Everything has been resolved. Apparently a computer glitch in the software caused the problem. A Surveeyor came out today, very friendly and professional. The surveyor was knowledgeable and and answ... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Everything has been resolved. Apparently a computer glitch in the software caused the problem. A Surveeyor came out today, very friendly and professional. The surveyor was knowledgeable and and answ... Voir plus
L'entreprise a répondu
Stephen, the surveyor visited our property a few days ago. He was very polite, friendly and provided us with a really professional and detailed survey as to suitability for solar panels and storages... Voir plus
The Surveyor turned up early. He Introduced himself and explained what he was doing during his visit . Then he got on with the survey measuring up the house and asking me questions about its fabric an... Voir plus
Got a phone call ahead of time on the day of the survey explaining the time of expected arrival, and then again 1 hour before arriving. Explained where he needed to be & why, and what reiterat... Voir plus
Vertex Renewable Surveys Ltd is an independent, survey-only renewable energy assessment company based in Doncaster, South Yorkshire, serving installers and homeowners across the UK. We do one thing: we survey. We don't sell heat pumps, solar panels, batteries or heat loss calculations as part of an install package — which means our reports are genuinely independent. Our customers get the evidence they need to make a decision, not a sales pitch dressed up as a survey. Every job we take on produces a Vertex pack: photos, measurements, room-by-room heat loss calculations (MIS3005-D aligned), cylinder and pipework assessments, noise and siting checks, and a written report delivered through our secure portal — usually the same week as the site visit. For installer companies, we work as an outsourced survey team. Same-week turnaround, fixed per-pack pricing, consistent pack structure across every job, and no competing commercial interest in the install outcome. For homeowners, we provide a one-off independent survey they can share with any installer they choose. We cover England, Wales, Scotland and Northern Ireland, with a home base in Yorkshire. Every survey is carried out by an experienced assessor. Every pack is built on our in-house Plumbline pack engine so you know what you're getting, every time. Independent. Evidence-led. Survey-only.
20 nooking close, dn3 3er , Doncaster , Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Steven just completed our solar panel survey. What a great ambassador for the company, really polite and professional and was able to accommodate our survey last minute due to a colleague having a vehicle breakdown. Would highly recommend, looking forward to seeing the results. Thanks again Steven, hope you get back in decent time tonight!

Réponse de Vertex Surveys
Steve arrived promptly and was very friendly and professional throughout the survey. He is very knowledgeable and explained the process clearly and what happens next. The whole survey was quickly done and completed in 45mins.

Réponse de Vertex Surveys
Surveyor was professional, thorough, polite and punctual, communicated really well and I couldn't expect more. Thanks!

Réponse de Vertex Surveys
Ste was very friendly, polite and respectful, he took his shoes off !! Very thorough everything excellent

Réponse de Vertex Surveys
They came for a pre-check and informed me of what the process entails. Arrived early morning due to the heat and were happy being left to do their work. Called when done and left the site clean and tidy. Work is clean and tidy. Haven't had it connected yet so can't comment on that but so far I'm happy.

Réponse de Vertex Surveys
Stephen came to do the survey. He was on time, polite and thorough.

Réponse de Vertex Surveys
The surveyor was polite and professional. Survey carried out swiftly and thoroughly.

Réponse de Vertex Surveys
Stephen came to conduct the heat loss study to enable a ASHP evaluation and associated requirements for radiator upgrades.
He was very polite, thorough and took the time to explain the whole process.
I job well conducted by a professional!

Réponse de Vertex Surveys
Steve was brilliant. Very informative, professional and efficient.

Réponse de Vertex Surveys
The Vertex surveyor arrived on time and had all my details to hand. He was efficient and answered my questions about next steps, likely timings etc. I should add that my initial contact with Vertex to arrange the appointment was straightforward too. Overall a professional service at each stage of the process.

Réponse de Vertex Surveys
Excellent communication from Stephen letting me know his Expected Time of Arrival a few times on his long Journey. Asked me some basic questions and then after explaining what he would do, just got on with it. Very courteous and respectful. All in all, could not fault it

Réponse de Vertex Surveys
Unfortunately I am unable to remember the surveyors name, sorry about that, but he was extremely professional. He called prior to the survey with his expected arrival time and kept us informed as to what was being checked and why throughout the visit.

Réponse de Vertex Surveys
Steve turned up on time, very efficient in the way he conducted himself. Helpful with any questions I had.
Thankyou, would recommend

Réponse de Vertex Surveys
I can only agree with reviews I have seen.
The rep, who called can be summed up in three words.
Friendly, efficient and helpful.

Réponse de Vertex Surveys
Polite, professional, personable-how can you ask for more?
Came in earlier than planned, worked with me to get the survey done. Waited while I could be free to do some bits inside the house.
Excrement communication throughout.
Kept to time!
Strongly recommended to anyone needing these particular skills.

Réponse de Vertex Surveys
Quick and efficient survey, completed by Stephen, a friendly, politely spoken person who explained the process clearly to us.

Réponse de Vertex Surveys
Stephen arrived early, really helpful and thorough in going through all the detail and reassured us that all would work fine with the planned installation … all done in just over 30 minutes, a great service

Réponse de Vertex Surveys
Your super friendly surveyor arrived in incredibly hot weather. He was full of action and completed the survey in 1 hour.
His manners were impeccable and his work was very efficient.
Faultless is all I can say and another 5 star review.

Réponse de Vertex Surveys
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.