vapefast.co.uk Avis 

145
•
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

dont order from them, so...i have ordered a a vape tank, was waiting for delivery for three days, on forth day i have receive an email that my order is cancelled and i will receive an refund, why they... Voir plus

Noté 4 sur 5 étoiles

Edited** Since placing this review i had a phone call from the company who were happy to exchange the faulty vapes. Customer service, although a little slow to respond, was good and the issue w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very easy to find the exact e-cigs that I needed. I was a little cautious at first due to some negative reviews but they mainly complained about non-working devices or burning devices (burning is usua... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered and paid via bank transfer and I hadn’t seen the payment had been rejected by my bank. I’d tried to contact via email and Facebook and the messages bounced as I think there is a technical d... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vaporiseurs
  2. aussi dans
  3. Bureau de tabac
  4. Maché en ligne
  5. Magasin de batteries
  6. Magasin de cigarettes électroniques

Écrit par l'entreprise

Vape fast UK’s largest online vape eliquid store and supplier of disposables devices, vape kits, vape pods, vape tanks and replacement coils. Our mission is to supply you with the simplest quality e-liquids and vape hardware at the simplest possible prices. OUR STORY Vape Fast opened Vape Superstore’s doors (online and in Manchester) back in 2016. Originally created to be a specialist vape shop that brought legitimate product choices and better quality to vapers, we’ve since expanded to supply the foremost comprehensive range of products within the UK. By trading online and on the main street our aim was to be an accessible resource for people that wish to try before they buy also as catering to those too far to go to a store . Since then, Vape Superstore has grown considerably. In 2018 we also released our first e-liquid range, exclusive to our stores and website


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

145 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(145)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I've used vape fast for a while now and…

I've used vape fast for a while now and they are great. Fast delivery and engage well to ensure I get exactly what I'm after.

27 août 2022
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Réponse de vapefast.co.uk

Thank you for leaving us review.
We are happy to know that you always find what you are after.
Sincerely

Noté 5 sur 5 étoiles

excellent costumer service

Trusted company, fast and excellent costumer service

27 août 2022
Logo de vapefast.co.uk

Réponse de vapefast.co.uk

Thank you for leaving us review.
We are happy to know that you are satisfied with our services.
Sincerely

Noté 1 sur 5 étoiles

Cheated shipment

I would like to change my opinion but I can not because when I did not hold my parcel it turned out that she was lost. You sent me a second order and it took 4 days, but the device had a burned heater and a defect of oily oozing right into my mouth. I am so sorry I lost my time and money. good luck in deceiving people! :(

25 août 2022
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Réponse de vapefast.co.uk

I am sorry to hear that, as per details there is no such communication about such issue. The items are shipped in brand new and sealed condition. If there was any genuine issue please feel free to write to our team at help@vapefast.co.uk and they will be more than happy to address your concern.

Noté 1 sur 5 étoiles

DONT EVEN BOTHER, BECAUSE THEY WONT!

I received a faulty item and spent a week trying to contact them through email and phone just to be ignored, when I finally did get through to someone they were just rude to me and refused the refund claiming "the vape is no use to us", like it was ever any use to me either? It's broken.They act like scam artists who once they have the money don't seem to care about sending you something that's even functional. I couldn't be more dissatisfied and disappointed in the product and level of service, I genuinely didn't think online scam companies like this even still existed. Save yourself the trouble and order elsewhere.

*I've Had to edit this because vapefast is now trying to have it removed. Seems to show they know they're in the wrong and want all evidence removed.

20 août 2022
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Réponse de vapefast.co.uk

Hello,
I am sorry to hear that, if you have order from us kindly share your details or where have you contacted us to check it for you.
Sincerely

Noté 5 sur 5 étoiles

Good customer support and very helpful

Good customer support and very helpful. I called the staff to the change my address when my parcel was dispatched and they made sure I get the next day. Best service ever.

14 août 2022
Avis spontané
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Réponse de vapefast.co.uk

Thank you for leaving us review.
We are happy to know that.
Sincerely,

Noté 5 sur 5 étoiles

I ordered at 3:55pm and got my order…

I ordered at 3:55pm and got my order next day!
I happen to make a mistake and it was promptly fixed as well.
Highly recommended with huge vape items to chose from specially the disposables flavours.
Spot on! Highly recommended!

14 août 2022
Avis spontané
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Réponse de vapefast.co.uk

Thank you for leaving us review.
We are glad to assist you and we appreciate your recommendation.
Sincerely,

Noté 5 sur 5 étoiles

24 hour delivery

24 hour delivery. Fast and responsive. Must try in the UK.

14 août 2022
Avis spontané
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Réponse de vapefast.co.uk

Thank you for leaving us review.
For any query feel free to contact us.

Noté 5 sur 5 étoiles

i made an order on this site for the…

i made an order on this site for the first time but somehow my adress got wrong , i reach them and explained what happend, they give me a refound and then i made a new order! i recomend!!!

9 août 2022
Avis spontané
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Réponse de vapefast.co.uk

Thank you for leaving us review. We are glad that our support team promptly addressed your concern.
For any query feel free to contact us.

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