infotainment system to run flawless.

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