I didn't expect buying a used van to be this satisfying, but Van National delivered. As someone who's seen their fair share of disappointments I can happily say everything was smooth and easy, Sco... Voir plus
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I didn't expect buying a used van to be this satisfying, but Van National delivered. As someone who's seen their fair share of disappointments I can happily say everything was smooth and easy, Sco... Voir plus
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I recently dealt with Toby at Van National and the whole experience was spot on from start to finish. He was knowledgeable, responsive, and made what can sometimes be a stressful process feel stra... Voir plus
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Needed to replace an old van asap, starting looking online early one morning, found just what I was looking for and requested info, got a call back around 9.30m from Ryan w, I'm double busy so didn't... Voir plus
Dealt with Toby and his customer service was excellent from start to finish. I did everything online, opted for Home Delivery and 5 days later the Tipper arrived in fab condition! Really fairly priced... Voir plus
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Quality VAN Retailer of STOKE-ON-TRENT We have a fantastic range of previously loved vans for sale at fantastic discounted prices. With over 30 years motor trade experience, we provide a professional and relaxed buying experience, understanding that time is money. All vehicles are ready to drive away the same day, having been thoroughly checked over, serviced and MOT'd where required and all HPI clear. Competitive finance packages are available as well as ZERO deposit finance, VAN NOW VAT LATER finance and also extended warranties. We can offer national delivery and all vans are available to purchase over the phone, so no visiting the dealership or travelling is required, saving you time and money.
CLARENCE HOUSE, ST31AZ, STOKE-ON-TRENT, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Toby was very helpful and the sale went smoothly 👍🏻

Réponse de Van National
I recently bought a car from Tom Hassall and had a great experience. He was knowledgeable, upfront, and professional throughout the entire process. He communicated clearly, answered all my questions with confidence, and made the whole buying experience smooth and straightforward. Everything was delivered exactly as promised and right on time. It’s rare to come across someone so reliable and easy to deal with - I wouldn’t hesitate to recommend him.

Réponse de Van National
Just bought a great pickup with a pretty comprehensive warranty from Van National and it was a breeze from start to finish. Thanks Tom!
The truck's in great condition, and their attention to detail was exemplary.
Wouldn't hesitate to buy from Van National again: this is the kind of dealer that gives you confidence over the product and the service.

Réponse de Van National
Followed everything through Ryan was really helpful

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Perfect sale process - easy straightforward and second time buying a van, spot on

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Great service from Toby, Van received in a clean tidy condition and on time.

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Excellent service, Toby was great to deal with, would highly recommend

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Really good service and really friendly staff, specially toby who i dealt with

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Toby made my life so easy at van national, purchased my new van with no problems at all,
Highly recommend van national and toby the sales advisor

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Really good service Toby was really helpful from start to finish and went above and beyond for me.
Would recommend

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Van national are a great company to buy a vehicle from. Connor was more than helpful and made the whole process smooth. Excellent service !

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Bought my ford transit connect for from van national and I have to say the service and the customer care is absolutely brilliant and my sales man Alex was brilliant through the whole process made the buying process a breeze so I definitely recommend van national to anyone that’s looking for a van they will certainly take care of you and thank you Alex

Réponse de Van National
Alex was very professional and personable throughout the whole business transaction.
Every aspect of the deal was clearly explained, which made the buying process pleasurable.
I would highly recommend Vannational when making your next van purchase.

Réponse de Van National
Legit company with a broad choice of vans available. I dealt with Scott Bentley who was great initially however once I had put the £500 deposit down he was hard to get a response from then onwards. I eventually got the van after some uncertainty, however I have emailed them since and he doesn’t seem to be responding now that I have paid them.
The van was supposed to get a full valet prior to purchasing but I don’t think this was even done as there was mould in the air vents and moss on the roof of the van upon receiving it.
The van was also supposed to get an MOT before being handed over but this was not the case. I was advised that they would pay the bill of the next MOT however due to their recent communication standards I find this hard to believe.
I think van national have a really good set up and could be a brilliant company but customer service is poor and could definitely be improved.
Due to this experience I would probably avoid in future.

Réponse de Van National
Tom was really helpful throughout the whole process and explained everything to me perfectly. The communication was also really good on the phone and emails. I also felt the company gave me a fair price for my car on the part exchange. Would definitely recommend to others

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Jacob made the whole buying experience incredibly smooth. He sold me a great van at a fair price, and he was genuinely enjoyable to work with from start to finish. Honest, helpful, and easygoing. I’d happily recommend Jacob to anyone looking for a reliable vehicle and a stress‑free process.

Réponse de Van National
Quick simple. Great handover. Honest and to the point.

Réponse de Van National
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