I didn't expect buying a used van to be this satisfying, but Van National delivered. As someone who's seen their fair share of disappointments I can happily say everything was smooth and easy, Sco... Voir plus
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I recently dealt with Toby at Van National and the whole experience was spot on from start to finish. He was knowledgeable, responsive, and made what can sometimes be a stressful process feel stra... Voir plus
L'entreprise a répondu
Needed to replace an old van asap, starting looking online early one morning, found just what I was looking for and requested info, got a call back around 9.30m from Ryan w, I'm double busy so didn't... Voir plus
Dealt with Toby and his customer service was excellent from start to finish. I did everything online, opted for Home Delivery and 5 days later the Tipper arrived in fab condition! Really fairly priced... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Quality VAN Retailer of STOKE-ON-TRENT We have a fantastic range of previously loved vans for sale at fantastic discounted prices. With over 30 years motor trade experience, we provide a professional and relaxed buying experience, understanding that time is money. All vehicles are ready to drive away the same day, having been thoroughly checked over, serviced and MOT'd where required and all HPI clear. Competitive finance packages are available as well as ZERO deposit finance, VAN NOW VAT LATER finance and also extended warranties. We can offer national delivery and all vans are available to purchase over the phone, so no visiting the dealership or travelling is required, saving you time and money.
Coordonnées de contact
CLARENCE HOUSE, ST31AZ, STOKE-ON-TRENT, Royaume-Uni
- 01782 680099
- sales@vannational.com
- vannational.com
4,9
Excellent
1 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Got a van from Scott nice and…
Got a van from Scott nice and professional good service
Thank you John
20 février 2026
Avis spontané
Réponse de Van National
Thank you for your feedback, John! We're pleased to hear Scott provided a professional and positive experience. We’ll be sure to pass on your thanks.
Best regards,
Van National
Van purchase
Lewis was very professional welcoming great service thanks mate
21 février 2026
Avis spontané
Réponse de Van National
Thank you for your kind words! We're delighted to hear Lewis provided professional and welcoming service. We’ll be sure to pass on your thanks.
Best regards,
Van National
Réponse de Van National
Thank you for your feedback! We're pleased to hear that Ryan made the process smooth and enjoyable. We’ll be sure to pass on your kind words.
Best regards,
Van National
Second time I've bought a vehicle from…
Second time I've bought a vehicle from Van National. Dealt with Ryan, absolutely brilliant. Faultless
20 février 2026
Avis spontané
Réponse de Van National
Thank you for your continued support! We're delighted to hear that Ryan provided an excellent experience again. We truly appreciate your loyalty and look forward to helping you in the future.
Best regards,
Van National
I recently purchased my latest addition…
I recently purchased my latest addition to the fleet. Ryan was extremely helpful from the outset. Really helpful, knowledgeable and accommodating, without being pushy. I found this a breath of fresh air, compared to some places I have used before. This place was so well stocked with a wide variety of good quality vans. I would highly recommend.
16 février 2026
Avis spontané
Réponse de Van National
Thank you for your fantastic feedback! We're thrilled to hear that Ryan provided such helpful, knowledgeable, and accommodating service. It’s great to know you found our van selection and quality to your satisfaction.
We really appreciate your recommendation and look forward to assisting you again in the future!
Best regards,
Van National
Lewis was fantastic and made the whole…
Lewis was fantastic and made the whole process easy and straight forward.
19 février 2026
Avis spontané
Réponse de Van National
Thank you for your feedback! We're delighted to hear Lewis made the process easy and straightforward. We’ll be sure to pass on your kind words.
Best regards,
Van National
Great experience with Ryan
Great experience with Ryan. Very professional and efficient
19 février 2026
Avis spontané
Réponse de Van National
Thank you for your great feedback! We're pleased to hear Ryan provided a professional and efficient experience. We’ll be sure to pass on your kind words.
Best regards,
Van National
This is the 4th van I’ve bought from…
This is the 4th van I’ve bought from here, great service. Vans priced right and after sales service is 5 ⭐️
19 février 2026
Avis spontané
Réponse de Van National
Thank you for your continued support — we truly appreciate you coming back to us for your 4th van! It’s fantastic to hear you’re happy with both our pricing and aftersales service. ⭐
We look forward to helping you again in the future!
Best regards,
Van National
Excellent service
Excellent service, Tom was very polite and knowledgeable.
19 février 2026
Avis spontané
Réponse de Van National
Thank you for your kind feedback! We're delighted to hear Tom provided excellent service and that you found him polite and knowledgeable. We’ll be sure to pass on your comments.
Best regards,
Van National
Conor was great from the start
Conor was great from the start. Everything went smoothly from the part ex of my car to picking up the van. Very quick and efficient. Thanks.
10 février 2026
Avis spontané
Réponse de Van National
Thank you for your great feedback! We’re pleased to hear Conor made everything smooth and efficient from part exchange through to collection. We’ll be sure to pass on your thanks.
Enjoy your new van! 🚐
Best regards,
Van National
Jacob was very professional throughout…
Jacob was very professional throughout the process and put my mind at ease during the purchase of my new van
18 février 2026
Avis spontané
Réponse de Van National
Thank you for your kind feedback! We're delighted to hear Jacob made the process smooth and put your mind at ease during your purchase. We’ll be sure to pass on your comments to him.
Wishing you all the best with your new van! 🚐
Best regards,
Van National
Absolutely Fantastic from start to Finish !!!!
Absolutely Fantastic from start to finish !!!!
Adam Hobley from the Longton Branch was more than exceptional . A credit to your company .
After going through a difficult few weeks without a van we nipped into the branch to have a look and Adam was great asked what we needed, budget etc that's it we were sold . We are a small family run business and he took the stress out of this for us sorted everything out paperwork, tax etc , went through a full vehicle check with us and he could not be more helpful and thorough.
If you are looking for a van Adam and van national are a definite must .
Thanks again for all your help 10/10
Maxine
Abbotts Roofing Ltd
17 février 2026
Avis spontané
Réponse de Van National
Dear Maxine,
Thank you so much for your fantastic review! We’re delighted to hear that Adam provided such exceptional service and helped take the stress out of getting you back on the road. We understand how important that is for a family business, and it’s great to know everything from paperwork to the vehicle handover was clear and thorough.
We truly appreciate your recommendation and wish Abbotts Roofing Ltd all the very best with the new van!
Kind regards,
Van National – Customer Care Tea
Toby was fantastic start to finish
16 février 2026
Avis spontané
Réponse de Van National
Thank you for your feedback! We're glad to hear Toby provided a fantastic experience from start to finish — we’ll be sure to pass it on.
Best,
Van National
Toby tobymade it nice and easy
Toby made it nice and easy. Fantastic member of your team
16 février 2026
Avis spontané
Réponse de Van National
Thank you for your review hope we see you in the future - van national
Scott was a great help
Scott was a great help, answered all questions and concerns I had. Smooth process
14 février 2026
Avis spontané
Réponse de Van National
Thank you for taking the time to leave a review - Van National
Me and my Mrs came in to van national…
Me and my Mrs came in to van national to get a van to covert into a camper from start to finish toby was incredible and really helpful with any questions we had. I will be on the market again soon for another van and will definitely be coming back here to get it!
14 février 2026
Avis spontané
Réponse de Van National
Thanks Chris for the great review lovely to hear, we will be sure to pass on your review to Toby see you soon - Van National
Jacob was easy to deal with
13 février 2026
Avis spontané
Réponse de Van National
Thank you for leaving us a review much appreciated - Van National
Réponse de Van National
Thank you for taking the time to leave a review - enjoy your vehicle - Van National
Collect my new van today
Collect my new van today, over the moon
I was welcomed by Jacob, who’s looked after this sale from day 1 - fantastic service.
Great company great people
6 février 2026
Avis spontané
Réponse de Van National
Lovely to hear Jason thank you so much for your lovely comments - Jacob does look after his customers nice its appreciated - Van National
Traded in my old Wildtrak and purchased…
Traded in my old Wildtrak and purchased a replacement with Ryan Wheatcroft handling the sale. I have bought from Van National previously and wish that Sales Staff, as competent as they are, had more autonomy. Waiting around for a ‘Managers decision’ is sometimes painful. That aside, couldn’t fault the sale through Ryan.
7 février 2026
Avis spontané
Réponse de Van National
Thank you for your review, I will pass your comments on to our Sales Managers as this seems a fair point to make, Van National
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