Everything has been resolved. Apparently a computer glitch in the software caused the problem. A Surveeyor came out today, very friendly and professional. The surveyor was knowledgeable and and answ... Voir plus
L'entreprise a répondu
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Everything has been resolved. Apparently a computer glitch in the software caused the problem. A Surveeyor came out today, very friendly and professional. The surveyor was knowledgeable and and answ... Voir plus
L'entreprise a répondu
Stephen, the surveyor visited our property a few days ago. He was very polite, friendly and provided us with a really professional and detailed survey as to suitability for solar panels and storages... Voir plus
The Surveyor turned up early. He Introduced himself and explained what he was doing during his visit . Then he got on with the survey measuring up the house and asking me questions about its fabric an... Voir plus
Got a phone call ahead of time on the day of the survey explaining the time of expected arrival, and then again 1 hour before arriving. Explained where he needed to be & why, and what reiterat... Voir plus
Vertex Renewable Surveys Ltd is an independent, survey-only renewable energy assessment company based in Doncaster, South Yorkshire, serving installers and homeowners across the UK. We do one thing: we survey. We don't sell heat pumps, solar panels, batteries or heat loss calculations as part of an install package — which means our reports are genuinely independent. Our customers get the evidence they need to make a decision, not a sales pitch dressed up as a survey. Every job we take on produces a Vertex pack: photos, measurements, room-by-room heat loss calculations (MIS3005-D aligned), cylinder and pipework assessments, noise and siting checks, and a written report delivered through our secure portal — usually the same week as the site visit. For installer companies, we work as an outsourced survey team. Same-week turnaround, fixed per-pack pricing, consistent pack structure across every job, and no competing commercial interest in the install outcome. For homeowners, we provide a one-off independent survey they can share with any installer they choose. We cover England, Wales, Scotland and Northern Ireland, with a home base in Yorkshire. Every survey is carried out by an experienced assessor. Every pack is built on our in-house Plumbline pack engine so you know what you're getting, every time. Independent. Evidence-led. Survey-only.
20 nooking close, dn3 3er , Doncaster , Royaume-Uni
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Just want to say a personal thank you to Steve who carried out my survey today. Arrived on time, very knowledgeable and offered great advice above and beyond. Would definitely recommend. Thank you Steve.

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Very friendly. Survey done quickly with the minimal of fuss.

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Excellent experience with Vertex Surveys. Stephen was very professional, thorough and clearly knew what he was doing.
He used a drone to inspect the roof and property, took detailed measurements in the loft using a laser measure, and carefully checked all the proposed installation areas. He also listened to my preference regarding the battery location, assessed it properly and confirmed that it was suitable.
Everything was checked carefully, explained clearly and there were no issues identified with the proposed installation.
Very impressed with Stephen and the overall service from Vertex Surveys. Professional, thorough and highly recommended.

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Communication and service all 100%. Polite and professional approach to the work and all completed in around 1hr 40mins. Very clean and tidy and happy with the service. Happy to recommend.

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Surveyor was very helpful in answering questions whilst he was trying to do his job . Highly recommended.

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Steve was friendly and informative during his survey visit answering my questions immediately and even offering help with how best to run a heat pump during the months when it’s not so sunny.
Thanks to his input I’m confident of the next steps and know who to ask if I have any further questions.

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Ste, you are a top man. You don't meet a lot of people like him these days. Thanks for the survey and honest reviews.

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Polite and respectful able to answer all our questions.. prompt response open and honest

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Steve, the surveyor was very friendly, polite and respectful of my property. He carried out the survey efficiently and was happy to answer any questions.

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Stephen was covering for another surveyor who was unable to make it at short notice. He called in advance to apologise, explained the situation and gave us a new ETA. He arrived on time and proceeded to do the survey efficiently and professionally. A very nice guy, he explained exactly what he was going to do and where his visit fit within the overall process. He also answered lots of our questions. He was polite at all times and couldn't have been more helpful. A very positive experience

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Professional manner, polite, kept me informed of what he was doing. Answered questions asked with patience.

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Steve was great very polite explaining everything he was doing and very respectful of my property while working through.

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Steve was great, chatty friendly and really puts you at ease.
He got on with what he needed to and we went about our evening while he did what was needed and was extremely professional and considerate throughout. Kept me updated on arrival times, also explaining the process we can expect from what he was doing on the survey and after.
He's honestly an asset to you guys.

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Steve was a friendly, chatty man who explained what he was going to do and took time to answer our questions. He arrived promptly and removed his shoes before entering the house. Before he left he told us what would happen next.

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Prompt, polite, no problems with accessing any areas. Really simple and great service - thank you.

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Polite, friendly and professional. Called ahead to provide ETA. Explained what he needed to do and worked efficiently.

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Steve was a lovely chatty young man who was very professional but also prepared to go above and beyond for me learning I had only recently come out of hospital😊, he was an absolute gem and I would highly recommend him and the company to anyone.

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