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Lisez les avis des autres

Noté 1 sur 5 étoiles

Hi second time I’ve ordered windows both times windows did not fit flush especially this time , transit rear windows were about 1 inch out at the top when when the glass was flush . The response was p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience. First time using this company, easy online ordering, very quick delivery. Parts fitted as they should. No problems fitting. Ordered the rear barn door spoiler, rear bumper protec... Voir plus

Noté 5 sur 5 étoiles

The window for my van is just perfect. Arrived in excellent condition only a couple of days after ordering it. They are very easy to install. Cutting the door panel is probably the hardest part of the... Voir plus

Noté 5 sur 5 étoiles

Super fast ordering system easy pick up from warehouse friendly staff upon collection. Great product and simple to fit looks the part and does what it's supposed to do. Beautiful reception with a s... Voir plus

À propos de l'entreprise

  1. Atelier de mécanique automobile

Écrit par l'entreprise

Styling & Conversion Accessories For Pimping Your Van . Based in Sileby, Leicestershire


Coordonnées de contact

  • Unit 1, Manor Drive, Sileby, LE12 7RZ, Leicestershire, Royaume-Uni

  • vanpimps.co.uk

3,6

Moyen

TrustScore 3.5 sur 5

321 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(321)

18 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Ordered some black side bars for my…

Ordered some black side bars for my citroen Relay van. Nice product, packed well and timely delivery.
Order went very easily.
The bars were a bit fiddly to fit as instructions didnt say what fixings went where so it took a bit of working out. Also the instructions suggest that the fixings should be tightened with a torque wrench but no torque setting on the instructions.
Once fitted though the product is very nice and gives a nice look to the van.

25 mai 2024
Avis spontané
Noté 3 sur 5 étoiles

Great curtains, missing parts

Great curtains, very speedy delivery! However we were missing the curtain end stoppers and all of the screws. Tried to contact on two occasions but gave up. Unable to find email to contact

2 mai 2024
Avis spontané
Logo de VanPimps

Réponse de VanPimps

Hello,

We do apologise this was missing from your order. If you could send an email to help@vanpimps.co.uk with your details and we will of course get these sent out for yourself.

VanPimps.

Noté 3 sur 5 étoiles

The rear window that I bought wasn't…

The rear window that I bought wasn't the best fit it didn't sit flush to the tailgate frame I nearly returned it but in the end I hammered the frame a little then used f-clamps to force the glass flush a bit of a nightmare really

4 mai 2024
Avis spontané
Logo de VanPimps

Réponse de VanPimps

Hello,

We do apologise you had issues with one of our products. If you could send an email to help@vanpimps.co.uk and we will of course get this looked into for yourself.

VanPimps.

Noté 1 sur 5 étoiles

Leaking window

Sliding window supplied by their commercial partner Trade Van Windows to the company doing my conversion. The slider leaks, when my fitter contacted them they openly admitted it's a known issue and the best they could offer was to send a new endstop and some silicone sealer to "fix it yourself". Really not acceptable, if the product is faulty it needs replacing not bodging. Presumably if that doesn't fix it it becomes my fault for not "doing it properly" Really, really very poor. Suggested to my fitter he switches supplier.

9 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

The windows I've ordered fit PERFECTLY

The windows I've ordered fit PERFECTLY. No bowing outwards or inwards. Perfectly aligned to the panel. The ONLY gripe I would say is the amount of primer given isn't enough. I received realistically enough for one window. Bonding adhesive wasn't so bad one tube per side is about spot on. But a little less stingey with the primer would have been useful 😉

9 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing product

Amazing product ! Amazing price ! Amazing delivery !
Bought Crafter 2+1 seat and steering wheel cover , black with grey superb .
⭐️⭐️⭐️⭐️⭐️ all round experience 👍

Stewart

29 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Superior service

From communications to delivery which was very fast the cab curtains are of beautiful quality and a great fit.
We would totally recommend VanPimps and if we need any items in the future will be ordering from them again!

24 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and delivery

So impressed with how quick the service is at Vanpimps. Arrived in good time and excellent quality. I’m not at the stage to fit in the windows yet but I’m sure they won’t disappoint! I’ll definitely be back to order more products for my van build :)

27 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

purchased a Renault master window for a…

purchased a Renault master window for a short wheel base low roof van
it stated in their description that it would be slightly over sized but it did not state it was for a high roof van so I purchased it and it wouldn't fit I asked if they could provide the correct size and they couldn't and they said if I wanted to send back it would be my problem to pay postage and that a certain percentage would be taken off the amount I paid for it this has been a crap service considering this is my family car and this is all they offer maybe had more to your description wouldn't use this company again

17 avril 2024
Avis spontané
Logo de VanPimps

Réponse de VanPimps

Hello,

We do apologise you feel this way.

I can confirm that these windows will fit the standard roof however as stated in our product description and window page "These windows are oversized and cover the whole panel, not just the recessed area." This was advised to yourself through your support ticket with our customer service team.

As the window is fit for purpose, the sizing is just not to your liking, the return is deemed as an unwanted product. As per our terms and conditions a 15% restocking fee is added to the return due to this. "5.3.3.1 Unwanted goods can be returned within 30 days from date of delivery. Goods returned within 14 days of delivery date can be refunded or credited. Goods returned after 14 days of delivery date will be issued with a credit note only. A restocking fee of 15% will apply to all unwanted goods that are returned to us."

We apologise for any inconvenience caused.

VanPimps.

Noté 2 sur 5 étoiles

Great windows, shame about the hole.

Thank you for your response. Please can you send me a new one. Please can you check its not also got a hole? Also any tips on removing the old one? Something to counter the bonding?

Thank you.

Ordered windows for back of Citroën Relay and both sides. The drivers side window has an opener. I'd read after purchase some comments about leaks. Fitted mine Saturday and noticed a small hole in bottom of external opener frame.
I messaged Van Pimps, and sent photos. They said it will be fine, suggested belt and braces I fill the hole with bonding. Which I've now done. The windows look great and were a perfect fit. Due to cost you'd have expected no holes, and a better response.

14 avril 2024
Avis spontané
Logo de VanPimps

Réponse de VanPimps

Hello,

Thank you for your feedback. I have looked into this and can see you had emailed our customer support team on the 14th of April regarding a small hole in the exterior of your window. You had asked if this would cause an issue and supplied images. Our team had replied on Monday the 15th of April to say there should be no issue with this however a small bead of bond could be applied to be sure. We advise this first as removing a fitted window to be replaced can be a lot of work however, if you would have preferred a replacement window to be sent out we can do this for yourself.

We apologise for any inconvenience caused.

VanPimps.

Noté 5 sur 5 étoiles

Smooth purchase and delivery

Smooth purchase and delivery, product as described, fitted glass to van today with excellent results, will be purchasing other items again very soon - thank you

12 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Great windows, great company

I bought 4 windows from van pimps and I’ve fitted two so far. What can I say the windows do what windows do and the quality is great. The bonding kit that comes with the windows too is all that you need.

16 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Great aftermarket rear high level smoke…

Great aftermarket rear high level smoke brake lights. Easy to fit and worked with just plug and play. A definite improvement to my old red plastic lights and really makes the rear of my black transit custom look more slick.

8 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

MUST DO BETTER !

Spent £230 ordering items from them fine no problem they took my money quite efficiently ....looking for a item they dont list but should 100% have (second window driver side curtains) so far made 7 calls been promised and been waiting for a call back for 2 days no answers to emails .
Receptionist said today she has 45 call backs to make and made it sound like that was some how my fault ....Three times ordering the same items ( curtains) since 2017 they have yet to get an order correct , honestly there has to be better companys out thre to deal with find one it will be worth it in the long run.

9 avril 2024
Avis spontané

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