vauntdesign.com Avis 

We are very happy with our coffee table. It is fantastic quality. Delivery was fast and we were updated regularly. Great communication from this company.

It is clear that it is a young company without quality control systems properly put in place.

I ordered a stool in Nov 25' only to finally receive it in May 26'!

The stool that arrived in December was of extremely poor quality, scratched. deposits of glued everywhere. I asked for an exchange and it was promptly accepted. the problem was I was getting messages from DHL informing they will come on a day, which for 3 weeks they failed to do. I left the parcel at concierge and when it was finally picked up - I did not receive any message. I did not receive any conformation when the parcel arrived back to the retailer.

Not even a single time, anybody proactively got in touch with me to inform me about what is the status of the exchange.

The dispatch of the new stool was continually postponed, but I was never informed about it. Only when I contacted the company asking why I haven't received the order yet, they would get back to me saying there are some problems with transport and the order will be delayed by another 2 months.

The product I received is of so so quality but I am really too tired to fight with this company anymore.

If I could give ten stars I would. The team at Vaunt Design went the extra mile for me to receive my console table (they do not ship to Belfast), making additional arrangements for no extra cost and keeping me updated every step of the way. The fantastic service I received is only beaten by the most gorgeous and stylish console table that has now completed by hallway.

I cancelled an order before dispatch. Mainly cus I had to get flooring n needed the room empty after a water leak ruined my living room... wouldn't let me of the 3% for no reason what so ever other than pure greed... i wanted to reorder the table 2 weeks later but after than I told em where to go n found another table elsewhere.... will never use this site ever again. Ur loss

The table and chairs arrived last week. Extremely comfortable and they appear fantastic quality.
We could only order 5 chairs as the company had already sold out but they kindly gave us a temporary chair to use in the meantime before a replacement could be sourced.
Very pleasant to deal with - would recommend!

Incredible customer service got back to me and sorted it within an hour! And amazing piece of furniture!!!

Black ribbed side table, item is modern and very good quality, it was packed well, delivered quickly, I would highly recommend Vaunt.

This was our first purchase from Vaunt and we are delighted with our side tables and pedestal which look great. Ordering was straightforward, the delivery very quick and packaging was excellent. The quality of the furniture was worth paying for.

The best service and pieces. I can’t get over the quality of the bar stools, the price and how exceptionally quick they got delivered. Get more designs soon, lifetime customer!!!

Placed an order on the weekend, realised very quickly it was not going to work with what I was after so I cancelled the order straight away.
No full refund given! Absolutely livid... could understand if it had been processed but id cancelled before anything had actually happened... will avoid this company like the plague on future!

I ordered the Hanah sideboard from Vaunt Design. Initially, I was quite unsure about buying heavy furniture online—what if the quality or look isn't what I expected? This is common with online purchases and also involves the hassle of returning if something isn't right. So, I finally took the plunge and bought the sideboard to upgrade my old TV unit. Despite all my doubts, the sideboard was delivered in perfect condition. It looks lovely. I'm not too sure about the door opening mechanism, but I hope it will stand the test of time. Overall i am happy with my purchase and i am confident to
Shop with Vaunt Design again.

Love my new stylish book shelves, on in natural wood and one in black. They are very sculptural so a feature in themselves. Looks better with just a few things on, so you can admire the design. Will definitively keep an eye on this brand in the future.

I found vauntdesign.com accidentally when searching for a bar stool for the garden so I can sit by my raised pond and watch the fish! The bar stool is comfortable, well proportioned and stylish, delivery was prompt and trouble free. I am very impressed with the quality, souch so that I am saving up for the set to use in my kitchen.

AVOID ORDERING FROM THIS COMPANY. The bar stools I received were beyond unacceptable. They arrived with a strong, unmistakable smell of manure. It was absolutely vile and overwhelming. It made the chairs unusable from the moment they were unpacked. It was so bad that it may have actually been toxic.

What made this even worse was the complete lack of customer service. I reached out multiple times to report the issue and ask for a resolution, whether that be a replacement, return, or refund. Every single attempt was ignored. They eventually responded AFTER I left a bad review, to offer me a 10% refund, which was completely pathetic, and a tactic just to get me to change my negative review. After offering this to me, they once again disappeared. No refund was issued, multiple emails once again ignored thereafter. It’s been almost 2 months and I have heard nothing.

This is not just poor quality control, it’s a complete failure of basic customer care. When a company sends out products in that condition, that are very likely toxic and harmful to your health, and then refuse to engage with the customer, it shows a total lack of respect and accountability.

Avoid Vaunt Design at all costs. There are plenty of other companies out there that actually care about their customers and the quality of what they sell. This experience was disgusting, frustrating, and a complete waste of money.

They will probably respond to this review and make up some sort of fake story to make themselves look great (as they do with all their marketing), but do not believe what they say. Worst customer service I have ever experienced.

Great products and quick delivery

I’m very sorry to report that the experience has been extremely disappointing.

The first shelf I received arrived with a manufacturing defect and was not standing straight. It was then replaced a week later with another unit that unfortunately had the exact same issue.

It goes without saying that I won’t be purchasing anything else from your company. Especially considering the shelf cost over £250, this was far from IKEA-level pricing, yet unfortunately the quality was clearly faulty.

Overall, this is not a website I would recommend.

Second time i have used as quality of product is great
Price of items although slightly higher than nor.al stores the quality outweighs other cheaper brands. Bar stools bought at 150 pounds each compared to cheap stools at around same price. You can defo tell and see the quality and a talking point.

I recently ordered a 3 seater garden sofa. I absolutely love it and it looks gorgeous in my gazebo and appears to be very well made and of extremely good quality. The cat loves it also. It was delivered quickly and efficiently with plenty of communication from the courier and questions I had prior to going ahead with the order were also dealt with efficiently. A huge bonus for me was that it arrived ready assembled and I have no hesitation in recommending this company to others.

Quality stools, the guys at the end of the phone were super helpful when there was an issue with the courier and sorted immediately. Can’t fault the company, will use again!

Very happy with my beautiful oak coffee table. Solid, well designed and has the feeling and look of a quality piece of furniture but at a good price. I will definitely be buying more from vaunt design.