Shaun and George at Durham branch where absolutely fantastic. Switched me to a better car and quickly knowing I needed it for my daughter and work. Also at the best price possible which I appreciate.... Voir plus
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Établissement
Changer d'établissementAbbey Road, Pity Me, DH1 5DQ Durham, County Durham, GB
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Vertu Durham We've been loyal customers for 28 years and always get great service. Gary Hann was great as usual, keeping us up to date with progress of our ne.lw Grandland electric. Happy customers.
L'entreprise a répondu
Alot of help on getting the write car staff was amazing going back and forth till I agreed on the best one must appreciated
L'entreprise a répondu
I bought my Seat Arona from Vertu Vauxhall in Durham. The staff were very helpful and answered any questions I had with regard to the car. Their detailer also sorted an issue which I’d found on one o... Voir plus
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À propos de l'entreprise
- Concessionnaire automobile
- Magasin de pièces détachées automobiles
- Garage automobile
- Concessionnaire de véhicules à moteur
- Vendeur de voitures d'occasion
À propos de Vertu Motors - Vauxhall Durham
Écrit par l'entreprise
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Coordonnées de contact
Abbey Road, Pity Me, DH1 5DQ, Durham, County Durham, Royaume-Uni
- 0344 659 6922
4,7
Excellent
61 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
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Fully enjoyed my experience with your…
Fully enjoyed my experience with your team James was outstanding friendly, explained everything answered all questions we asked he is an asset to your company.
I felt comfortable in your showroom at all times felt welcomed and valued was never put under pressure (unlike other dealerships) 10/10 experience will definitely return for any future cars than you and wish James and you whole team a happy new year 🥳 will be highly recommending 😁 Angela
29 décembre 2025
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Réponse de Vertu Motors - Vauxhall Durham
Good afternoon Angela. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with James and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Not a good experience when I went to…
Not a good experience when I went to look at it it wanted body work on the passenger side the sales man said it would be all done when I picked it up it was parked beside another vehicle on that side so couldn’t see it but when I got it home they hadn’t touched the body work so what’s to say that the service etc has been done when they lied about the body work I phoned the sales man about it and they have booked it in on the 07/01/26 for the work to be done this is not very professional and dishonest to the customer so I hope they keep there word this time
20 décembre 2025
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Réponse de Vertu Motors - Vauxhall Durham
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We understand you are booked in for 6th December to have this resolved for you, apologies again, Dawn
Top marks again for Vertu Motors!!!
Been buying cars from Vertu motors for a few years and the customer service is always excellent,my wife and I bought a Vauxhall Corsa Yes and my daughter bought a similar model in a different colour,we bought the cars at Vauxhall Durham and our salesman Gary Hann was as usual excellent in helping us through the purchase of the cars!!
12 décembre 2025
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Réponse de Vertu Motors - Vauxhall Durham
Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
I was very impressed with the young lad…
I was very impressed with the young lad George pepper i was surprised at how.much he knew and how helpful he was also general manager Sean magill was really helpful and friendly I will definitely be coming back
4 décembre 2025
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Réponse de Vertu Motors - Vauxhall Durham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Great service from Gary Hann
Great service from Gary Hann. Always had good service with all our purchases of vauxhalls. Staff friendly, helpful and very informative.
3 décembre 2025
Avis spontané
Réponse de Vertu Motors - Vauxhall Durham
Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Sales woman went well above and beyond…
Sales woman went well above and beyond to help me with new mobility car I would well recommend such a friendly and very helpful service durham vauxhall thank you so much 10 /10
20 novembre 2025
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Réponse de Vertu Motors - Vauxhall Durham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Very helpful and knowledgeable…
Very helpful and knowledgeable salesperson
20 novembre 2025
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Réponse de Vertu Motors - Vauxhall Durham
Good afternoon Heather. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Excellent service
Excellent service. Very helpful. Took care to explain everything in great detail when we bought two used cars recently. I look forward to an ongoing relationship with this service.
18 novembre 2025
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Réponse de Vertu Motors - Vauxhall Durham
Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Thank you gary
Gary the sales executive that helped me buy my new car was very helpful and patient, he made buying this car very easy and uncomplicated
Thank you gary
12 novembre 2025
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Réponse de Vertu Motors - Vauxhall Durham
Good morning Michael. Thank you so much for your kind words! We are so happy to hear that Gary was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Excellent customer service from Vauxhall Durham
Our third new car from Vauxhall Durham - the new Frontera- and as always a friendly professional service from start to finish. Gary offered expert friendly guidance and support throughout the purchase process, and after delivery. 10 out of 10 for excellent customer service.
11 novembre 2025
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Réponse de Vertu Motors - Vauxhall Durham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Great service from Gary
Great service from Gary, kept me updated every step of the way until I got my car. Would highly recommend.
5 novembre 2025
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Réponse de Vertu Motors - Vauxhall Durham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
James was great
James was great. Talked us through everything. Great chap
24 octobre 2025
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Réponse de Vertu Motors - Vauxhall Durham
Good morning. Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Friendly and super helpful
Mr Collins was an amazing employee who was extremely helpful and informative.
17 octobre 2025
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Réponse de Vertu Motors - Vauxhall Durham
Good afternoon. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Réponse de Vertu Motors - Vauxhall Durham
Good morning. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Valuation turned into a New car :)
I was invited for a valuation for my car, knowing I'd also been actively looking for a new one. From the moment I stepped into the saleroom I was made to feel welcome and very comfortable. The gentleman who assisted me with choosing my new car has been fantastic, especially with my indecisiveness haha. Thank you so much to Martin and all of the team he works with. They've been amazing and have really great customer and communication skills.
29 septembre 2025
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Réponse de Vertu Motors - Vauxhall Durham
Thank you so much for your kind words! We are so happy to hear that Martin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
Fantastic service,Brilliant experience
Brilliant experience
Fantastic car
Martin the sales assistant was fantastic,, all wet though hassle free
20 septembre 2025
Avis spontané
Réponse de Vertu Motors - Vauxhall Durham
Thank you so much for your kind words! We are so happy to hear that Martin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
A great customer experience
A great customer experience. Easy to order the vehicle and take delivery within 10 days. Staff are friendly, courteous and extremely helpful. The environment is warm and welcoming. Well done James and Sean.
17 septembre 2025
Avis spontané
Réponse de Vertu Motors - Vauxhall Durham
Thank you so much for your kind words! We are so happy to hear that James & Sean were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Pleasant and friendly staff.
Pleasant and friendly staff.
Good Salesman ang good experience all round..
Ta
17 septembre 2025
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Réponse de Vertu Motors - Vauxhall Durham
Hi Barry. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
Excellent service from start to finish…
Excellent service from start to finish with Martin and the team, a lovely touch receiving some flowers too on picking my new car up, thank you 😊
8 septembre 2025
Avis spontané
Réponse de Vertu Motors - Vauxhall Durham
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Martin and the team. We hope to see you again soon. Happy motoring, Chloe
1st Class Customer Service
Bought my new Corsa from Martin at Durham. I highly recommend speaking to him as his customer service was amazing. They gave me a fab deal and I will not go anywhere else. I love my car it’s amazing to drive and I love the colour. Thank you Martin and Michael. See you in 3 years. Julia
5 septembre 2025
Avis spontané
Réponse de Vertu Motors - Vauxhall Durham
Good morning Julia. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Martin and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
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