After a muck up with my order, I thought I had selected delivery, not click and collect, as I live in Cairns, the company has agreed to deliver my purchase to my house. This is great service, thank y... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Excellent experience with VERVE, Mark, and the rest of the team provided me with fantastic service and support. I'm also extremely pleased with the quality of gear I got; in particular, their Premium... Voir plus
L'entreprise a répondu
Ordered some weights off of them recently and their customer service was amazing. Very helpful and knew what to suggest to get the best product for me.
L'entreprise a répondu
Cameron took my messaging late in the evening to help me sort out the best bundle for my gym and had no hesitation in swapping items in and out and advising on what was entry, mid and top level... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de VERVE Fitness
Écrit par l'entreprise
We are not an ordinary company. We believe in making a real lasting difference.
We are a brand run by athletes, designing premium fitness equipment tested by athletes to help athletes perform at their best.
Every person at VERVE has a passion for fitness and works out regularly. We strive to live by the VERVE Values and we love making our customers happy.
Our customers returning to buy from us again and again is the reason we are privileged to come to a job we love every day.
You are welcome to visit our new showroom at 4 Dalton Street, Upper Coomera, QLD, 4209 or phone us on 1300 1947 48 and see for yourself why we are Australia's #1 Fitness Equipment Brand.
Why Shop with VERVE?
PREMIUM PRODUCT QUALITY
We know quality is crucial to you and we only put our name on quality equipment.
OUTSTANDING CUSTOMER SERVICE
We are here to serve and aim to provide you with outstanding customer service. Our response time on messenger is usually less and 15 minutes and response quickly to emails on team@vervefitness.com.au Check out some of our customer reviews.
FAST DELIVERY AUSTRALIA WIDE
We hold our own stock in our own large warehouse. For in stock items we aim to dispatch orders received before 12pm (QLD) on the same day.
14 DAY MONEY BACK GUARANTEE
We want you to be delighted with your purchase from VERVE and offer you a 14 day money back guarantee. See here for further details.
INTEREST FREE FINANCE
Click here to see our financing options
INSTALLATION SERVICE AVAILABLE
We can arrange your installation. Let us know what you need.
FREE 3D GYM DESIGN & PLANNING
Need helping planning your gym? We're here to help you. Call us on 1300 1947 48
or email team@vervefitness.com.au with details on what you're looking for and we'll create a free 3D Gym Plan for you.
We know that there are many other good suppliers where you can find fitness equipment. With this in mind, we constantly strive to offer you the best equipment, value and service available to help you and your fitness goals. We can supply throughout Europe or Worldwide and we are thankful each and every time you trust us with your business.
In your service,
Our Role is to Serve our Customers
Our Promise
Same Day Dispatch!
SAME DAY DISPATCH ON ORDERS BEFORE 12PM |
14 DAY MONEY BACK PROMISE |
BUY NOW, PAY LATER & FINANCING OPTIONS
Coordonnées de contact
4 Dalton Street, 4209, Upper Coomera, Australie
- 1300 1947 48
- team@vervefitness.com.au
- vervefitness.com.au
4,8
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Excellent customer service
Chris reached out and was able to help guide me on exactly what equipment I needed to get started. Couldn’t recommend highly enough!
5 mars 2026
Réponse de VERVE Fitness
Hi Harrison,
Thank you so much for the kind words! It's great to hear that Chris was able to help guide you in the right direction, and get you set up with what you needed!
We hope you're enjoying your new equipment and that it's everything you needed to get started. Don't hesitate to reach out if there's anything else we can help with!
Team VERVE
Ease of ordering
5 mars 2026
Réponse de VERVE Fitness
Hi!
Thank you so much for taking the time to leave a review, we really appreciate it!
We're so glad to hear the ordering process was smooth and easy. That's exactly the experience we aim to create for every customer!
We hope you're enjoying your new equipment. Don't hesitate to reach out if there's anything we can help with down the track.
- Team VERVE
Friendly team- very helpful getting me…
Friendly team- very helpful getting me exactly what I wanted and helped load it in my car.
4 mars 2026
Réponse de VERVE Fitness
Hi there!
Thank you so much for the wonderful review. We really appreciate you taking the time to share your experience!
It's great to hear our team was able to help you find exactly what you were looking for and get everything loaded up safely. That's exactly the kind of service we strive to provide!
We hope you're loving your new equipment, and we look forward to seeing you again soon!
- Team VERVE
Réponse de VERVE Fitness
Love this Jake!
Quality gear and smooth service is exactly how it should be. No friction, no headaches just solid equipment that shows up and performs.
Appreciate you choosing VERVE. If you ever need support or want to upgrade, we’re ready.
Réponse de VERVE Fitness
That’s exactly what we aim for Michael!
Outstanding gear. Easy experience. No stress.
Thanks for backing VERVE. If you ever need anything, we’re here to help.
Great customer experience
Great customer experience, prompt, knowledgeable and helpful!
16 février 2026
Réponse de VERVE Fitness
Hi Simon,
Thank you so much for your kind words.
Prompt, knowledgeable and helpful is exactly the standard we hold ourselves to, so it is great to hear that reflected in your experience.
We really appreciate you taking the time to share this and trusting us with your setup. If you ever need anything down the track, we are always here to help.
Team VERVE
Beyond excellence.
If your vision of excellence is what you live and share and anticipate of others, then it is with Verve Fitness that it will be met. Thank you, Jesse, and team Verve Fitness.
13 février 2026
Réponse de VERVE Fitness
Hi there,
Thank you for your kind words! That truly means a lot to our team.
Knowing that our standards and values were reflected in your experience is incredibly meaningful.
Thank you again for your support. We're grateful to be part of your journey and look forward to supporting you again in the future.
Team VERVE
Easy to access
Easy to access. Was able to use school creditcard for this purchase but was also sent invoice for a larger order
6 février 2026
Réponse de VERVE Fitness
Thank you for the 5 star review Nat!
We’re glad the purchase process was smooth and that you were able to use the school credit card without any hassle.
Great customer service
Great customer service. It’s always a pleasure dealing with Jess — cool, calm, collected, and genuinely helpful. Orders are handled promptly, and they generally have everything in stock, which is refreshing compared to other gym suppliers who seem to be more drop-ship suppliers. Reliable, professional, and easy to work with. Highly recommend.
2 février 2026
Réponse de VERVE Fitness
Thank you for the fantastic review Santiya! We’ll be sure to pass this on to Jesse.
Holding our own stock and dispatching quickly is a big part of how we operate, so it means a lot that you noticed the difference.
We appreciate the recommendation and look forward to supporting you again soon.
I cannot recommend Peter at Verve…
I cannot recommend Peter at Verve Fitness highly enough. We came to him with a dream of opening our own gym, and he is quite literally the man who made it come true.
From day one, Peter was the complete opposite of a 'pushy' salesman. He actually listened to what we wanted and, most importantly, respected our budget. Nothing was ever too much trouble for him; he did everything in his power to ensure we had exactly what we needed for our grand opening. Because of the trust and service Peter provided, we have decided to fit out our entire facility exclusively with Verve equipment. If you’re looking to build a gym, Peter is the man for the job. We are so incredibly grateful for his support!"
16 janvier 2026
Avis spontané
Réponse de VERVE Fitness
Thank you for the 5-star review Abbey!
Great to hear Peter supported you from start to finish and helped bring your gym vision to life while respecting your budget. We appreciate the trust you’ve placed in VERVE to fit out your entire facility and wish you every success with the gym.
Bench Purchase
As I am close to your warehouse I was able to pick it up myself so I am unable to review shipping. The staff I dealt with were very friendly and knowledgeable and were able to answer my questions. The transaction was quick and with no issues. Putting the bench together was easy and it is very sturdy.
29 janvier 2026
Réponse de VERVE Fitness
Thanks for the 5-star review Neil!
Glad the pickup was smooth, the team could help and the bench was easy to assemble. Great to hear you’re happy with the build quality and stability.
Misleading advertising, faulty products, poor customer service
This brand sells faulty products. Their “commercial adjustable bench” is flimsy and not safe for heavy lifting. When contacted about the issue, they claimed it was because the bench was “simple” and “entry level”, which is not how the product is described on their website. They failed to offer a viable solution - re-boxing and returning a product from rural NSW, at my cost, is an absurd suggestion. Finally, they refused to post my review to their website despite my attempting to resolve the issue with them in good faith. Buyer beware - avoid this brand. Many superior brands out there that represent far, far better value for money.
EDIT: for anyone reading, please don’t be fooled by Verve’s hilarious attempt to gaslight people that they’re a “customer service first” company. I’ve noticed they’ve replied here some time ago and guess what??? My review is still not appearing on their product page - it’s been 4+ months!
“We’ve been engaged…” after I emailed and followed you up on multiple occasions. You only started to respond promptly after I came here and posted this review. Because you refused, and continue to refuse, to post my review on your website.
“Aligned with my expectations” my expectations were aligned with your product description on your website. Your product isn’t what you’ve described. Not exactly a hard concept, is it.
“As you chose…” you offered a completely ridiculous solution and only offered to pick up the expense for said solution, again, after I posted this review.
“Regarding your review” it’s still not there, a full 4+ months after posting it. And the two posted after mine was submitted are five star reviews; what an amazing coincidence!
Their last offer was a full refund for a return of the product (in its original box) or a “partial refund” that equates to roughly 20% of my original order cost. They committed to getting back to me on the original box issue. Guess what?? Crickets; no follow up at all.
Please avoid this joke of a company. At all costs. There are so many better out there at far more competitive prices. Their products are substandard and they misrepresent them.
31 décembre 2025
Avis spontané
Réponse de VERVE Fitness
Hi David,
Thank you for your feedback, and we sincerely apologize for your experience.
We've been engaged with you throughout, connecting via phone, reviewing your video, and having our technician assess the bench in detail. While the assessment found everything functioning as designed, we understand this hasn't aligned with your expectations.
We offered a return option, however we appreciate that repackaging wouldn't be convenient. As you chose not to go this route, we remained committed to exploring alternative options.
Regarding your review, all submissions go through third-party verification that we don't manually control. We have continued to follow up to ensure this is resolved as quickly as possible.
Our team have reached out to you directly as we'd truly appreciate the opportunity to assist.
Thank you for your time, and we look forward to hearing from you.
- Team VERVE
ordering and shipping
easy-to-use site, and shipping costs for me were very reasonable.
24 janvier 2026
Réponse de VERVE Fitness
Thank you for the 5-star review Brendan!
Great to hear the site was easy to use and the shipping costs worked well for you. We appreciate the feedback.
I purchased the Tori rack with weights…
I purchased the Tori rack with weights included some accessories.
Peter was excellent with his customer service and communication.
The website is informative.and visually appealing with great video.
During the January sale period I received some great deals ! Looking for to set up my home gym.. I will send through my set up soon.
Thanks you Peter and Verve.
20 janvier 2026
Réponse de VERVE Fitness
Thank you for the 5-star review Davin!
Great to hear you’re happy with the Tori rack, accessories, and the January sale deals. We’ll pass the feedback on to Peter, looking forward to seeing your home gym setup.
Réponse de VERVE Fitness
Thank you for the 5-star review Phil!
Great to hear the ordering was easy and delivery was quick. We appreciate your support.
Great product and service
Great product and service. Customer service was very helpful
17 janvier 2026
Réponse de VERVE Fitness
Thank you for the 5-star review Andrew!
Glad to hear you’re happy with the product and found our customer service helpful. We appreciate your support.
Réponse de VERVE Fitness
Thank you for the 5-star review Fyaz!
Glad to hear the process was easy and the service met expectations. Appreciate your support.
Réponse de VERVE Fitness
Thank you for the 5-star review Scott!
Great to hear you’re happy with the products and customer support. We appreciate your support.
Great service
Great service, and quality. Delivery very quick - only 4 days from order!!!
12 janvier 2026
Réponse de VERVE Fitness
Thanks for the great review Michael! Glad to hear you were happy with the service, quality, and fast delivery. If you need anything else, feel free to reach out.
Outstanding service
The Sales Team Leader form Verve Fitness Nathan McConnell went above and beyond to assist with answering questions about different functional trainers. He answered any questions very quickly and spent heaps of time showing us all the attachment options.
We are very happy with the price and all of the attachment options we could get the for Ozeki Rack.
12 janvier 2026
Réponse de VERVE Fitness
Thanks for the great review Shae! We really appreciate it.
Nathan will be stoked to hear the feedback. He takes the time to make sure everything is clear and that customers end up with the right setup. Great to hear you’re happy with the Ozeki Rack, the attachment options, and the value.
If you need anything as you get set up, just let us know.
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