Vapoholic Avis 

Amazing customer service great products great prices been ordering for years now! There discount and loyalty point scheme is great . KEEP IT UP

Rude staff horrible customer service. Asked to provide video proof of my disposable vape being faulty and told that in order to get an exchange or refund you have to ship the product back so they can ‘inspect it’. They way they spoke to me felt rather patronising and rude, bear in mind my vape literally wouldn’t work out straight out the box, light on but no vapour. I actually never write reviews but I’ve never had such bad customer service when a product is faulty… since when does an investigation need to be carried out before you can send a working product. People don’t generally take the time to email if they have received a product they are happy with/ that actually works.

Quick delivery, points earned for discounts, special offers, excellent customer service and above all, quality products. Ultimately the best.

They say they look after loyal customers this is a lie

Ordered 2 50ml shortfills for one of them to be out of date and both have no flavour what so ever got in touch and got no answer

I have ordered from Vapoholic a few times, great products, easy ordering and reliable. Prices are excellent and so is there service, so glad I came across them. It's the only vape store I order from now.

Have ordered multiple times with no issue unfortunately not this time, paid for next day delivery which didn't happen, when parcel arrived it had been opened and resealed and items missing. Appreciate the fact that things happen in transport but contacted customer serives twice no resolution..no refund offered or for items to be be replaced..not good customer service
After contacting customer services for a 3rd time this was resolved but to me if my lost items had been sent out as soon as I reported the issue with photo evidence I wouldn't have had an issue...Will definitely make me think twice about ordering from you again!!

Can't fault them next day delivery 5 ⭐ service

Super quick delivery. So far very pleased with the products I purchased. And at a really competitive price.

Where is my order??? On monday, i ordered an orange county cbd vape. The shipping i used was royal mail tracked 24 and it has been stuck in heathrow international lc for 3 days. This is utterly disappointing.

Ordered a mystery box. Here's my thoughts on what I got.

Woodberry Mojito - Smells like perfume. Tastes like perfume.
Fatasi Ice Apple - Tastes artificial and the ice in it is way to overpowering. Gave me a bad cough.
Ferrocious Dragon Fruit Slush - No idea what this is. Bitter, harsh and burnt a coil out in 3 days. Again. made me cough.
Juicy Blast Amped Apple and Blackberry - Tastes of absolutely nothing. No flavor apart from sweetener. Burnt out another coil in record time.

All in all pretty bad. Can't even give them away to friends as they dislike them as well. As an added bonus, the dragonfruit one and the apple one have left an awful lingering taste in my two tanks that I cannot get rid off. I've had to buy to new tanks. Usually I make my own juice and can tell that corners have been cut with the above liquids. Won't be ordering again.

On the plus side they arrived next day.

Edit: As to your response. I was talking about the ingredients not the process. The juice isn't good at all and that's me trying 4 different ones. I think we can safely say its not isolated to just one juice. Its all gone in the bin and I just won't order again.

Worst company ever! Their customer service is a complete joke. It was supposed to be next day delivery, but my order took 5 days to arrive. They didn't even bother to send a confirmation email when I placed the order, so I had to call them. All I got was a tracking number. When the package finally arrived, one of the disposable vapes was broken.
I called to get a refund or a replacement, but the guy on the phone told me I was missing another item. Without a confirmation email, I couldn't be sure. Turned out the guy was new and had no clue. After that, I got an email saying I had to send the item back for review before they'd even consider a refund. They expected me to pay for the return shipping! When I asked again, they just kept sending the same email about their policy.
Finally, I told them I'd never buy from them again, and only then did they send a link for returns. I didn't bother sending the item back, as I will never buy from them again. They were extremely rude and their customer service is beyond awful. They need serious improvement.

I can't speak highly enough about vapoholic, great prices and super fast delivery, I won't go anywhere else for my liquids from now on.

Great site for the Vape user.
Easy to order all your stuff, this was my first time, but i'm coming back to order more.

Received four vapes, used one, which was clearly faulty. Returned all four and confirmed refund via phone after having to call to get any acknowledgment of the issue.

No refund received since then, and can't get an email response!

Shocking customer service, wouldn't help at all, received goods with seal broken contacted customer service they said send them back then wouldn't refund me

Fantastic service.

Experienced an issue whilst trying to order online and gave them a call. Syed was awesome and tried to help, his colleagues then helped via email.
I’ve been using Vapholic for a long time now and the only issues I’ve experienced have been with EVRI so no fault of the company.

Paid extra for next day delivery which was then a day late, I emailed vapoholic but they didn’t reply. Followed up the next day with another email which also went ignored so unfortunately their customer service seems to be non existent.

Delusione totale, è passato oltre 1 mese e non ho ricevuto ancora liquidi , chiedo la risoluzione del problema , in attesa di una risposta.
cordiali saluti

Numero Ordine: 916622

Ive used them for eliquids several times and must say no problems so far. The eliquids are nice and gd value so cant fault them.