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Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolutely horrendous customer service. I ordered 2 x Berry Lemonade Elux vapes, received 2 Pink Lemonade instead. I contacted them on both email and Facebook messenger and I’ve been ignored ever sinc... Voir plus

Noté 5 sur 5 étoiles

A fantastic vape company.Stock a wide variety of all things vape.Helpful customer service team.An easy to navigate site with all the information you will need to make your perfect vape choices.Always... Voir plus

Noté 5 sur 5 étoiles

Fantastic company they didn't have the brand I wanted but sent me a much larger capacity vape x 2 . Brilliant communication and updates. Cannot fault cigma vape. Definitely a new long staying custome... Voir plus

Noté 5 sur 5 étoiles

The ordering proccess was super easy, and my vape arrived earlier than expected. I had a few questions about the product, and the customer service team was really helpfull. The only slight issue wa... Voir plus

3,4

Moyen

TrustScore 3.5 sur 5

102 avis

5 étoiles
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1 étoile

Aucune trace de demande d’avis

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3,4

Tous les avis

(102)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Terrible. Avoid.

Terrible. Avoid.
Ordered 31st March paid for next day delivery. Still no sign a week later and no response from customer services.

31 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam

No matter what you order, they always send you wrong flavour, and wrong amount.
Tried to contact customer service several times, but they wont answer.
Two orders and almoust 300 pound.
Scam

3 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered from here twice now both times…

Ordered from here twice now both times the orders were wrong, the customer care is shocking tbh they don’t reply to any emails and it took me about 7-8 weeks to get my money back for the first order, I’m now in the process of trying to get the money back for the second order but I’m sure that won’t happen for a few months. If you like to get your cash robbed from you then this is definitely the place to go if not stay well clear.

18 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam

Scam. Order was wrong and incomplete also wrong flavours. The customer care is none existent you will not get a reply. 118 pound on product. Robbed.

5 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Half order missing and zero communication

I used to get all my vapes here with no problems. But this year my orders have been wrong .
My latest order in February, I received only half my order, which were the wrong flavours, and the remaining part of my order has never turned up.

They do not respond to emails at all! I’ve been robbed of about £35.
I will not buy again from here!

12 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Very happy with the service

The ordering proccess was super easy, and my vape arrived earlier than expected. I had a few questions about the product, and the customer service team was really helpfull.

The only slight issue was that one flavor I wanted was out of stock, but they recommended another, and it turned out even betterrr!

26 janvier 2025
Noté 5 sur 5 étoiles

First time ordering

First time ordering, and I'm so impressed. My vape arrived well packaged and in prfect condition. I will definitly be recomending this to my friendz!

16 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

I’m so happy with the quality

I’m so happy with the quality of the product! It feels premium and lasts much longer than similar items I’ve tried before. Absolutely worth the price!

10 janvier 2025
Noté 1 sur 5 étoiles

This company runs a scam

This company runs a scam. I ordered vapes for over 130 pounds, and after waiting 4 weeks for delivery I contacted costumer service. After another two weeks of waiting, Mark “kindly” responds by sending me a link that supposedly shoved me that my order was shipped two days after my ordering date. It also showed me that my order was stopped. This parcel was recently identified as containing items suspected of being prohibited or dangerous it said in the tekst. And the best part was that the destination on the package was Australia. I live in Norway 🇳🇴. So for everyone that will place an order on this site, your money will probably be lost. This hole site is a big scam. And their so called customer service, dos not exist at all.

12 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered 2 vapes

Ordered 2 vapes, one faulty with burnt taste after first charge.
Other vape lasted one week only where should have lasted a month.
Customer service shocking, delay in responding to queries and not resolved the issue from a month ago.
Will not order from them again. Avoid at all costs ! £25 wasted 😔

11 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

The prices are great

The prices are great, and the website is easy to navigate. My delivery arrived sooner than expected, and I’m really impressed with the product quality. Thanks, Cigma Vape!

17 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

This company is fantastic

This company is fantastic! I've been ordering RandM Tornado 9000 for a while now, and they've never disappointed. Products are high-quality, delivery is quick, and the team is always friendly and professional. Highly recommend.

11 décembre 2024
Noté 5 sur 5 étoiles

Cigma Vape truly goes above and beyond

Cigma Vape truly goes above and beyond. I ordered a vape that was out of stock, but they upgraded me to a higher-capacity model at no extra cost. Quick updates and excellent service. My go-to vape store from now on!

10 décembre 2024
Noté 1 sur 5 étoiles

TERRIBLE SERVICE

Terrible service!!! Don't waste your time with this company. First order they got wrong but we accepted it as it was too much trouble to return it. They offered a 5% discount and a free vape with a followup order. This order was once again messed up and no promised free vape was enclosed.

28 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Absolutely horror experience

Absolutely horror experience. Ordered 5 vapes and I payed extra for quicker delivery. They said it was dispatched, it wasn't, they dispatched it eventually after Days and days of begging them for an update. Vapes arrived eventually but I received completely different vapes and different flavours, a week after still no reply. I won't be using them again, I can't stop wondering how are they still in bussiness with a customer service like this.SHOCKING that a company can get away with things like this nowadays. I will make a formal complaint to the relevant authorities.

19 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible terrible company

Terrible terrible company, my er was returned to them in September, sent copies of all emails from Royal Mail and to this day still no refund, they are cowboys AVOID

12 septembre 2024
Avis spontané

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