Hi second time I’ve ordered windows both times windows did not fit flush especially this time , transit rear windows were about 1 inch out at the top when when the glass was flush . The response was p... Voir plus
L'entreprise a répondu
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Hi second time I’ve ordered windows both times windows did not fit flush especially this time , transit rear windows were about 1 inch out at the top when when the glass was flush . The response was p... Voir plus
L'entreprise a répondu
Great experience. First time using this company, easy online ordering, very quick delivery. Parts fitted as they should. No problems fitting. Ordered the rear barn door spoiler, rear bumper protec... Voir plus
The window for my van is just perfect. Arrived in excellent condition only a couple of days after ordering it. They are very easy to install. Cutting the door panel is probably the hardest part of the... Voir plus
Super fast ordering system easy pick up from warehouse friendly staff upon collection. Great product and simple to fit looks the part and does what it's supposed to do. Beautiful reception with a s... Voir plus
Styling & Conversion Accessories For Pimping Your Van . Based in Sileby, Leicestershire
Unit 1, Manor Drive, Sileby, LE12 7RZ, Leicestershire, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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The windows came on time and llok great in the van A1
Great service, delivery was fast and well within the 2 days, communication fantastic, fitted 2 windows to my vehicle and the quality of the product made this easy. would recommend and use again.
I incorrectly order front cab curtains for my 2018 crafter ,I had also expected the curtains to be thermal. They weren't just black out type so that was also incorrect, after contacting and sending pics as requested the labe actually said sprinter ? Anyway I took them back as local ,only to receive a partial refund by quite alot due to my error and the small print Thanks from an Ex customer
The new sliding door window and universal window arrived rapidly and well-packed. Surprisingly one friend and I fitted them in one day. No instructions are included, but the staff were happy to help with a quick phone call on Saturday. It is tricky to get the universal windows cut-out size worked out. I ended up with a small leak in the sliding door widow, fixed with the addition of a little more bonding.
Fantastic service and product. Very fast delivery. I'm already recommending to others. I will use them again.
Was nice experience and kind service, everything arrived with on Northern Ireland like miracle.
Recommended
Easy to use website, ordering and delivery when said. Product looks good, but not yet used.
Quality products that fit well and look great.
Bought 4 windows for my van which arrived promptly and in good condition.
Went to fit said windows and found only 1 fitting kit which fits 2 windows.
Contacted customer service who were pleasant but informed me I needed to purchase another kit at £33 plus postage £40 total.
Maybe an oversight by me but having spent £400 on windows I'd expect the fitting kit included.
I was sent a voucher for free postage so tried use that to buy fitting kit.
Voucher had expired before deadline stated, contacted customer service again who agreed to extend voucher but as yet hasn't happened.
Fitting kit I did receive had a nozzle missing.
Overall, good product slightly let down.

Réponse de VanPimps
Tried calling you 3 times concerning my order and each time no answer other than telling me to phone back in 5 minutes. Only received half my order but impossible to talk to anyone
Ordered side steps for Citroen Relay L2 was told they won't fit the 2019 model but took a chance, and they fit perfectly. Got great service from VanPimps, good company to deal with, thank you but maybe you need to amend your information for the black aluminium side steps for Relay/Jumper/Boxer and Ducato L2 models.
GREAT COMPANY ALWAYS GO THE EXTRA MILE TO HELP, SPEEDY DELIVERY AND TOP QUALITY ITEM
Bought a full set of windows for my MSRT Transit custom rear nearside window has black ceramic down leading edge same as offside but the doors are different widths consequently blocking vision looking out as well as bottom for wiper blade , I should have been informed of this problem as they claim they sell hundreds , but I am the first to complain ! Story of my life ! There answer was when I hang a curtain it will not be seen , really ! Bet if they had a 45k van would they be happy , still no reply

Réponse de VanPimps
Window arrived with an 8cm scratch on it, called up and they said we had to provide a photo, did this and they only offered a 20 percent discount even though the consumer rights act says we are entitled to a full refund or replacement free of charge without any inconvenience to ourselves. Also their terms and conditions say you only have 14 days to let them know about damaged goods this is completely misinformed it doesn't matter what they say in their terms and conditions this is not in line with the consumer rights act of 2015 for faulty items please don’t listen to them. We did however report this within the time frame specified in their terms and also did everything they asked. Really disappointed as we wanted to buy many more things from them including a side opening window. Expected better from a van life company.
Update they sent out a replacement window so I have changed this to 3 stars. The reason it isnt 5 is they did not offer this as an option until after I complained with our consumer rights and wrote this review. Their initial email only stated they would offer a partial refund so it isn't quite as their response makes it seem. It should always be an option to replace it or refund and that should have been stated without us pointing out our rights and they are misinforming people by saying they only have 14 days to report a fault. This is untrue and against the consumer rights act.

Réponse de VanPimps
windows are great the shipper fedex wasnt that great box rip open and wet and the free bit that u sent was not in box not van pimps fault
Product is great quality. Was delivered in a couple of days. Only problem I have is that I bought the fitting kit with the adhesive. As soon as I started putting the adhesive on I knew there wouldn't enough. Had to put a really thin bead of adhesive on and sure enough, it leaked. Fitting kit needs to have 2 tubes of adhesive in it.

Réponse de VanPimps
Travelled here to purchase some side windows and fitting kits. Extremely helpful and very friendly. Windows all fitted now and very happy with the quality thank you van pimps
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