Months later and still no response from my last review. Requested more details like the customer services were actually moving forward with sorting the issues. Then nothing. Previous revie... Voir plus
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Lisez les avis des autres
Recommended from another trades man. From ordering online to receiving 2 days later, the product is well made, strong and easy to put together. Pricing is great and allowing you to save hundreds... Voir plus
Great product and ordering/delivery was quick and easy. Simple to assemble and install. I used glue and a few more screws than were supplied after historic experience with squeaky shelving. These... Voir plus
Had a great experience with them, many phone calls from both side to make sure what I was getting was the best possible fit for my van. Fantastic service from start to finish
À propos de l'entreprise
Écrit par l'entreprise
"We offer a range of quality accessories, aftermarket extras, custom styling upgrades for all the popular makes and models of vans on sale in the UK. Whether you are looking to improve the interior or spice up the exterior of your van. Vanimal also design and manufacture ply racking and shelving units. Our easy to assemble racking is designed to withstand the rigours of everyday use while still being lightweight; perfect for any van owner. Available as single units, pairs or in various multi-rack combinations."
Coordonnées de contact
Vanimal, Mackella Park, Tutin Road, DL7 9UJ, Leeming Bar, Royaume-Uni
- 01677 428794
- sales@vanimal.com
- vanimal.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Great web site
Great web site, easy to find what you are looking for. delivery was fastened on time, the racks are great quality and look great in the van.
Very happy with my van racking and…
Very happy with my van racking and quality product
Had a great experience with them
Had a great experience with them, many phone calls from both side to make sure what I was getting was the best possible fit for my van.
Fantastic service from start to finish
Good sevice and quality product
Good sevice and quality product. This is the third time we've used them.
Recommended from another trades man
Recommended from another trades man. From ordering online to receiving 2 days later, the product is well made, strong and easy to put together.
Pricing is great and allowing you to save hundreds of pounds from other companies. Highly recommended, will use again if i have another van to kit out.
Great product
Great product,
However, out of the three sections, one section was a bit#h to make rigid😎👍
Absolutely perfect product
Absolutely perfect product
Great quality
Well installed and a superb price
Great product and ordering/delivery was…
Great product and ordering/delivery was quick and easy.
Simple to assemble and install.
I used glue and a few more screws than were supplied after historic experience with squeaky shelving. These ones are silent so far.
Will add that the edges are very sharp and I cut myself several times so worth knocking the corners down with a bit of 180grit.
Months later and still no response from…
Months later and still no response from my last review.
Requested more details like the customer services were actually moving forward with sorting the issues. Then nothing.
Previous review -
Lose your product promise to find out more information, 3-4 emails of trying to chasing up and nothing.
Should have read the reviews. Highly disappointed. Will be contacting my back to see if they can solve this due to Vanimals negligence.
Transit Courier.
The van rack system I bought is very robust, and fitted in to the back of the van very easily.
It looks smart, and was easy to install.
Great products and service
Great products and service. Exceptional customer service received from James dealing with a minor issue that was resolved quickly.
Great product, but poor assembly instructions
I purchased some adjustable racking for the rear of my ID Buzz. Delivery was prompt and the condition of the product was excellent. The racking is good quality and looks great in the van, but I found the installation instructions really frustrating, hence the 4 stars. There wasn't a video on the website that covered my specific product, and the PDF assembly document was not helpful. I worked it out in the end, but it took longer than it should have done.
Love the racking in my van
Love the racking in my van. Why didn’t I do this sooner! Everything is now so easy to get to and perfectly organized!

Réponse de Vanimal
A first class product
A first class product , supplied and delivered as advertised.
Simple to put together and once fitted looks the part and does the job it was bought for perfectly.

Réponse de Vanimal
Very happy with the racking
Very happy with the racking. Top quality and speedy delivery

Réponse de Vanimal
AVOID THIS ARGUMENTATIVE AND EGOTISTICAL COMPANY!
Argumentative customer service and items received were not fit for purpose, poor manufacturing and did not fit the vehicle as described.
I have proven with photos and videos that the product they sent me is cheap, misaligned, poorly manufactured and honestly in my opinion was embarrassing to have this in my van.
Vanimal did offer 50% refund, but I declined this as this was just an insult and in any case it was going in the bin.
I’d be better off buying an IKEA PAX and using that as racking.
I’ve clearly got to his nerves, and I will continue to voice my opinion on the company until I get my money back.
This will be the most expensive £300 sale they have ever made.

Réponse de Vanimal
Avoid them.
I wouldn't bother to use this company again, customer service is shocking and appalling and the products they sell are not up to a good standard of quality.
I bought some black headboard racking for my vivaro bulkhead.
Every "easy fit" slot needed adjustment to build the racking properly, and they sent the a wrong piece for the top shelving part, meaning nothing lined up at all and I couldn't finish building it! Contacted vanimal about this and was basically blamed first that its my fault it wouldn't fit, and was asked to send a short video as to what the problem was, did what was asked and never heard anything back from them. Obviously washed their hands of the issue, i had to butcher the racking together to make it usable at least. Also the black on the hexaboard just chips off straight away. Poor quality. Poor service.

Réponse de Vanimal
Delivered quickly
Delivered quickly, well made, easy to put together and very solid and looks great too

Réponse de Vanimal
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