VerbaFlo.ai Avis 

UniLodge Canada has partnered with VerbaFlo to utilise VerbaFlo’s advanced AI solutions and enhanced CRM to accentuate our commitment to greater student engagement across our leasing processes by delivering a cohesive and integrated resident experience throughout the UniLodge Canada portfolio.

By partnering with VerbaFlo’s AI technology, we’ve improved our management of student engagement via multi-lingual chat, email, voice, and WhatsApp.

With VerbaFlo working seamlessly in the background; having integrated the platform into our world-class Property Management System, StarRez, UniLodge Canada expects to see an increase in bookings while simultaneously encouraging more renewals from our existing student residents. VerbaFlo’s AI works to manage common resident and lease-related queries, enabling the UniLodge Canada team to focus on more critical and bespoke communications – resulting in both faster and more consistent responses.

UniLodge Canada’s partnership with VerbaFlo launches a new era in digital student housing management here in Canada. Proving that conversational AI can change how students interact in a quick-response driven market.

We've been using VerbaFlo for almost two years, and the platform keeps improving with new features and capabilities.

What I appreciate most is how responsive and open their development team is to feedback. Whenever we face an issue or suggest a new feature, our feedback is taken seriously and never ignored.

It's reassuring to know that there's always someone available to help when needed.

Overall, VerbaFlo is a powerful and constantly evolving platform with a great team behind it. I would definitely recommend it to any business looking for a reliable solution and excellent customer support.

Having recently partnered with VerbaFlo across a number of our Build To Rent assets, they have exceeded all my expectations for bringing AI into resident communications.

The whole team made onboarding straightforward, understanding our requirements and we were live with the first modality within a couple of weeks. They integrated with our CRM with minimal disruption to operations and were always responsive when we had questions.

Since going live the AI has accurately handled a huge volume of enquiries without staff involvement, including out of hours leads that may have otherwise had to wait for a response. The VerbaFlo team have been on hand for support with regular meetings, reporting tools and quick turnaround on any development changes.

Utilising VerbaFlo has allowed our leasing team to focus on viewings and resident experience by handling the common queries from prospects.

At YPP Lettings, we have been using VerbaFlo for almost a year now to manage our enquiries across our website and WhatsApp, and it has quickly become an integral part of our operation.

Its greatest strength for us is out-of-hours cover. Enquiries are picked up seamlessly at any time, giving us complete peace of mind that every applicant and resident receives a timely response, whether or not the office is open.

The data insights are another standout. They give us a clear view of our enquiry activity and support more informed decision-making across the business.

Equally impressive is the service behind the product. The VerbaFlo team is consistently responsive, and any issues we raise are resolved promptly and professionally. It feels like a genuine partnership rather than a standard supplier relationship, and they’re always open to hearing how the product could work better for us. The platform itself continues to evolve, with thoughtful improvements that reflect a real understanding of the lettings sector.

We would wholeheartedly recommend VerbaFlo to any property business seeking a smarter, more reliable way to manage enquiries.

Awful customer experience, sends you in circles and gaslights you about getting in touch with an actual person, promising to "notify the team and ask them to call you back" and giving you its own phone number instead of the support team.

I was ultimately able to get the number I was looking for and the team hadn't had anything from the AI agent. I can't imagine how many frustrated customers are expecting call backs that will never come.

Don't use this unless you want to frustrate your customers and lose business.

The idea is unique and something that the real estate industry in UK needs right now.

It is the worst AI you can encounter, it NEVER EVER answers your questions and gives you a close prompt which it never ever is close what you are looking for. PLEASE PLEASE do not use this AI it will hurt your business A LOT!