From initial 'just looking' through to purchase the whole experience was a pleasure. No pressure sales spiel,plenty of time given. This was a purchase made through mobility in no way were we made to f... Voir plus
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From initial 'just looking' through to purchase the whole experience was a pleasure. No pressure sales spiel,plenty of time given. This was a purchase made through mobility in no way were we made to f... Voir plus
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Bought a new Skoda Elroq from Vertu in Derby. Great experience from first contact and ordering, through to collection and hand over. Great service from Mark Pashley in particular, sales exec there,... Voir plus
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This is my second purchase from Vertu Citroen Derby and each time I have been very pleased. This second purchase was particularly good with Saffron looking after things expertly, professionally and wi... Voir plus
L'entreprise a répondu
From the moment we went into Vertu Citroen Derby the team were friendly and helpful managed to get us to the right person to help . David Wakefield was brilliant explained the process and helped us t... Voir plus
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Écrit par l'entreprise
Stores Road, DE21 4XF, Derby, Derbyshire, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Jason made the whole process easy, purchase was straightforward, handover quick and professional , can't reccomend Jason and Derby Citroen highly enough . Car is great too.

Réponse de Vertu Motors - Citroen Derby
I went to VERTU Citroen, Derby looking for a specific car, with the assistance of Pete & especially Saffron they located exactly what I was looking for and made the whole process seamless! I would thoroughly recommend them if your looking for a new Citroen. 5* service from start to finish!

Réponse de Vertu Motors - Citroen Derby
Alex and the staff at Vertu first and foremost created a deal where I was happy and they were happy with the money. Alex guided me through the process,, kept in contact and kept me updated. I didn’t feel pressured, just helped along the way with the purchase of a beautiful new Citroen C5 Aircross.
Thank you

Réponse de Vertu Motors - Citroen Derby
Great service could not have been better Jason the sale man was very helpful and explained every thing making the car purchase so easy.

Réponse de Vertu Motors - Citroen Derby
I recently bought a car from Citroen Derby. I dealt with Katie throughout the whole process and I found her to be amiable, knowledgeable and very professional. I would definitely ask her to deal with any future purchases for me.

Réponse de Vertu Motors - Citroen Derby
We had a great experience, Dan was incredibly professional, knowledgeable and friendly.
He supported us throughout the whole process of getting a new car.
Kept us posted on the updates, and has offered to provide support ongoing for any issues.
Highly recommend Dan and Vertu.
Will be using them from now on.
5 stars 🌟

Réponse de Vertu Motors - Citroen Derby
Jacob at Derby Vertu was excellent, my Journey to my new car was very well orchestrated and the car received in perfect condition.

Réponse de Vertu Motors - Citroen Derby
The staff @ Vertu citroen Derby are excellent and go out of their way to get you what you desire. We dealt exclusively with David, Peter & Aaron & cannot thank them enough for all their help. Top notch service!

Réponse de Vertu Motors - Citroen Derby
I had a positive experience buying my Citeron from Vertu. Katie was excellent, patient and knowledgeable. I walked away feeling that I'd made the right decision. A car is a big purchase so I appreciated Katie's approach.

Réponse de Vertu Motors - Citroen Derby
The service from our sales guy Will and the team was absolutely superb. Will was so knowledgeable but at no time did we feel pressured into purchasing a vehicle. The showroom is spotless and drinks were offered to us adding another thoughtful part of our experience. We have had our own successful business for many years and have purchased several vehicles. I have to say this was the best experience ever. Will was so patient with us, we would not hesitate to purchase another car in the future and recommend Vetu Honda Derby to family and friends.

Réponse de Vertu Motors - Citroen Derby
Smooth transition and transfer process . The rep who attended us (Alex ) was very helpful and explained everything. Good customer service and we are satisfied with the service

Réponse de Vertu Motors - Citroen Derby
Very professional company and happy from start to finish would highly recommend.

Réponse de Vertu Motors - Citroen Derby
I have purchased vehicle's from citroen Derby before, and I can say they always deliver outstanding and professional service. Just purchased my new vehicle and I am so over the moon with car. My thanks to Pete and Saffron for making me feel so welcome and looking after us and making it an easy and stress free experience. My thanks to all the hard working team behind the scenes ensuring everything is taken care of.

Réponse de Vertu Motors - Citroen Derby
Excellent customer service from Jonhan he's was very helpful and got the car i was interested in and it's even better than I expected the capture looks and feels great to drive and he took the time to listen and show me everything I needed to know. Very helpful and great staff no problems at all thank U very much

Réponse de Vertu Motors - Citroen Derby
All the staff at Citroen Derby were very helpful. They couldn’t do more to make me feel welcome. In particular, Saffron who handle my new car buying went out of her way to get me the best deal. The process of buying a car was very straight forward and everything was explained very clearly.

Réponse de Vertu Motors - Citroen Derby
Very helpful salesman, good to have face to face discussion regarding car purchase. Thank you

Réponse de Vertu Motors - Citroen Derby
Very friendly and professional service. Discussed all options and found the right one which suited me.

Réponse de Vertu Motors - Citroen Derby
From start to finish the whole process was simple and easy. Dan whom I dealt with, was easy to chat with, no slaw pitch that was over the top, which for me is always a win win situation!
The car was delivered to our address down in Devon and again Dan made sure everything went smoothly. He kept me informed on delivery day of when the vehicle left the showroom.

Réponse de Vertu Motors - Citroen Derby
All staff very helpfull and nothing was too much trouble. Marcus who sold the car to me was very friendly and abliging.

Réponse de Vertu Motors - Citroen Derby
Helpful, friendly and knowledgeable staff.
Special thanks to Aaron, Pete, Katie and Saffron.
Thank you folks.

Réponse de Vertu Motors - Citroen Derby
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