Amazing service. Unit arrived with 30 hrs of ordering. Well packed etc. Would recommend and will use again.
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Lisez les avis des autres
Good value, quality product and great service. The radiator I bought was missing one of the chrome end caps (manufacturer error) - a quick phone call, no quibble… two spare caps arrived within 24 hour... Voir plus
Agreed to give full refund due to faulty TRV valve then stopped replying to messages on eBay when requested return address. Having to dispute the transaction with my bank now. The guarantee they offer... Voir plus
L'entreprise a répondu
Excellent products and very competative prices - these were quality TRV valves, weighty & solid, not at all like the cheap looking ones you can get elsewhere for almost the same price!! Well packed &... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
We sell a large range of Radiator Valves. Priding ourselves on our choice, quality and customer service.
Coordonnées de contact
Unit 3 Parc Caer Seion, LL32 8FA, Conwy, Royaume-Uni
- 01492 593336
- info@valvekings.com
- valvekings.com
4,5
Excellent
293 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Les gens ont aussi consulté
Simple checkout procedure and quick…
Simple checkout procedure and quick free delivery. Perfect thanks.
26 septembre 2025
Very helpful staff
Very helpful staff, proactively contacted me to ask a question about my order
24 septembre 2025
Maybe Valve kings, certainly not radiator kings
I ordered a radiator and valves, which were in stock and were marked to be delivered the next day (if ordered before 2 pm, I ordered at 12:36 pm). I received tracking details and was pleased to see expected delivery on the next day. However, only the valves arrived, no sign of the radiator. No new tracking details were shared. I contacted customer support and received a message the next morning saying the radiator would arrive that day. Again, a full time waiting, but no delivery. Contacted customer support again and I was told it would be chased and someone would call me back. This again didn't happen, so I had to contact them yet again. Finally, the next day I received some new tracking details and my radiator arrived later that day. Much later delivery than advertised, and we had to rebook the plumber. Not great!
29 juillet 2025
Réponse de Valve Kings
Apologies to hear the slight delay with your radiator. As the radiator you ordered had a central glass mirror it is shipped with a specialist courier who are in the main extremenly good with their delivery dates, handling of goods and email communication. On this occasion it would appear the valves from your order were delivered next day but the radiator missed the next day overnight transfer.
Prompt delivery.
29 juin 2025
Arrived on time and eell boxed
Arrived on time and well boxed. Radiator looks to be of good quality.
23 février 2025
10/10 Fantastic company to deal with…
10/10 Fantastic company to deal with plus very helpful and informative when phoned for technical information, so will definitely be using these guys again
28 février 2025
Quick and helpful
25 février 2025
Great product delivered quickly
27 janvier 2025
Great service
Great service. Quick and efficient. Fast delivery. Would definitely use again.
27 janvier 2025
Excellent price quality recommend and delivery
Excellent price quality and delivery. Just what you need!
5 janvier 2025
Clear and bright shower squeegees
My shower squeegees and fittings are excellent. The customer service, five year warranty and free delivery are First Class.
29 décembre 2024
Do not trust this company with your…
Do not trust this company with your hard earned money. Ordered some panels, delivery was late delaying the fitter which cost us money. They had no idea what was happening with the delivery as couldn’t contact the supplier. Arrived late and the delivery driver propped the panels against the wall. We had them fitted a week later and none of us realised until we tried to click them together that the delivery driver had actually bent them by putting them on the wall. There was nothing on the box to say lay flat like they usually do with things that bend. Valve kings response was the instructions were in the box, bit late really!!! The delivery driver took a photo of them against the wall which I requested and valve kings refused to give it to me as they know they bent them. So 600 pounds later we are left with some bent panels and no refund as we got sole blame from the company for trying to fit them. As I said the bend was not noticeable. They refunded me a measly £50 delivery cost, cheers. Please don’t bother I wouldn’t want anyone being in the same position as us. Saved hard to get what we wanted and we are so sad about it. I wish I’d just bought them from somewhere more reputable which listened to customers instead of ignoring them. Send me the photo valve kings and I can take this further
15 novembre 2024
Avis spontané
Réponse de Valve Kings
Good morning, as per previous correspondence we will keep the response to the facts of the order. The shower panels which you ordered and have been delivered, are now fully fitted. At no point whilst the panels were in your possession or during installation did we receive any communication from yourself or your installer regarding any issues in relation to the panels.
If you had any concerns relating to the quality of the panels, like any other product which we supply in good faith, they should not have been installed. At which point our standard returns procedure would have been available to have these replaced or refunded.
We have still yet to see the issue, we have just been informed by you of the following “Our fitter has come to fit them and realised the panels have bowed, they have been fitted but they are really not great” You took the decision to have the products installed with no prior communication with us about this. This could also be related to how they have been stored or installed as we are purely speculating at this point.
Regarding the delivery, yes you are correct these were delayed due to a 3rd party courier issue and we have since refunded the delivery charge in full.
Had to return a towel radiator which…
Had to return a towel radiator which had a dodgy box to begin with; I used interparcel courier and Valveking refused to refund me anything - saying that the courier sent it with damaged box and unsaleable condition.
I could only get back under £30 from the courier cover.
Valvekings should have been more courteous and given me a partial refund at least.
Item ordered 0614CC Curved Chrome Towel Rail - 600 x 1400mm -
Fuel Type : Central Heating
18 novembre 2023
Avis spontané
Réponse de Valve Kings
As with any change of mind return it is your responsibility to pack the item suitably for transit and take out the level of insurance cover you require with your chosen courier. We received the item back badly damaged, missing parts and not fit for re-sale.
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