Vapoholic Avis 

540
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I Had a great experience with Laia, Excellent customer service. I had an issue with a parcel that had gone walkabout, after speaking with Laia, she did all that we had agreed to, she did as prom... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant customer service. Very reasonable prices and fast delivery. Placed a few orders and have been faultless every time. I’m extremely surprised to see negative reviews on here, it seems to be mo... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I was sent a faulty e-liquid that had a burnt taste and didn’t taste anything like it was supposed to. As this was my first time buying from this company and I’d never received a faulty vape liq... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant selection of high quality vape juice, and fantastic deals like bundle mix at bargain prices. Also, small delivery fee if purchasing small. Many thanks for your service, 'I will be back again... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vaporiseurs
  2. Magasin de cigarettes électroniques

Écrit par l'entreprise

The UK's top-rated store for Premium Vape & CBD supplies! Welcome to a true wonderland of flavour where you’ll find all of your favourite indulgences. Here you’ll discover a delightful array of candy creations, juicy fruits, delicious desserts, and so much more, so step into our world and treat your taste buds to something truly unique! Masters of our craft, we’re real experts in all things vape-related, so whether you’re a vaping connoisseur or a complete beginner, you're in safe hands with us – so much so we were recently awarded the Platinum Trusted service award, and the Gold Trusted Service Award four years running for our exceptional customer service. We also stock the industry’s best vaping devices with Free Tracked delivery on all orders over £20, so whatever your needs, you’ll find everything you could wish for delivered straight to your door after just a few quick clicks. Welcome to Vapoholic.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

540 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,1

Tous les avis

(540)

33 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good product but arrived unsealed

Good product but arrived unsealed
70/30 1litre VG/PG liquid, Order #893453, arrived thank you, but there was no seal under the cap.
This is both a security issue and a containment issue.

Edit - my reply to the reply
Doesn't matter how clean your lab is, if the bottle has no seal, contamination can occur en-route.

11 juillet 2024
Avis spontané
Logo de Vapoholic

Réponse de Vapoholic

Hi Stephen, Thank you very much for your feedback. Our Pre-mixed VG/PG liquids are made to order, which means they're produced and poured into the bottle in our state-of-the-art ISO 7 Cleanroom, which conforms to all strict MHRA (Medicines and Healthcare products Regulatory Agency) standards. We will definitely be taking this new bottle design for the mentioned product into consideration as we understand the concern this bottle design can cause. On behalf of Vapoholic, I'd like to thank you again for bringing this to our attention. If you have any more queries or concerns, please don't hesitate to let us know.

Noté 5 sur 5 étoiles

Excellent choice of Vapes

Excellent choice of Vapes, delivery to the Netherlands takes 7 days keep that in mind the track and trace does provides you the shipping details. Reliable company keep it up. I will order again

11 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

CBD.

Service was excellent and delivery I have sciatica and prolapse disc the CDB helps me 100% and will always now shop with vapohoilc, thank you from one happy user.

1 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

What a disappointment.

What a disappointment.
I have used the company for some time and always been extremely happy, and all flavours have been incredible.
I opened a bottle, Berry Lemon Sour, and it literally had no taste. Nothing. No smell.
Contacted the company, and nothing. They just checked their "batch" and said it was fine.
Clearly there is something wrong with this one and they don't care.

Reply to your answer.

There is LITERALLY no taste/flavour.
How the hell is this no a faulty product?
Definitely lost me as a customer now

Edit : your offer only covered a basic bottle and no postage therefore was not satisfactory offering

3 juillet 2024
Avis spontané
Logo de Vapoholic

Réponse de Vapoholic

I'm so sorry to hear you had a disappointing experience with our Berry Lemon Sour!

Our customer service team inspected the device you were using to see compatibility and investigated the batch you received to see if there was an error in our production. The kit you were using was compatible and our production team found the batch flavour to be as expected.

We always strive to rectify any issues, however as we couldn't find any, we put this down to personal preference.

Update:

Hi Jonathon,

We did try to rectify this for you by offering a discount code and free sample bottles, both were denied. We also tried to offer you a free shortfill e-liquid, which was also denied. I'm sorry that this situation couldn't have been resolved.

Noté 5 sur 5 étoiles

I found this website on google search

I found this website on google search. The website was great with lots of products to choose from and easy to order. The products are great so will definitely be ordering again. No issues with the delivery and came within 48 hours. Excellent overall 👍🏻

29 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Astonishingly Positive Review

Amazing and honest website. Fast delivery and affordable prices. I was kinda afraid about my 1st purchase but not anymore. I can 100% recommend this web :))

29 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Came across the website while browsing…

Came across the website while browsing a for Meriden site. Found the deals on the site very good. The information on the site about the products is good.
The product was well packed and was delivered very quick. The packaging was good loads of information. The device easy to use the first vape was very strong caught you at back of the throat and makes you cough. After a time you get used to it. Over the days I have found it works well calms you not to the extent of you falling a sleep but allowing you to enjoy the day without all the noises in your head of over thinking and also seems to relax you. As for pain it seems to do something as the pain in my joints seems to be less than it was before using the vape. As the days go by the pain is becoming lesser and I am able to have a pleasant day without pain or taking painkillers. The smell doesn’t linger in the house or on your person. Which is good. Would I buy again yes, But I would go for one without terps to see if that’s smoother and if it’s as good as the medipen I use.

26 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

So I ordered CBD cherry 1000mg ,paid…

So I ordered CBD cherry 1000mg ,paid for next day delivery, got a email later saying it’s been dispatched with a tracking number ,tracking number still says expecting my item , the seller keeps blaming Royal Mail for my package and saying it’s on about them but how when they’ve never even revived my parcel then they told me to wait and said they can only refund delivery and to wait untill Royal Mail replies , I’ve been emailing then and going on live chat no replies ,I’ve also seen other people have the same issues , it’s not royal mails fault it’s these guys , be careful when spending money here
And someone can’t seem to be able to give a refund on a lost package from their fault I wouldn’t even say lost since Royal Mail never even received it , been emailing for days now nothing again , there just ignoring it now as

20 juin 2024
Avis spontané
Logo de Vapoholic

Réponse de Vapoholic

We're so sorry your parcel had no scans on it! As discussed, this is an error that has occurred with Royal Mail as they had collected the parcel from us (as per the signed manifest from the driver) however, they did not scan this into their depot. We had to check with RM if they could find this parcel or not before taking further action. As a result of them confirming we have to raise a claim on this lost parcel, we have refunded this for you.

Noté 5 sur 5 étoiles

Fabulous

I was fed up of buying e..liquids that had zero flavour so decided too try this company online, so easy to order speedy delivery, kept informed about my order and flavours are fab 👌 will definitely be buying again so happy with my order thankyou.

19 juin 2024
Avis spontané
Noté 4 sur 5 étoiles

Great! Happy customer!

Great customer service. Easy to use website. Variety of products. However, different flavours taste very similar. Rapid delivery. Great product. Great Prices. Still, recommend to all.

22 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

AMAZING

I messed up and needed an item by tomorrow so I contacted them and within about 45 minutes they had fixed my problem and even offered to refund me a price difference despite being my issue! Absolutely amazing service

21 juin 2024
Avis spontané

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