After a muck up with my order, I thought I had selected delivery, not click and collect, as I live in Cairns, the company has agreed to deliver my purchase to my house. This is great service, thank y... Voir plus
L'entreprise a répondu
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent experience with VERVE, Mark, and the rest of the team provided me with fantastic service and support. I'm also extremely pleased with the quality of gear I got; in particular, their Premium... Voir plus
L'entreprise a répondu
Ordered some weights off of them recently and their customer service was amazing. Very helpful and knew what to suggest to get the best product for me.
L'entreprise a répondu
Cameron took my messaging late in the evening to help me sort out the best bundle for my gym and had no hesitation in swapping items in and out and advising on what was entry, mid and top level... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de VERVE Fitness
Écrit par l'entreprise
We are not an ordinary company. We believe in making a real lasting difference.
We are a brand run by athletes, designing premium fitness equipment tested by athletes to help athletes perform at their best.
Every person at VERVE has a passion for fitness and works out regularly. We strive to live by the VERVE Values and we love making our customers happy.
Our customers returning to buy from us again and again is the reason we are privileged to come to a job we love every day.
You are welcome to visit our new showroom at 4 Dalton Street, Upper Coomera, QLD, 4209 or phone us on 1300 1947 48 and see for yourself why we are Australia's #1 Fitness Equipment Brand.
Why Shop with VERVE?
PREMIUM PRODUCT QUALITY
We know quality is crucial to you and we only put our name on quality equipment.
OUTSTANDING CUSTOMER SERVICE
We are here to serve and aim to provide you with outstanding customer service. Our response time on messenger is usually less and 15 minutes and response quickly to emails on team@vervefitness.com.au Check out some of our customer reviews.
FAST DELIVERY AUSTRALIA WIDE
We hold our own stock in our own large warehouse. For in stock items we aim to dispatch orders received before 12pm (QLD) on the same day.
14 DAY MONEY BACK GUARANTEE
We want you to be delighted with your purchase from VERVE and offer you a 14 day money back guarantee. See here for further details.
INTEREST FREE FINANCE
Click here to see our financing options
INSTALLATION SERVICE AVAILABLE
We can arrange your installation. Let us know what you need.
FREE 3D GYM DESIGN & PLANNING
Need helping planning your gym? We're here to help you. Call us on 1300 1947 48
or email team@vervefitness.com.au with details on what you're looking for and we'll create a free 3D Gym Plan for you.
We know that there are many other good suppliers where you can find fitness equipment. With this in mind, we constantly strive to offer you the best equipment, value and service available to help you and your fitness goals. We can supply throughout Europe or Worldwide and we are thankful each and every time you trust us with your business.
In your service,
Our Role is to Serve our Customers
Our Promise
Same Day Dispatch!
SAME DAY DISPATCH ON ORDERS BEFORE 12PM |
14 DAY MONEY BACK PROMISE |
BUY NOW, PAY LATER & FINANCING OPTIONS
Coordonnées de contact
4 Dalton Street, 4209, Upper Coomera, Australie
- 1300 1947 48
- team@vervefitness.com.au
- vervefitness.com.au
4,8
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great gear good price
7 novembre 2025
Réponse de VERVE Fitness
Thanks for the review Leo! Glad you’re happy with the gear and the price. If you ever need anything else, just let us know.
Follow up and excellent communication…
Follow up and excellent communication skills .. Daniel was incredible
6 décembre 2025
Réponse de VERVE Fitness
Thanks so much for the review Jenny! Great to hear the follow-up and communication landed well. Daniel will really appreciate the shout-out. If you need anything else, we’re here to help.
Easy to Navigate Wesite
6 décembre 2025
Contacted and dealt with Jacinta
Contacted and dealt with Jacinta, she was very easy to communicate with and had me sorted very quick, with prompt responses. She even offered to bring my pieces out to me!
30 novembre 2025
Réponse de VERVE Fitness
Thanks so much for the 5-star review Jack! Really glad Jacinta could sort everything out quickly for you. If you ever need anything else, just reach out.
Daniel was a fantastic help
Daniel was a fantastic help - talked me through all the options and gave great advice. Thank you!
28 novembre 2025
Réponse de VERVE Fitness
Really appreciate the review Kate! Great to hear Daniel was able to walk you through the options and help you out. If you need anything else, just let us know.
Seb was 10/10
27 novembre 2025
Réponse de VERVE Fitness
Love hearing that, thanks for the review Sam! I’ll pass it on to Seb. Let us know if you need anything else.
Réponse de VERVE Fitness
Thanks for the great review Lisa! Glad you’re happy with the boxes and the quick delivery. If anything else pops up, we’re here to help.
Réponse de VERVE Fitness
Thanks for the feedback Ashley! Great to hear Blair looked after you.
Réponse de VERVE Fitness
Really appreciate the kind words Jamie! Glad you’re loving the gear and the experience. Thanks for the recommendation, means a lot.
Great customer service
23 novembre 2025
Réponse de VERVE Fitness
Thanks for the review Ben! Always happy to help, just reach out if you need anything else.
Seb was great
Seb was great! He put my mind at ease by offering a change of mind refund, but hopefully wont need it. I'll post another once I've recieved the equipment and built it.
21 novembre 2025
Réponse de VERVE Fitness
Thanks for the review Michael! Great to hear Seb could put your mind at ease. Hopefully everything goes smoothly with the setup, but if you need anything along the way, we’re here. Looking forward to your next update once it all arrives.
Réponse de VERVE Fitness
Thanks for the 5 stars Shane! Great to hear you had a good experience with us in our showroom, really appreciate the support.
Excellent equipment and service
Greeted on arrival very welcoming, great service and great equipment. Get there while discounts last.
18 novembre 2025
Réponse de VERVE Fitness
Thanks for the great review Marcus! Awesome to hear you felt welcomed and looked after and glad you’re loving the gear. Appreciate the support!
Réponse de VERVE Fitness
Hi Ned,
Thank you so much for your time on the phone earlier, it was lovely speaking with you.
As mentioned, the shipping charges shown at checkout are the standard rates provided by our freight partner. Unfortunately, regardless of the item size, a base shipping charge is always applied.
I’m really glad to hear you’ve enjoyed your previous orders with us and appreciated the correspondence from our team, and we’re grateful that you’re willing to update your review to 4 stars.
As always, if there’s anything we can assist with, please don’t hesitate to reach out.
Thanks again,
Team VERVE
Well what made my experience great is…
Well what made my experience great is that the website is so incredibly easy to navigate and purchasing the checkout was so quick love it
15 novembre 2025
Réponse de VERVE Fitness
Really appreciate the review Aleksandar! Great to hear the website and checkout were super easy for you, that’s exactly what we aim for.
Réponse de VERVE Fitness
Thanks for the honest review Dominik, really glad the online experience was solid for you. Sorry to hear our phone service didn’t hit the mark. We’ll take this onboard and work on tightening things up. If there’s anything we can help with right now, just let us know.
Black Friday Sale
Fast response time and happy to work with deals. Good quality products, would recommend
12 novembre 2025
Réponse de VERVE Fitness
Thanks for the great review Linh! Awesome to hear the team looked after you and that you’re happy with the gear. Really appreciate the recommendation!
Hands down 5 star to Seb..
Hands down 5 star to Seb and helping me work out what I needed for my home gym.
Very patient and polite
12 novembre 2025
Réponse de VERVE Fitness
Thanks for the awesome review Karissa! Great to hear Seb took good care of you and helped you get your home gym sorted. He’ll really appreciate the shoutout. Thanks for the support!
Réponse de VERVE Fitness
Thanks for the review Glenda! Great to hear the delivery and online ordering were smooth for you. Appreciate the support!
Blaire was a great help 5/5 stars
Blaire was a great help 5/5 stars
However I couldn't apply my points to get $80 off despite doing what Blair said and going onto the web myself and signing on - still didn't work
service is good - but then took way longer and I ended up not using the points which I am not happy about
10 novembre 2025
Réponse de VERVE Fitness
Thanks for the honest review Sam, really glad to hear Blair looked after you, but sorry to hear the points system gave you a headache.
Appreciate the feedback, it helps us tighten things up on our end.
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