Amazing service. Unit arrived with 30 hrs of ordering. Well packed etc. Would recommend and will use again.
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Lisez les avis des autres
Good value, quality product and great service. The radiator I bought was missing one of the chrome end caps (manufacturer error) - a quick phone call, no quibble… two spare caps arrived within 24 hour... Voir plus
Agreed to give full refund due to faulty TRV valve then stopped replying to messages on eBay when requested return address. Having to dispute the transaction with my bank now. The guarantee they offer... Voir plus
L'entreprise a répondu
Excellent products and very competative prices - these were quality TRV valves, weighty & solid, not at all like the cheap looking ones you can get elsewhere for almost the same price!! Well packed &... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
We sell a large range of Radiator Valves. Priding ourselves on our choice, quality and customer service.
Coordonnées de contact
Unit 3 Parc Caer Seion, LL32 8FA, Conwy, Royaume-Uni
- 01492 593336
- info@valvekings.com
- valvekings.com
4,5
Excellent
293 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Les gens ont aussi consulté
Lee is a great help at Valvekings
Lee is a great help at Valvekings, knows what he is talking about and really does care about making sure you have the right product and matching accessories to go with it.
25 septembre 2024
Excellent products and very competative…
Excellent products and very competative prices - these were quality TRV valves, weighty & solid, not at all like the cheap looking ones you can get elsewhere for almost the same price!! Well packed & fast tracked shipment too.
5 septembre 2024
Excellent Courier but Quality Control could be better
Prompt Service with excellent courier.
However slightly disappointed with the quality of this particular radiator in that the chromed wall bracket was significantly bent.
This must of left the factory like this as there was no damage to packaging or the chrome itself.
Normally we would have asked for a replacement but with a carefully placed bead of caulking, it will not be seen.
Apart from this the product does look amazing once fitted.
1 septembre 2024
Réponse de Valve Kings
Thankyou for the positive feedback on the product overall and apologies that you had an issue with one of the brackets. If you had contacted with an image we would have got this resolved for you right away and this still stands.
The make and product I wanted at a good price. Many thanks.
Great. The make and product I wanted at a good price. Many thanks.
26 août 2024
Good website
25 juillet 2024
Rad valves easy to order and quick…
Rad valves easy to order and quick delivery. Not installed yet but look a good quality
3 juillet 2024
A great service
5 juin 2024
All good
All good
Excellent price, great service
Just let down by washers missing
But other than that 👍
7 juin 2024
Hassle Free
So easy from start to finish. Absolutely no hassle - easy to order and pay and goods were despatched in 40 mins with delivery the next morning. Packaged really well too will definately recommend this company to family and friends.
2 mai 2024
I was sent the wrong radiator but…
I was sent the wrong radiator but customer service sorted out the issue and the correct one arrived 1 week later. Good company to deal with.
28 mars 2024
Great product and excellent delivery!
1 avril 2024
BUYERS BEWARE!!
BUYERS BEWARE!!! 2 massive mirrored radiators arrived smashed to pieces. Valvekings accused plumber of manhandling items and point blank refused to accept any responsibility that the item had arrived broken. Valvekings refused to refund an item that had been fitted. It had NOT been fitted (it was completely smashed, why would it be fitted?!)
As with other complaints on here, Valvekings will adopt sarcastic defence strategies to appear "reasonable". There is no discussion if you report a problem. You will be ignored.
Trader drags out attempts at dispute resolution until the buyer gives up trying to resolve things. This is apparent in other reviews too. We wish we'd dug deeper into what negative reviews said about valve kings (which discuss exactly this kind of poor treatment) instead of seeing the good ones we wanted to. In addition, valves are terrible quality (plastic and brittle/flimsy).
Don't trust a company the other side of the country to send you an item like this in the post. Go to a reputable trader. Inspect your items and take them away yourself. Customer services can only be tested when there's a problem. Easy to be nice when things are easy.
14 février 2024
Avis spontané
Réponse de Valve Kings
A fabricated review in response to the customer opening a chargeback, despite being well outside of the agreed returns period. Evidence was provided by both parties to the case and the customer did not receive the outcome they had hoped. Our customer service, quality of product and general level of service can be reflected in our overall review score. We go above and beyond for our customers and we have a clear and fair returns policy which we follow. There will always be customers who do not follow policy and use the review request in a malicious manner.
all good very pleased
28 janvier 2024
Exactly what I expected
29 janvier 2024
exemplary customer service
exemplary customer service, great prices, really helpful good company
15 janvier 2024
Brilliant good quality product and fast…
Brilliant good quality product and fast delivery thank you
13 janvier 2024
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