Sam’s service during the whole process of the car was nothing short of outstanding. Sam wasn’t too pushy with trying to make a deal and answered any questions myself and my dad had. Sam’s professio... Voir plus
L'entreprise a répondu
3 Mill Hill, North West Industrial Estate, SR8 2HR Peterlee, County Durham, GB
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Sam’s service during the whole process of the car was nothing short of outstanding. Sam wasn’t too pushy with trying to make a deal and answered any questions myself and my dad had. Sam’s professio... Voir plus
L'entreprise a répondu
Hyundai Peterlee, wow what can we say Our sales representative Tony and Dealer principal Jordan where knowledgeable, honest and helped us get the car we wanted within our budget. This is the seco... Voir plus
L'entreprise a répondu
The style of engagement suited us well, we were asked what we were looking for, no-one tried to 'sell up', the pitch and help were just right. Harrison was our contact and he had lovely manner and g... Voir plus
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Excellent service! As a disabled customer, I deeply appreciated the patience shown to my husband and me while ordering my new vehicle. Angela kept us regularly updated and went out of her way to... Voir plus
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Écrit par l'entreprise
3 Mill Hill, North West Industrial Estate, SR8 2HR, Peterlee, County Durham, Royaume-Uni
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A répondu à 96 % de ses avis négatifs
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We purchased our new Hyundai Tuscon plug in hybrid ultimate on 1st from Vertu Hyundai Peterlee.
This is our 7th purchase from this dealer. The sales executive for the last four was Eddy. He took the stress out of all the paperwork etc and with his knowledge and easy going friendly manner it was a pleasure to do the transaction. This is one of the reasons why we return to Vertu Peterlee. Nothing was a problem to him or the team and can highly recommend purchasing a vehicle from them.
We would just like to add Eddy is a credit to the organisation and best wishes to him for the future.
The car is amazing love it.

Réponse de Vertu Motors - Hyundai Peterlee
Great service from start to finish, Ed from Vertu Peterlee was very knowledgeable and helpful every step of the way, nothing was too much trouble. Love my new car, thank you!!

Réponse de Vertu Motors - Hyundai Peterlee
A very good experience from first visiting showroom to the purchase of our new car. Our Salesperson Edwin Golightly was extremely helpful as always this is the fourth car we have bought with him.

Réponse de Vertu Motors - Hyundai Peterlee
Hi
I had a great experience at Peterlee Hyundai our sales person was absolutely fantastic if you ever go there ask for Edwin he will look after you from start to finish.
He takes care of all your paper work including the DVLA. A 5 * rating .
Thank you.

Réponse de Vertu Motors - Hyundai Peterlee
very friendly good knowledge extremely helpful. couldn’t ask for better service andrew went above and beyond

Réponse de Vertu Motors - Hyundai Peterlee
The Peterlee dealership had a warm welcome, staff offered us space to look at the cars with no hard sell. Ed took the time to go over our requirements and did not rush us into making a decision. Fantastic customer service .

Réponse de Vertu Motors - Hyundai Peterlee
Massively incorrect information on this Web page. DO NOT go through hyundai for your servicing or any other mechanical issues.
Prices are incorrect and the list of jobs that will be carried out is also massively deceptive.
Trying to establish what work is part of the full service is like entering pans labyrinth.
Hyundai customer service have no knowledge whatsoever ever of what is stated on their websites.
I had a disgraceful experience talking to Peterlee Hyundai Garage in the phone about this.
SG Petch in Middlesbrough were so much nicer over the phone, accepting that there are issues with the website (not overseen by SG petch!)
In summary of work that will be completed, the full service states that it will include "Full health check of vehicle management systems using Hyundai Diagnostic Tester" this is not to be mistaken for a Hyundai diagnostic test!!!
Although it clearly states that is what it is.
AA breakdown cover is included and clearly states that terms and conditions apply to this.
The diagnostic check also has terms and conditions applied, it is just not stated as having TsandCs. This is known as deceptive practice from hyundai.

Réponse de Vertu Motors - Hyundai Peterlee
The salesman Andrew, was very friendly, helpful and professional. He did not pressurize me at all and allowed me to make my own decision.
I was very pleased with the amount given for my trade in vehicle.
After driving the Kona for 2 weeks now, I am delighted with the car.

Réponse de Vertu Motors - Hyundai Peterlee
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