Even though we were visiting to try out a car for size, Kathryn went out of her way to accommodate us. No sales push, just excellent service. 👏🏽
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Even though we were visiting to try out a car for size, Kathryn went out of her way to accommodate us. No sales push, just excellent service. 👏🏽
L'entreprise a répondu
We collected our new car from Vertu Truro yesterday ,and are very pleased with her .As always the staff there are very friendy, and profesional, but katherine Mason, has been our main sales advise... Voir plus
L'entreprise a répondu
We had a fantastic experience when buying our car at Honda Truro. First impressions ended in a car sale. Special thanks to Oscar who was informative, polite and could not have been more helpful. We a... Voir plus
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I took my Car in for a tyre check up at Honda Truro and ended up ordering a brand new model thanks to the skills, knowledge and friendly manner of Kathryn ! I asked for some information and she... Voir plus
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Écrit par l'entreprise
Trispen, TR4 9BA, Truro, Cornwall, Royaume-Uni
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Even though we were visiting to try out a car for size, Kathryn went out of her way to accommodate us. No sales push, just excellent service. 👏🏽

Réponse de Vertu Motors - Honda Truro
We had a fantastic experience when buying our car at Honda Truro. First impressions ended in a car sale. Special thanks to Oscar who was informative, polite and could not have been more helpful. We are thrilled with our new car.
The entire team at Vertu Honda Truro could not have done more for us. What a great team. What a great car.

Réponse de Vertu Motors - Honda Truro
Great customer service. Great communication.I am very happy. I highly recommend.

Réponse de Vertu Motors - Honda Truro
I took my Car in for a tyre check up at Honda Truro and ended up ordering a brand new model thanks to the skills, knowledge and friendly manner of Kathryn !
I asked for some information and she came over.
She was so helpful explaining everything I needed to know. Not at all pushy.
When I went to collect the car it was hidden under
a black cover with a big red bow that I thought was a lovely touch.
The sale went through really well and Kathryn showed me all the technical operations on the car.
I can’t praise her enough for all her help and customer relationship even phoning me a few days later to see if I was happy with the car.
I am really pleased with the car and can recommend Vertu Truro.

Réponse de Vertu Motors - Honda Truro
Excellent service throughout process of buying car from Vertu Honda Truro . All staff helpful and knowledgeable.
Thank you all very much
Helen Anstis

Réponse de Vertu Motors - Honda Truro
Oscar was extremely informative, helpful and polite and spent sometime enquiring as to what we were looking for in new vehicle.
Picking up the car today we realised we made the right decision and we are extremely satisfied. We would recommend anyone to Honda for a new car.

Réponse de Vertu Motors - Honda Truro
Vertu in Truro were the garage my insurance company trusted with my Audi after it was hit along the passenger side. The damage didn’t look that bad but actually required a lot of work including a new alloy.
I was kept up to date with the progress and Leah was lovely upon collection. Great service.

Réponse de Vertu Motors - Honda Truro
Very informative and there was plenty of time to ask any questions, not rushed in any way. Very relaxed atmosphere in the showroom and we were both made to feel very welcome by all staff, especially Alex who was very knowledgeable on the car that we were interested in.

Réponse de Vertu Motors - Honda Truro
Oscar at Vertu Honda, Truro, was very helpful. Very easy process of getting my new car. Kept informed all the way and the handover was very informative and helpful

Réponse de Vertu Motors - Honda Truro
Very helpful sales team, who listened to my requirements for a replacement vehicle and matched it resulting in my purchase.

Réponse de Vertu Motors - Honda Truro
We collected our new car from Vertu Truro yesterday ,and are very pleased with her .As always
the staff there are very friendy, and profesional, but katherine Mason, has been our main sales adviser ,she is warm and welcoming, very helpful ,knowledgable about the cars , and very approchable, also has a great sense of humour. our whole experiance of buying cars there has been enjoyable.

Réponse de Vertu Motors - Honda Truro
Great service, friendly and knowledgeable staff.
Pleasurable experience buying a new car would recommend to anyone

Réponse de Vertu Motors - Honda Truro
What an amazing experience from start to finish! A Honda Type R was never originally at the top of my list, but after arriving at Vertu Honda Truro, Oscar kindly arranged a test drive for me upon request — and I instantly fell in love with the car.
Oscar went above and beyond and managed to find one in the fleet all the way in Boston. Deposit down, deal struck, and incredibly, the very next day the car arrived in Cornwall ready for another drive. From that moment, I knew this was the one.
I’ve always loved the Type R, and although I didn’t buy one back in 2015, a little later in life this became my dream car… and now it’s finally my car!
I want to say a huge thank you to all of the team at Vertu Honda Truro, and especially Oscar, who was absolutely 100% throughout the entire experience. Fantastic customer service, genuine enthusiasm, and a truly memorable journey to owning my dream car. Can’t stop smiling!!!

Réponse de Vertu Motors - Honda Truro
Vertu Honda Truro was exceptional when I placed an order for a new CRV ePHEV. The team were all very helpful, knowledgeable and efficient with all the questions and matters arising. I placed the order with Megan Adams who I believe is a great asset to the team, nothing was ever too much trouble, she has a very pleasant manner and made the whole process a very pleasurable experience.

Réponse de Vertu Motors - Honda Truro
This is the first time i have used Vertu Honda Truro Trispen and i must say it was a first class experience with very helpful staff and excellent mechanics and at a good price will use again.

Réponse de Vertu Motors - Honda Truro
Toyota Yaris GR (Circuit Pack)
The car has been great, I will say though, I’m not that impressed with the condition I received it in.
The interior was grubby and dirty under the carpets, the paintwork and wheels had a rinse off at best with lots of dirt and road build up on the body and door shuts.
Although I enjoy keeping my vehicles clean myself, I would expect better for a 30k purchase.

Réponse de Vertu Motors - Honda Truro
We were met by Oscar at the Vertu Honda dealership in Truro. He actually came out to meet us in the carpark, which was very impressive.
The team at Vertu were very welcoming and helpful.
There wasn't any pressure to purchase.
I would gladly recommend to others.

Réponse de Vertu Motors - Honda Truro
Staff very helpful, knowledgeable and understanding.Car ready and waiting at arranged time.

Réponse de Vertu Motors - Honda Truro
I spoke to Andy on the phone initially, he booked me an appointment with Kathryn. She was lovely, she wasn't pushy she walked away and allowed us time to talk and think. Andy even introduced himself whilst I was waiting.
I purchased a second hand car, the process was easy, I was offered extras some I declined and some I chose to have. Collection was easy.
I had a small issue a few days after and it is being resolved swiftly. Definitely recommend them.

Réponse de Vertu Motors - Honda Truro
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