Amazingly comprehensive list of clays. Brilliant choice and free samples delivered quickly. I will be ordering in quantity as soon as I have tried them all out. I am impressed by how such a traditiona... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very pleased with Valentine Clays. Helpful and very accommodating staff to a non ceramic specialist. Was able to sample small batches of clay before buying in bulk. Very speedy delivery, quicker than... Voir plus
L'entreprise a répondu
I've only had one problem with the product when two bags of clay had small pea-sized lumps in them. Collection from Valentine's has always been problem free and bulk delivery was timely and efficient... Voir plus
Brilliant comms and helpful Staff with regards product order and material specs. Couldn’t fault, more so when finally arriving to collect a couple of days later. Thank you
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In the heart of the Potteries, Valentine Clays is the world-leading manufacturer of clay supplying industry and the studio pottery community globally, with over 40 distributors located in places such as India, Dubai, Australia and of course Europe. Choose from over 100 clay products that have been specifically developed to suit a potters every need, whether a beginner or professional.
Coordonnées de contact
Valentine Way, ST4 2FJ, Stoke on Trent, Royaume-Uni
- 01782 271200
- sales@valentineclays.co.uk
- valentineclays.co.uk
4,8
Excellent
172 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The price is good
The price is good. The delivery was next day. I had free post and packing with a code. I haven't unwrapped the clay yet but it looks good. There was also a very good choice.
25 février 2023
Fast order processing
Fast, prompt order processing enabling me to get my goods collected quickly.
23 février 2023
First time using valentines clay
First time using valentines clay, website very clear and easy to use and will certainly come back for more
19 février 2023
Good customer service…
Good customer service where you can actually speak to a person. Prompt delivery and prior notifcations of this.
3 février 2023
Good Service
Easy to order and arrived swiftly in good condition. It was the best price available. I will order from Valentine Clay again :)
18 janvier 2023
Very good service
It was easy to order, simple to pay and the clay arrived quickly. I had to make an enquiry though as I didn’t get an order acknowledgement which would have been helpful. But the clay is superb.
3 janvier 2023
Great quality and great price
Very high quality clay with fast friendly delivery. I would definitely recommend and will be using valentine's again in the future.
20 janvier 2023
Great, friendly, helpful service
Kept me up to date with my clay order, checked timings for delivery and were very helpful with technical issues surrounding the clay I was buying
16 janvier 2023
very fast delivery.
16 janvier 2023
As ordered
As ordered. Great communication with delivery driver. Delivery was spot on and as close as I needed it to be to store the delivery.
17 janvier 2023
Great delivery went the extra mile to…delivery
Great delivery went the extra mile to get it to me
13 janvier 2023
Wonderful people
5 janvier 2023
Always use Valentine Clays and those…
Always use Valentine Clays and those service is Herat. Communication really good and clay always arrives on time.
10 janvier 2023
Fantastic customer service
Fantastic customer service! Will definitely be coming back for my clay in future.
19 décembre 2022
Don’t trust the ‘your order is ready’ emails!
Called the office on receipt of my ‘your order is ready for collection’ email to confirm my order was ready, before I drove almost an hour to collect. I’d only ordered some clay samples as I’ve been having issues with my last lot of CWE and some slip to test. Arrived to find the free clay samples ready for me, but the actual slip I’d ordered wasn’t in stock. Fair play, the lady in the office did say they would ship it for free when it comes back into stock, but a couple of hours of my life I’ll never get back! A bit disappointing that the office staff tried to brush it off as a computer glitch, but I had called and interacted with a human to confirm my order as this isn’t the first time I’ve travelled there for my order to be incomplete. There you go - I was willing to let it go, but this is the third request to review my order on trustpilot, so obviously the computers are taking over from the humans!
1 janvier 2023
Fantastic product- quick service.
20 décembre 2022
Always good service and good product
Always good service and good product. Greta at helping when you need it and friendly with it.
21 décembre 2022
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.