Vape At Door UK Avis 

652
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The prices are hard to beat not overpriced like the high street shops, good deals. The most important is they delivered as promised, no delays and very good packaging to keep the product safe.

Noté 5 sur 5 étoiles

Excellent service as always. Very fast delivery and all vapes are great value. I have been using this company for years now and wouldn't ever go anywhere else. Dan is very efficient and helpful. T... Voir plus

Noté 5 sur 5 étoiles

I have been using vape at door a while now and I won’t use any other company. Top vapes at cheap prices, excellent quality and products. Communication is excellent Iv never had a problem, if one of my... Voir plus

À propos de l'entreprise

  1. Magasin de vaporiseurs

Écrit par l'entreprise

Discover unparalleled vaping ease with 'Vape at Door'! Your ultimate destination for a wide range of vaping products, all conveniently delivered to your door in the UK.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

652 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 57 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(652)

137 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Would definitely recommend

Site was recommended by a friend and they were right easy to order great price and a quick delivery. If there are any issues with order they contact you immediately.

Would definitely recommend

5 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Customer Service

I have used this company and can honestly say that their customer service is second to none, in fact the best I've had to date. They are kind caring and understanding and go out of their way to see that the customer is very well looked after.

5 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

The usual great service and fast…

The usual great service and fast delivery the vapes and replacement pods were of great value and quality best vape company I have ordered from and will be returning for more in the future great job guys and girls

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent company

Excellent company. Prompt delivery. I will be ordering with them from now onwards. Highly recommend. Thank you🙏🏼

21 février 2026
Avis spontané
Noté 3 sur 5 étoiles

Delivery was quick but I have had to…

Delivery was quick but I have had to throw one away as once I replaced it it leaked and as there wasnt clear instructions to follow for changing them it may been user error, picking the replacement was a bit of a nightmare as the site isnt easy to navigate

4 février 2026
Avis spontané
Logo de Vape At Door UK

Réponse de Vape At Door UK

Hi Marie,

I hope you’re doing well, Dan here from Vape At Door UK.

Thank you for your review, and I’m really sorry to hear about the issue you experienced with the replacement and the difficulty navigating the website. I completely understand how frustrating that must have been, and I sincerely apologise for the inconvenience caused.

If you ever need help changing replacements or using any device, please feel free to reach out to me directly via email or WhatsApp, and I’ll be more than happy to guide you step by step. I can also help you find products much more easily if you’re ever unsure.

Kind regards,
Dan

Noté 5 sur 5 étoiles

Excellent service all around.

I have been using this company for a long time now and have only ever had 2 blips which was sorted out rapidly and very professionally by Dan who is extremely helpful.

I would never buy anywhere else and I've recommended this company to lots of my family and friends.

By far the best service I have ever used.

Excellent all around.

Thank you for everything.

10 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely Brilliant service

Absolutely Brilliant service. Great offers, fast shipping, very helpful and really quick reply’s to my emails.
Delivery was super fast and free.
Wouldn’t use anyone else now I’ve found a reliable company with a fantastic service.
Massive variety and plenty of stock in my vapes and flavours.

1 février 2026
Avis spontané
Noté 5 sur 5 étoiles

All you need

I have been ordering from VAD for some time, I’ve never had any major issues, and the very minor one I had was put right almost immediately, without any fuss.
Shout out to Dan
He gives any query his personal attention and things are absolutely perfect.
I wouldnt vape shop anywhere else.

29 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

After taking my order and payment you…

After taking my order and payment you contacted me to say most of it was out of stock offered full units instead of refills , poor management of stock control, has happened several times

7 janvier 2026
Avis spontané
Logo de Vape At Door UK

Réponse de Vape At Door UK

Hi Trevor,

I hope you’re doing well. Dan here from Vape At Door UK.

Thank you for your feedback, and please accept my sincere apologies for the inconvenience caused by this out-of-stock issue. You’re absolutely right to expect better consistency, and I’m genuinely sorry that this has happened more than once.

To be completely transparent, these issues usually come down to two main factors: occasionally, suppliers send stock that doesn’t meet our quality standards and has to be disposed of, and at other times supplier deliveries are delayed or cancelled without proper notice. I understand, however, that this shouldn’t become your problem.

Unfortunately, the product you’re after is currently fully out of stock due to the manufacturer not supplying it at the moment. I know how frustrating this is, especially as a loyal customer, and I want to make sure you feel looked after.

As a gesture of goodwill, I’ve created a 10% discount coupon for you: Trevor10%OFF. While I know this doesn’t fully resolve the issue, I hope it helps ease things a little. This code is for anyone who have seen this review and would like a bit of goodwill on their next order.

If you’d like recommendations for suitable alternatives or need any help at all, please don’t hesitate to let me know.

Kind regards,
Dan

Noté 5 sur 5 étoiles

Vape

A big thank you for my order. And very quick delivery to. Many thanks all.

22 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Above and beyond customer service !

They went out of their way when a product I order was no longer I. Stock to find me a replacement! Clear open and honest communication throughout, have used many times and never had a problem. Quick fast delivery and products are always as described and of high quality!

16 janvier 2026
Avis spontané

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