Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Purchased a MS Office product at a great price but had trouble getting the license key to work. It kept saying that I had two installations and was only allowed 1. I contacted support via email and t... Voir plus

Noté 5 sur 5 étoiles

My experience with this seller is great. The software installed on my computer worked as described. I would certainly buy any advertised product from this seller. The good thing is that they walk you... Voir plus

Noté 5 sur 5 étoiles

Purchased Microsoft from Vaneyo & had much trouble activating. For many days I was back & forth with customer support. They never gave up on me and finally we/they came up with the final solution. I'... Voir plus

Noté 1 sur 5 étoiles

Totally lacking in any communication skills. Obviously selling volume licenses that have been grossly overused. Microsoft even recognizes them as "not valid product codes". Now waited two days for a... Voir plus


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

85 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 36 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

This company is literally scammer!!

This company is literally scammer!!! Company is so fake. Don’t be fool to be trapped with the cheap price like me. I believe all the good reviews about them are fake. Waste time and money!!!

5 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Ordered Microsoft office 2016 for my…

Ordered Microsoft office 2016 for my windows7 machine (yes an old project machine), unfortunately it would not install due to a missing " Kernel32.dll" file. Vaneyo gave me instructions on how to overcome this error, but the error still prevented the installation. I the end they provided me with Office 2013 which was installed without any problems. Thank you Vaneyo.

21 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. I had problems activating the license and microsoft help was impossible to follow
Contacted Vaneyo customer support and they solved the problem with one easy to follow email
Goood product, great price and excellent service
Highly recommended

17 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Microsoft Office Pro 2024 - avoid!

Ordered and received an email with the download link and license key provided within a few minutes.

However ... this didn't work as the license had all the activations used. I followed the support instructions in the download email and provided a screenshot of providing so they could provide Confirmation ID.

No reply received so I emailed again and was given dumb insttructions to uninstall and reinstall - clearly that's not the issue and I had provided the screenshot as per their installation email so they could provide the Confirmation ID.

I requested either the Confirmation ID, or a valid license key, or a refund.

4 emails later and they haven't replied so I'm doing a reverse charge from my card provider to get a refund.

The reviews on TrustPilot show I'm not alone in this happening - clearly sometimes Vaneyo are either providing bogus license keys, or not managing them properly as they are providing ones which are fully used.

You might be lucky and get a valid license, or you might not (as per 20% of the one star reviews).

I'd recommend avoiding this company and buying a license elsewhere.

15 janvier 2025
Avis spontané
Noté 4 sur 5 étoiles

Eventually OK

After a couple of issues I was able to successfully activate my Office software. Hopefully it's a permanent activation but only time will tell. Support was a little on the slow side but it was during a holiday period so I shall forgive Vaneyo on this occasion.

2 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

I purchased 2021 Microsoft Office…

I purchased 2021 Microsoft Office package 02 Dec 2024 x 5, license when I entered the product key I received an error message. I contacted Vaneyo customer support - I was sent a new product key, a day later, and to iook a few attempts to set up correctly
I then attempted to load the same package to a second laptop, which also created errors again had to contact Vaneyo and again was sent a new product key.
This didn’t work , and contracted Vanyo several times concerning he second installation
Plus the 1st license was only used to check the Outlook part of the product only utilizing the first license, which was inferior because there were ads , and needed to purchase a separate licenses for Microsoft to remove the Ads
I requested a refund as I believe the product was unsuitable and hadn’t used the product to the full use it was intended to
After contacted several times I reached a stage where I was totally frustrated from the responses and ended up removing the product and opting to purchase directly for Microsoft
I believe their customer support is totally lacking, more interested in selling the products and they don’t really care how their product performs etc

I sent emails virtually every other day form 02 December top 08/ 09 Dec to try and resolve the issues and refund, with no solutions to date
I also believe the left hand doesn’t know what the right had is doing, although the emails to resolve the license problems and refund were sent to their customer services back and forth until the 10th December I was sent a new email on the 19th December requesting info so they could assist- WHAT???

RATHER PURCHASE A PRODUCT FROM A COMPANY THAT HAS MORE Customer support AND can cover what they are selling, IN FULL

19 décembre 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus